Error Messages; Trusted Platform Module - Tpm (Optional) - Fujitsu LIFEBOOK T580 Operating Manual

Error messages

Error messages
In this chapter you will find the error messages which are generated by the
mainboard and the SmartCard reader.
Error
Boot access denied
Check your
SmartCard
SmartCard reader
FAILURE
Non-authorised
SmartCard
SystemLock
installation
FAILED:
The SmartCard is
blocked.
Enter the PUK:

Trusted Platform Module - TPM (optional)

TPM Trusted Platform Module
To use the TPM, you must activate the TPM in the BIOS Setup before the software
is installed. The condition for this is that you have assigned at least the supervisor
password (see "Security functions", Page
Options for using the TPM
You can use the TPM in different ways:
Microsoft® BitLocker
Fujitsu Technology Solutions
Cause
The SmartCard has no access rights to the system.
The SmartCard is either inserted incorrectly or it is not a suitable SystemLock
SmartCard.
An error has occurred on the serial port to the SmartCard reader. If this error
occurs frequently, the connection between the SmartCard reader and the
mainboard must be checked, or the SmartCard reader must be replaced.
While the error is present, access to the system is blocked.
The SmartCard cannot be used on this device. The SmartCard has been
configured for a different device.
An error occurred while installing SystemLock. Do not switch off the device,
insert the "BIOS Flash diskette" instead.
Perform a BIOS update and try the installation process again.
You have exceeded the maximum allowed number of incorrect PIN entries.
The SmartCard is blocked. Enter the administrator PUK to re-activate the
SmartCard. You must then enter a new User PIN to restart the system.
BitLocker Drive Encryption (BDE) is a feature of Microsoft®
Windows 7 and Ultimate Editions for encryption of the hard disk
drive. Here, BitLocker uses the TPM for the storage of the recovery
data which are used for decryption of the partition.
It is also possible to use BitLocker without TPM and only to use
the USB dongle for storing the crypto key. This option is mainly of
interest if Windows 7 is installed on a computer on which TPM is
not installed or an older version (before Version 1.2) is installed.
For BitLocker to work, you must have set up at least two partitions
on your hard drive. The first partition contains the boot information.
The second, larger partition is encrypted and contains the operating
system as well as the user data.
Important: The partitions must be set up before Windows 7 is
installed.
65).
Security functions
83