Fujitsu FUTRO DC20-1 Operating Manual
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Fujitsu FUTRO DC20-1 Operating Manual

Fujitsu FUTRO DC20-1 Operating Manual

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FUTRO DC20-1

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  • Page 1 Multi Workplace Operating Manual Computing FUTRO DC20-1...
  • Page 2 For automatic driver updates, go to: "http://ts.fujitsu.com/support/downloads.html" Should you have any technical questions, please contact: • our Hotline/Service Desk (see the Service Desk list or visit: "http://ts.fujitsu.com/support/servicedesk.html") • Your sales partner • Your sales office We hope you really enjoy using your new Fujitsu system.
  • Page 4 Brand names may be protected trademarks of the respective manufacturer and/or protected by copyright. Use of these by third parties for their own purposes may constitute an infringement of the holders’ rights. Further information can be found at "http://ts.fujitsu.com/terms_of_use.html" Order No. Fujitsu Technology Solutions GmbH: A26361-K1056-Z320-1-7619, edition 3...

  • Page 5: Table Of Contents

    Important notes Getting started Operation Notes on ergonomic colour adjustment Monitor troubleshooting Explanatory information about standard ISO 9241-307 vSpace software installation Using the FUTRO DC20-1 Using the vSpace Management Console Using the NC Console (vSpace 6) Troubleshooting error messages Technical data...
  • Page 6 Windows 7, Windows Vista and Windows XP are registered trademarks of Microsoft Corporation. FUTRO is a registered trademark of Fujitsu Technology Solutions GmbH. All other trademarks used in this document are trademarks or registered trademarks of their respective owners and are recognised as being protected.
  • Page 7 FUTRO DC20-1 Multimedia Acceleration ........
  • Page 8 Modes ................71 Fujitsu Technology Solutions...

  • Page 9: Your Futro

    There is no need to be an expert to perform the operations described here. However, make certain that you always follow the safety notes given in this manual. Should you encounter any problems, please contact your sales outlet or our Service Desk. Fujitsu Technology Solutions...

  • Page 10: Notational Conventions

    Names of CDs, DVDs and titles or designations for other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual indicates a key on the keyboard, e.g: indicates terms and texts that are emphasised or highlighted, e.g.: Do This font not switch off the device Fujitsu Technology Solutions...

  • Page 11: Important Notes

    Use a screen saver with moving images and activate the power management for your monitor to prevent still images from "burning in". • If you operate the device with the swivel arm or wall bracket, it must not be turned by 180°. Fujitsu Technology Solutions...

  • Page 12: Power Cable

    The surface of the casing can be cleaned with a dry cloth. If particularly dirty, use a cloth that has been moistened in mild domestic detergent and then carefully wrung out. Fujitsu Technology Solutions...

  • Page 13: Ce Marking

    Information on this subject is also available on the Internet at "http://ts.fujitsu.com/recycling". GPL Declarations Your FUTRO DC20-1 is equipped with a Mini Linux OS. In the “used_licences.txt” file, you will find an overview of the corresponding licences and the respective licence agreements. You will find the file in the root folder of the CD provided and on the internet at "http://ts.fujitsu.com/support/downloads.html".

  • Page 14: Getting Started

    We recommend that you do not discard the original packing material that comes with the devices. You may need to reuse the packaging in the future, for example if you need to transport your device. Fujitsu Technology Solutions...

  • Page 15: Setting Up The Device

    To ensure sufficient ventilation, the air inlet and outlet openings of the device must be kept clear. Setting up an ergonomic video workstation ► Do not position the video workstation opposite a window (1). ► Position the monitor outside the reach of a light source (1). Fujitsu Technology Solutions...
  • Page 16 Depending on the situation, it may be advisable to use a swivel arm or wall bracket (VESA FPMPMI), which are available from specialist dealers. For this purpose the monitor base must be removed beforehand as described in Chapter "Assembling the monitor base", Page Fujitsu Technology Solutions...

  • Page 17: Adjusting The Inclination

    Assembling the monitor base The display surface of the LCD monitor is sensitive to pressure and scratches. Consequently, lay the monitor on a soft surface when assembling or dismantling the monitor base. Fujitsu Technology Solutions...

  • Page 18: Connecting Cables To The Futro

    The power supply for the USB connections is designed so that - in addition to the keyboard and mouse (100 mA each max.) - a further 2 x 500 mA is available for two more USB devices. Fujitsu Technology Solutions...

  • Page 19: Operation

    Green or blue The monitor and computer are switched on. yellow The monitor is not receiving a video signal or is switching to power saving mode (indication approx. 2 seconds). not lit The monitor and computer are switched off. Fujitsu Technology Solutions...

  • Page 20: Osd Menu Settings

    Theme mode Main menu Volume menu Making a selection ► Use the following buttons to make a selection. ► The following button takes you one level back. Make changes ► Use the following buttons to make a change. Fujitsu Technology Solutions...

  • Page 21: Osd Structure

    Colour temperature / Selecting the colour setting of the monitor User: Individually adjust the red/green/blue ratios Warm: Monitor colour reddish white Normal: Standard setting Cool: Monitor colour bluish white System / Selection of the system settings Reset / Reset the adjustments. Fujitsu Technology Solutions...
  • Page 22 Demo / Preview of the chosen settings Clock / Make fine adjustment Clock rate / Adjust synchronisation Horizontal position / Move the monitor display to the left or right Vertical position / Move the monitor display up or down Information / Information display Fujitsu Technology Solutions...

  • Page 23: Notes On Ergonomic Colour Adjustment

    + Colour combination very suitable - Colour combination not suitable because colour hues are too close together, thin characters are not identifiable or rigorous focusing is demanded of the human eye. Fujitsu Technology Solutions...

  • Page 24: Monitor Troubleshooting

    OSD menu. The screen becomes darker ► Perform auto-adjustment of the monitor via the OSD menu. ► Set the contrast and brightness correctly using the OSD menu if the auto-adjustment function does not give satisfactory results. Fujitsu Technology Solutions...

  • Page 25: Explanatory Information About Standard Iso 9241-307

    The maximum permitted number of faulty pixels is stipulated in the international standard ISO 9241-307. In accordance with standard ISO 9241-3, LCD monitors by Fujitsu comply with Class II for low resolutions and Class I for resolutions of 1680 x 1050 (1764000 pixel) and higher.

  • Page 26: Vspace Software Installation

    Next button. For certain firewall applications, it may be necessary that the correct access rights to the network are assigned for the Fujitsu .exe files. Among these .exe files are: KMSERVC.EXE, BOOTSRV.EXE, KMMSG.EXE, KMUPDATE.EXE, KMREGWIZ.EXE The following ports should be open in the "Exceptions"...
  • Page 27 Applications are compatible, unless the application does not explicitly check for and prevents running on a server operating system. ► Follow the instructions in the following sections to connect your FUTRO DC20-1.  Registration and activation of vSpace and your FUTRO DC20-1 device will not be required for version 6.1.3 or higher.

  • Page 28: Firmware Update

    Firmware Update It is always recommended to use the latest available version of firmware on your FUTRO DC20-1 device. Each installation of vSpace includes the latest firmware, so no additional downloads are necessary to complete this process. The firmware may be "pulled or pushed" to the device by the vSpace software.

  • Page 29: Updating The Vsapce Software

    Updating the vSapce Software The latest vSpace software can be obtained from "http://ts.fujitsu.com/support/downloads.html". You can check this location periodically for newly posted software. ► Simply download the installation file. ► Read the release notes. ► Uninstall your current version (if required per the Release Notes).

  • Page 30: Multimedia Codec And Player Setup

    DirectShow graphics pipeline and the video players must be configured to match. To ensure that your streaming media files work optimally on your FUTRO DC20-1, you will need to apply these instructions to your host. Once you complete these steps that ensure that the codec’s are configured properly then the following Video Players should support...

  • Page 31: Network Connection

    Network connection The FUTRO DC20-1 can be configured to use DHCP-assigned network settings or it can be operated with user-specified settings. If you wish to use DHCP network settings, switch the device on, go to Device Setup, click on the Network tab and select DHCP.
  • Page 32 If the FUTRO DC20-1 is connected to the network, the LNK indicator on the front of the FUTRO DC20-1 lights up (showing an Ethernet connection) and the ACT lamp flashes when data transfer to and from the device takes place over the Ethernet.

  • Page 33: Using The Futro Dc20-1

    Using the FUTRO DC20-1 Using the FUTRO DC20-1 The "Server Selection" window The Server Selection window is shown during startup of the FUTRO DC20-1. The user can perform the following actions here: ► Connect to a vSpace host computer on the network.
  • Page 34 Using the FUTRO DC20-1 ► To refresh the server list, click Refresh. ► Configure the device using Device Setup. ► View the Device Information screen, which displays: • Device name • Device ID • Firmware version • Serial number •...

  • Page 35: The "Device Setup" Window

    Using the FUTRO DC20-1 The "Device Setup" window The Device Setup window shows all the configuration data and is sub-divided into eight categories: • Connection Settings (standard tab) • Manage Groups • Login Settings • Network • Password • Update When you have completed the configuration, you can click on Save to save...

  • Page 36: Device Setup - The "Connection Settings" Tab

    Using the FUTRO DC20-1 Device setup - The "Connection Settings" tab The Connection Settings tab can be used to choose how the device recognises vSpace host servers and how it connects with these in the network. ► Autoconnect connects with a defined server or server group (see "Device setup - "Manage groups""...

  • Page 37: Device Setup - The "Manage Groups" Tab

    Using the FUTRO DC20-1 Device setup - The "Manage Groups" tab The Manage Groups tab gives administrators more freedom concerning the connection options of the device. The user can perform the following actions here: ► Add a new group to the group list.

  • Page 38: Connection Group - Auto Failover

    If a server group only contains one name (or IP address), FUTRO DC20-1 continues to attempt to connect with this server until it succeeds or until FUTRO DC20-1 is reset. If the server group contains more than one name (or IP address), FUTRO DC20-1 tries for 5 seconds to connect with the first server.

  • Page 39: The "Login Settings" Window

    IP address may occur at more than one place in the list). If FUTRO DC20-1 disconnects from a session, autoconnect (if it is set) starts at the beginning of the connection cycle. The device does not keep any record of the server to which a successful connection was last made.

  • Page 40: Device Setup - The "Network" Tab

    Using the FUTRO DC20-1 To start an application, instead of going into the desktop, the program to be run must be entered in the Program field and the drive/folder entered in the Folder field. For instance, to start Internet Explorer during login, iexplore.exe must be entered in the Program field and C:\Programme\Internet Explorer entered in the Folder field.

  • Page 41: Device Setup - The "Password" Tab

    Using the FUTRO DC20-1 • Device network name (for identification of the device within the vSpace management console) • IP configuration – DHCP (receives dynamic settings from the network DHCP server) – Static configuration (requires manual input of the IP settings) –...

  • Page 42: Device Setup - The "Update" Tab

    Using the FUTRO DC20-1 Device setup - The "Update" tab The Update tab allows the user to select from multiple ways to update the device firmware from a vSpace host on the network. The first option downloads and installs the latest firmware each time the device connects to the host.

  • Page 43: Using The Vspace Management Console

    - Send Message (see above) • Browser Acceleration: Enables or disables Browser Acceleration to alter browser-based streaming-media performance (FUTRO DC20-1 access devices only) • vSpace - Keyboard Settings: Configure the station’s keyboard default num-lock, caps-lock, and scrolllock states (access devices only) To make advanced configurations, launch the vSpace Administration Console either from the...

  • Page 44: Software Settings (Local)

    Using the vSpace Management Console Software Settings (local) The Software Settings (local) tree allows you to see and change settings for the host PC. Fujitsu Technology Solutions...

  • Page 45: Sessions

    The Sessions item shows information about all the sessions currently active on the vSpace software. By clicking on a session in the left window pane, you will see two tabs of available information. The Application loaded tab shows all the applications running on the selected session. Fujitsu Technology Solutions...
  • Page 46 The Hardware Id field shows the access device’s virtual hardware ID. • The Keyboard Id field shows what type of keyboard interface is used. • The Pointer Id field shows what type of pointer interface is used. Fujitsu Technology Solutions...
  • Page 47 There are two settings, Controlled by TS Admin and User Input Allowed. To stop a session, select the session and click on the Stop Station button Fujitsu Technology Solutions...

  • Page 48: Information & Settings

    Using the vSpace Management Console Information & Settings Fujitsu Technology Solutions...
  • Page 49 Using the vSpace Management Console The Product Information tree item shows information about the host’s vSpace software. Fujitsu Technology Solutions...
  • Page 50 Using the vSpace Management Console The License information tree item shows the information entered during the registration process (or, as shown below, how much longer the product will function before registration is required). Fujitsu Technology Solutions...
  • Page 51 Console Icon from showing up in the Windows system tray of a user’s virtual desktop session. • Prevent access of the USB-storage devices to the attached device: Displays whether or not the administrator has globally prevented access to USB devices on access devices. Fujitsu Technology Solutions...
  • Page 52 This is sometimes enabled as a security measure. • UTMA/UTSA USB port support: Displays whether the administrator has set the vSpace software to allow using the USB port on FUTRO DC20-1 access devices. • Administrator Password: Displays whether an administrator password is set.

  • Page 53: Usb-Device Assignment(S)

    MAC address and its serial number along with a checkbox. When you click on the Apply button, changes to the USB-Device assignments are saved. To discard changes, simply navigate to another tree item or close the console without clicking on the Apply button: Fujitsu Technology Solutions...

  • Page 54: Software Settings (Lan)

    Using the vSpace Management Console FUTRO DC20-1 use remote USB 1.1 or 2.0 to provide transparent USB redirection. Transfer speeds are subject to protocol & network limitations and these USB devices may require driver software that is network & multiuser aware;...
  • Page 55 Using the vSpace Management Console Fujitsu Technology Solutions...

  • Page 56: Hardware Settings (Lan/Local)

    There is a very wide variety of information available for each access device. Clicking on the Columns button enables you to select what columns are displayed. You can select a preconfigured group of columns or you can click on the Advanced button to select individual columns to display: Fujitsu Technology Solutions...
  • Page 57 Using the vSpace Management Console Double-clicking on an entry in the table brings up the Device Properties window that shows a list of properties and buttons for changing the device’s settings: Fujitsu Technology Solutions...
  • Page 58 You can use groups to organize your access device records by any criteria. Access devices can belong to as many groups as necessary. Right-clicking on the UTMA/UTSA Device Group(s) tree item will bring up a context menu where you can create a group. Fujitsu Technology Solutions...
  • Page 59 Using the vSpace Management Console In the Enter UTMA Device group name window, enter the group name and description: Fujitsu Technology Solutions...

  • Page 60: Using The Nc Console (Vspace 6)

    Using the NC Console (vSpace 6) Using the NC Console (vSpace 6) Starting with version 6.1.2 of the L-series vSpace software, a new console interface has been introduced. This interface is called NC Console: Fujitsu Technology Solutions...

  • Page 61: System Settings

    Disconnected session cleanup timeout: The number of minutes delay until abandoned user sessions are ended. Set to zero to disable. • Send message policy: Disable or limit station-to-station messaging • Start NcConsole from NcTray: Prevent users from launching the console through the tray icon. Fujitsu Technology Solutions...
  • Page 62 Higher compression uses more CPU cycles but reduces the network bandwidth required. • Register future devices in the background: Enable to automatically communicate with the registration server as needed. Note that a firewall configuration may be needed for this. Fujitsu Technology Solutions...

  • Page 63: Usb Assignment

    Available on host: Toggles the availability of the port for users on the host PC. • Assigned to following stations: Check beside any listed FUTRO DC20-1 device to enable access from that station. Note that if no devices have connected to this host, the list will be empty.

  • Page 64: Sessions

    • User Name: The user account used to log in on this session (if logged in). • Serial Number: The serial number of the connected FUTRO DC20-1 device. • Firmware Version: The firmware version number of the connected FUTRO DC20-1 device (10305 = 1.3.5).
  • Page 65 Option Description Refresh view Send Message: Causes a message window to appear on the selected session Disconnect session (can be reconnected to later) End session (log-off) Start session Launch license wizard Help: Links to NComputing support page Fujitsu Technology Solutions...

  • Page 66: Terminals

    Using the NC Console (vSpace 6) Terminals This screen allows you to view and manage FUTRO DC20-1 devices connected to the local network. Note that devices discovered will only be in the same subnet as the host unless you click on Advanced Settings and specify an IP range to search in outside of the local subnet.
  • Page 67 ► Alternately, right-click one device or a group of devices (use SHIFT or CTRL to select multiple) to access the following management features. • Reset Device: Forces the L-series device to reboot. • Update Firmware: Forces the L-series device to update its firmware (based on the configured update method in the device). Fujitsu Technology Solutions...

  • Page 68: Troubleshooting Error Messages

    Troubleshooting error messages Troubleshooting error messages For the latest information and troubleshooting help, please visit the Fujitsu online knowledge base at: "http://ts.fujitsu.com/support/downloads.html" DHCP server was not found If the access device cannot find a DHCP server, this error message appears.

  • Page 69: Host Unreachable

    This message appears when no serial number exists in the host computer. This message does not indicate an error regarding the serial number of the access device. ► See the section about product registration to register the vSpace software and the access devices. Fujitsu Technology Solutions...

  • Page 70: Connection Was Closed Message

    Clean up disconnected sessions not in use. Authorization error When two access devices use the same serial number simultaneously, the error message appears. ► Check all serial numbers in the vSpace software admin console. Fujitsu Technology Solutions...

  • Page 71: Ts Error - Stations Limit Exceeded

    When an access device attempts to connect to the host PC and the number of allowed connections is exceeded, this message appears. ► Check how many access devices are connected to the host PC. ► Check what operating system is installed on the host PC. Fujitsu Technology Solutions...

  • Page 72: Faq

    For the latest information and FAQ, please visit the Fujitsu online knowledge base at: "http://ts.fujitsu.com/support/downloads.html" Q: Must the versions of the vSpace software in a network be the same? A: Yes, different versions can cause data communication problems. Please keep all vSpace software updated with the latest version.
  • Page 73 files. This means that to achieve the same quality of video as the FUTRO DC20-1, a thin client must be 2-3X more expensive and require painful management of the local software stack to constantly ensure that codecs are loaded.

  • Page 74: Technical Data

    Technical data Technical data Condensation is not permitted, neither in the rated range of operation nor in the limit range of operation. FUTRO DC20-1 Dimensions and weight Visible diagonals 50.8 cm Dot pitch 0.28 mm Image size Width 442.8 mm Height 249.075 mm...

  • Page 75: Preset Operating Modes

    800 x 600 46.9 kHz 75 Hz 800 x 600 48.4 kHz 60 Hz 1024 x 768 60.0 kHz 75 Hz 1024 x 768 64.0 kHz 60 Hz 1280 x 1024 55.5 kHz 60 Hz 1600 x 900 Fujitsu Technology Solutions...

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