Epson XP-400 User Manual
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Epson XP-400 User Manual

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  • Page 1 XP-400 User's Guide...

  • Page 3: Table Of Contents

    Changing the Power Off Timer Setting - Windows................. 20 Changing the Power Off Timer Setting - OS X................20 Epson Connect Solutions for Smartphones, Tablets, and More ............21 Using Epson Email Print ....................... 22 Using the Epson iPrint Mobile App ....................22 Using Epson Remote Print ......................
  • Page 4 Paper or Media Type Settings ......................40 Placing Originals on the Product ......................41 Placing Originals on the Scanner Glass ..................... 41 Copying ..............................43 Copying Documents or Photos......................43 Paper Type Settings - Copying ...................... 45 Paper Size Settings - Copying....................... 45 Copying Options ..........................
  • Page 5 Starting a Scan Using the Product Control Panel ................77 Changing Default Scan Button Settings ..................79 Starting a Scan Using the Epson Scan Icon .................. 79 Starting a Scan from a Scanning Program..................81 Selecting Epson Scan Settings ......................83 Scan Modes...........................
  • Page 6 Uploading Scanned Images to Email ..................131 Saving Scanned Images to a Folder ..................132 Epson JPEG File Settings....................... 133 Epson TIFF and Multi-TIFF File Settings ................135 Scanning to a PDF File........................ 136 Restoring Photo Colors as You Scan ..................139 Using Memory Cards With Your Product ....................
  • Page 7 Checking Cartridge Status with Windows ..................155 Checking Cartridge Status with OS X ..................158 Purchase Epson Ink Cartridges......................160 Ink Cartridge Part Numbers ......................160 Removing and Installing Ink Cartridges.................... 160 Replacing Ink Cartridges Using a Computer Utility................166 Printing With Black Ink and Expended Color Cartridges..............
  • Page 8 Control Panel Setup Problems ....................196 Solving Network Problems ....................... 196 Product Cannot Connect to a Wireless Router or Access Point ..........197 Network Software Cannot Find Product on a Network..............198 Product Does Not Appear in OS X Printer Window..............198 Cannot Print Over a Network.......................
  • Page 9 Incorrect Colors ........................... 216 Solving Scanning Problems ......................217 Scanning Software Does Not Operate Correctly ................. 217 Cannot Start Epson Scan ......................218 Solving Scanned Image Quality Problems ..................218 Image Consists of a Few Dots Only..................... 219 Line of Dots Appears in All Scanned Images................219 Straight Lines in an Image Appear Crooked ................
  • Page 10 FCC Compliance Statement......................238 Software Notices ..........................239 Trademarks ............................242 Copyright Notice..........................243 libTIFF Software Acknowledgment....................244 A Note Concerning Responsible Use of Copyrighted Materials........... 244 Default Delay Times for Power Management for Epson Products ..........244 Copyright Attribution ........................244...

  • Page 11: Xp-400 User's Guide

    XP-400 User's Guide Welcome to the XP-400 User's Guide.

  • Page 12: Product Basics

    See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations The Power Off Timer Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print Using AirPrint Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 13: Adjusting Control Panel Position

    back button The arrow buttons and the OK button The + and – buttons (increase or decrease the number of copies) start button stop button Parent topic: Using the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. •...

  • Page 14: Turning Off Control Panel Sounds

    2. Press the left or right arrow buttons to select Setup and press the OK button. 3. Press the up or down arrow buttons to select Printer Setup and press the OK button. You see this screen: 4. Press the up or down arrow buttons to select Language and press the OK button. 5.

  • Page 15: Product Parts Locations

    Product Parts Locations See these sections to identify the parts on your product. Product Parts - Top Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Top Sheet feeder Paper support Output tray Paper stopper Feeder guard Edge guide...
  • Page 16 Document cover Scanner glass Control panel Control panel release bar (beneath) Memory card slot Memory card access light Parent topic: Product Parts Locations...

  • Page 17: Product Parts - Inside

    Product Parts - Inside Scanner unit Ink cartridge holder in home position Parent topic: Product Parts Locations...

  • Page 18: Product Parts - Back

    Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations The Power Off Timer The product turns off automatically if it is not used for a period of time after it enters sleep mode. You can adjust the time period before power off, but increasing the time reduces the product's energy efficiency. Changing the Power Off Timer Setting From the Control Panel Changing the Power Off Timer Setting - Windows Changing the Power Off Timer Setting - OS X...
  • Page 19 3. Press the up or down arrow buttons to select Printer Setup and press the OK button. You see this screen: 4. Press the up or down arrow buttons to select Power Off Timer and press the OK button. You see this screen: 5.

  • Page 20: Changing The Power Off Timer Setting - Windows

    Parent topic: The Power Off Timer Changing the Power Off Timer Setting - Windows You can use the printer software to change the time period before the printer turns off automatically. 1. Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings.

  • Page 21: Epson Connect Solutions For Smartphones, Tablets, And More

    You can print documents, photos, emails, and web pages from your home, office, or even across the globe. You can use your smartphone, tablet, or computer. Epson offers two solutions to print and scan from anywhere: Epson Email Print and the Epson iPrint Mobile App.

  • Page 22: Using Epson Email Print

    Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo and send an email to your product.

  • Page 23: Using Epson Remote Print

    Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.

  • Page 24: Using Google Cloud Print

    Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. Set up your Epson product for network printing as described in this manual. See the link below.

  • Page 25: Using Airprint

    Printing a Network Status Sheet Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled product from iPhone, iPad, and iPod touch running the latest version of iOS. 1. Set up your product for wireless printing as described in this manual. See the link below. 2.

  • Page 26: Selecting Wireless Network Settings From The Control Panel

    CD. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 27 5. Enter your wireless password (or network name and then password). • Press the arrow buttons to highlight a character or a function button displayed on the keypad. Then press the OK button to select it. • To change the case of letters or select symbols, select AB12 (uppercase), ab12 (lowercase), or Symbol and press the OK button.

  • Page 28: Loading Paper

    Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes.
  • Page 29 3. Pull out the output tray and open the paper stopper on the end. Note: If you print on legal-size or longer paper, leave the paper stopper closed. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 30 6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back. Always follow these paper loading guidelines: •...

  • Page 31: Loading Paper For Photos

    • Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load paper past the line on the left edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references...
  • Page 32 3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 33 6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back. Always follow these paper loading guidelines: •...

  • Page 34: Loading Envelopes

    • Load paper short edge first, no matter which way your photo faces. • Do not load paper past the line on the left edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Loading Envelopes...
  • Page 35 3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left.
  • Page 36 5. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. 6. Slide the edge guide against the envelopes, but not too tightly. 7. Flip the feeder guard back. Always follow these envelope loading guidelines: •...

  • Page 37: Paper Loading Capacity

    * Based on 20 lb (75 g/m²) paper weight. Do not load paper past the line inside the left edge guide. ** For two-sided printing, load up to 30 sheets. Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales).
  • Page 38 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...

  • Page 39: Borderless Paper Type Compatibility

    Epson Premium Presentation Letter (8.5 × 11 inches S041568 Paper Matte Double-sided [216 × 279 mm]) Epson Ultra Premium Presentation Letter (8.5 × 11 inches S041341 Paper Matte [216 × 279 mm]) Epson Brochure & Flyer Paper Letter (8.5 × 11 inches...

  • Page 40: Paper Or Media Type Settings

    Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Parent topic: Loading Paper...

  • Page 41: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 42 Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other. 3. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related topics Copying Scanning...

  • Page 43: Copying

    Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the product. 2. Load the paper you want to print on in the product.
  • Page 44 6. Press the left or right arrow buttons to select one of the following: • Color: for color copies • B&W: for black-and-white copies 7. To view the print settings for the copies, press the down arrow button. You see the Copy menu. 8.

  • Page 45: Paper Type Settings - Copying

    Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Premium Presentation Paper Matte Photo Paper Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss...

  • Page 46: Copying And Restoring Photos

    Copying option Available settings Description Density Various levels Adjusts the lightness or darkness of copies Layout Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image Reduce/Enlarge Actual Size Copies at 100% size, unless you select a different percentage as the Custom Size setting...
  • Page 47 You see this screen: 5. Press the down arrow button to select On and press the OK button. 6. Place up to two original photos on the product. Note: Press the up or down arrow button for instructions on placing your photos on the product. 7.
  • Page 48 8. Press the left or right arrow buttons to scroll through your photos and display one that you want to copy. 9. Press the + or – buttons to select one or more copies of the photo (up to 99). 10.

  • Page 49: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 50 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
  • Page 51 Note: If you are printing an envelope, select Landscape. 9. Select any of the available print options. Note: If you need to access the Epson product support website, click the Online Support button. Basic Print Options - Windows Parent topic:...

  • Page 52: Basic Print Options - Windows

    Basic Print Options - Windows You can select any of the basic print options to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen. Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces.
  • Page 53 You see the advanced print settings: 2. Select the Paper & Quality Options settings for your printout: • Select the type of paper you loaded. Note: Check the paper type settings list for details. • Select the print quality setting you want to use. Note: Check the print quality settings list for details.

  • Page 54: Advanced Print Quality Settings - Windows

    • Select Borderless to print a borderless photo, or Borders to print a document or a photo with borders. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 3.

  • Page 55: Advanced Print Options - Windows

    Best Photo For photos and graphics with high print quality. Photo RPM For the best print quality, but the slowest print speed. Parent topic: Selecting Advanced Print Settings - Windows Advanced Print Options - Windows You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.

  • Page 56: Selecting Print Layout Options - Windows

    includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects. Lets you turn off color management in your printer software using the Off (No Color Adjustment) option.

  • Page 57: Selecting A Printing Preset - Windows

    • To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select sizing options. • To print on both sides of your paper, select the 2-sided printing options. Note: Your product software will prompt you to reinsert your paper when it is time to print on the reverse side.

  • Page 58: Printing Your Document Or Photo - Windows

    You see the available Printing Presets options: 2. Place your cursor over a Printing Presets option to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5.
  • Page 59 1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Related references Borderless Paper Type Compatibility...

  • Page 60: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Stop. • To see print jobs lined up for printing, click Print Queue. •...

  • Page 61: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
  • Page 62 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5.

  • Page 63: Changing Automatic Update Options

    Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2.

  • Page 64: Selecting Basic Print Settings - Os X

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Selecting Print Layout Options - OS X...
  • Page 65 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 66 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 67 You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.

  • Page 68: Print Quality Settings - Os X

    Print Quality Settings - OS X You can select any of the print quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Fast Economy For the fastest printing with draft quality.

  • Page 69: Selecting Page Setup Settings - Os X

    Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.

  • Page 70: Selecting Print Layout Options - Os X

    Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.

  • Page 71: Color Matching And Color Options - Os X

    1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. 3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu.

  • Page 72: Selecting Printing Preferences - Os X

    Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.

  • Page 73: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.

  • Page 74: Printing Your Document Or Photo - Os X

    Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Parent topic: Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window.
  • Page 75 You see the print status window: 2. Select the following options as necessary: OS X 10.5/10.6/10.7: • To cancel printing, click the print job and click the Delete icon. • To pause a print job, click the print job and click the Hold icon. To resume a print job, click the print job marked "Hold"...

  • Page 76: Cancelling Printing Using A Product Button

    Cancelling Printing Using a Product Button If you need to cancel printing, press the stop button on your product. Parent topic: Printing From a Computer...

  • Page 77: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 78 • Scan to Memory Card saves your scan file on a memory card and lets you select the file format, quality, and other settings. • Scan to Cloud sends your scanned files to a destination that you have registered with Epson Connect.

  • Page 79: Changing Default Scan Button Settings

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software.
  • Page 80 • OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader.

  • Page 81: Starting A Scan From A Scanning Program

    Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
  • Page 82 You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan...

  • Page 83: Selecting Epson Scan Settings

    Parent topic: Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings. Full Auto Mode This mode automatically detects the type of content you are scanning, selects settings for it, and saves your scanned image.

  • Page 84: Selecting The Scan Mode

    Related tasks Selecting the Scan Mode Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Related tasks...
  • Page 85 You see this window:...
  • Page 86 3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 87: Available Image Adjustments - Full Auto Mode

    Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 88 You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
  • Page 89 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 90: Selecting A Scan Area - Home Mode

    Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
  • Page 91 1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
  • Page 92 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...

  • Page 93: Available Image Adjustments - Home Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.

  • Page 94: Selecting A Scan Size - Home Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 95 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.

  • Page 96: Scanning In Office Mode

    Scanning in Home Mode Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can...
  • Page 97 1. Start Epson Scan and select Office Mode as the Mode setting. You see this window: 2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original.

  • Page 98: Selecting A Scan Area - Office Mode

    10. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 99 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...

  • Page 100: Available Image Adjustments - Office Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.

  • Page 101: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
  • Page 103 12. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 104: Available Image Types - Professional Mode

    Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
  • Page 105 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
  • Page 106 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.

  • Page 107: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 108 Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.

  • Page 109: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 110 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
  • Page 111 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.

  • Page 112: Image Preview Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the resolution setting you need:...
  • Page 113 If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size, but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.

  • Page 114: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.

  • Page 115: Available Scanned File Types And Optional Settings

    A standard image file format for most OS X programs. PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen).

  • Page 116: Scanning With Os X Using Image Capture

    1. Open an image editing application, such as Image Capture. 2. Select your Epson product from the DEVICES or SHARED list, if necessary. (You may need to hover over the DEVICES or SHARED list, click Show, and select your product.) 3.
  • Page 117 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.

  • Page 118: Available Scan Settings - Os X Image Capture

    Easy Photo Scan. Note: If Easy Photo Scan was not included on your software CD, you can obtain it online. To download Easy Photo Scan, visit Epson's driver download site (U.S. downloads Canadian downloads).

  • Page 119: Scanning Using Easy Photo Scan

    Start, and select All Programs or Programs. Select Epson Software, then click Easy Photo Scan. Select your product and click OK, if necessary. • OS X: Open the Applications folder, click Epson Software, and click Easy Photo Scan. Select your product and click OK, if necessary.
  • Page 120 You see a window like this: 3. Click the Scan icon. Your scanning program launches. 4. Click Scan in the window that appears to scan your original. The scanned image is displayed in the Easy Photo Scan window with an automatically generated name.

  • Page 121: Uploading Scanned Images To Facebook

    8. When you finish scanning, click one of the destination icons to upload the images. Note: You may need to click the arrow next to the icons in order to see all of them. The available icons may vary, depending on the software version you are using. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related tasks...
  • Page 122 You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.

  • Page 123: Uploading Scanned Images To Picasa

    10. Click Send to upload the images to your Facebook account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Picasa You can configure a Picasa account for use with Easy Photo Scan and upload your scanned images.
  • Page 124 You see a window like this: Note: If you have already configured a Picasa account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.

  • Page 125: Uploading Scanned Images To Evernote

    13. Click Send to upload the images to your Picasa account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Evernote You can configure an Evernote account for use with Easy Photo Scan and upload your scanned images to it (Windows only).
  • Page 126 You see a window like this: Note: You must install Evernote before you can use it with Easy Photo Scan. Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3.

  • Page 127: Uploading Scanned Images To Sugarsync

    8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images.
  • Page 128 You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.

  • Page 129: Uploading Scanned Images To A Web Folder

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to a Web Folder You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan.
  • Page 130 You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.

  • Page 131: Uploading Scanned Images To Email

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan.

  • Page 132: Saving Scanned Images To A Folder

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Saving Scanned Images to a Folder You can save your scanned images to a local network folder using Easy Photo Scan.

  • Page 133: Epson Jpeg File Settings

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan.
  • Page 134 Note: The available settings may vary, depending on the operating system you are using. Setting Description Image Quality Options Specifies the compression level. The file size increases with higher quality. (unlabelled in OS X) Encoding Specifies the encoding method. Standard: Images are rendered from the top to the bottom when displayed on a web browser.

  • Page 135: Epson Tiff And Multi-Tiff File Settings

    Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using. Setting Description Byte Order Specifies the operating system where the scanned image will be used.

  • Page 136: Scanning To A Pdf File

    Scanning to a PDF File Using Epson Scan, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer. 1. Place your original on your product for scanning. 2. Start Epson Scan.
  • Page 137 You see the File Save Settings window. 7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. Click the Options button to access additional settings. 9. Click OK.
  • Page 138 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the document, if desired.

  • Page 139: Restoring Photo Colors As You Scan

    9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 140 Selecting Epson Scan Settings...

  • Page 141: Using Memory Cards With Your Product

    Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Scanning to a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product.

  • Page 142: Memory Card Types

    Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards With Your Product Related references...

  • Page 143: Memory Card File Specifications

    Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications. File format JPEG with the Exif version 2.3 standard Image size 80 × 80 pixels to 9200 × 9200 pixels Number of files Up to 9990 Parent topic: Inserting a Memory Card...

  • Page 144: Printing From A Memory Card

    2. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject. •...
  • Page 145 The first photo on your memory card is displayed: 3. Press the right and left arrow buttons to scroll through your photos and display one that you want to view or print. 4. Press the + or – buttons to select one or more copies of the photo (up to 99). 5.

  • Page 146: Cropping Photos Displayed On The Lcd Screen

    7. Do one of the following: • To change the selected photos and number of copies to print, select Select Photos, press the OK button, and select the necessary settings. • To change the display setting for the LCD screen, select Display Options, press the OK button, and select the setting you want.

  • Page 147: Printing Photo Layouts From A Memory Card

    Print settings Available Options Description Borderless Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image Fix Red-Eye Off-Current Turns off red-eye correction for the current print job On-Current Turns on red-eye correction for the current print job Parent topic:...
  • Page 148 You see this screen: 6. Press the up or down arrow buttons to select the Paper Size setting that matches the paper you loaded and press the OK button. 7. Press the up or down arrow buttons to select the Paper Type setting that matches the paper you loaded and press the OK button.

  • Page 149: Photo Layout Options

    8. If you see the screen above, do one of the following: • To allow your product to place photos in the layout automatically, select Automatic layout and press the OK button. Press the + button to select a photo to print. If you need to deselect a photo, press the –...

  • Page 150: Scanning To A Memory Card

    Scanning to a Memory Card You can scan an image to a memory card inserted into a memory card slot on your product. 1. Insert a memory card into a memory card slot on your product. 2. Place your original document or photo on the product. 3.

  • Page 151: Setting Up File Sharing For Photo Transfers From Your Computer

    Parent topic: Using Memory Cards With Your Product Setting Up File Sharing for Photo Transfers From Your Computer Before you transfer photos from a computer to a memory card inserted into a memory card slot on your product, you may need to set up your product's file sharing settings. Caution: Remove the memory card before you change this setting or you may lose data from the memory card.
  • Page 152 Note: Your product's LCD screen does not update to display new photos transferred to the memory card. Wait until the memory card access light stops flashing, then remove and insert the memory card to update the photos displayed. Parent topic: Transferring Photos on a Memory Card Related tasks Inserting a Memory Card...

  • Page 153: Replacing Ink Cartridges

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle...
  • Page 154 You see this screen: 3. Press the OK button. You see this screen: Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. 4. Do one of the following: •...

  • Page 155: Checking Cartridge Status With Windows

    • If you want to replace an ink cartridge now, select Cartridge Replacement and press the OK button. When you finish replacing cartridges, press the OK button again. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily.
  • Page 156 Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 157 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status...

  • Page 158: Checking Cartridge Status With Os X

    Supplies. Select Utility and select Open Printer Utility. • OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 2. Select EPSON Status Monitor.
  • Page 159 • Replace or reinstall any ink cartridge indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...

  • Page 160: Purchase Epson Ink Cartridges

    (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
  • Page 161 Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. 1.
  • Page 162 2. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully.
  • Page 163 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
  • Page 164 6. Remove the yellow tape from the side of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place. 8.
  • Page 165 The valve in the ink supply port is designed to contain any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges...

  • Page 166: Replacing Ink Cartridges Using A Computer Utility

    Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing an ink cartridge. This method allows you to replace a cartridge before it is low or expended (if it is too old, for example).

  • Page 167: Printing With Black Ink And Expended Color Cartridges

    Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing.

  • Page 168: Printing With Expended Color Cartridges - Windows

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Stop or Cancel Print to cancel your print job.

  • Page 169: Printing With Expended Color Cartridges - Os X

    Printing With Expended Color Cartridges - OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. 1. Click the printer icon in the Dock. 2.

  • Page 170: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 171 Parent topic: Replacing Ink Cartridges...

  • Page 172: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Related topics...
  • Page 173 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3. Press the left or right arrow buttons to select Setup and press the OK button. 4. Press the up or down arrow buttons to select Maintenance and press the OK button. You see this screen: 5.
  • Page 174 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select Finish Nozzle Check and press the OK button. •...

  • Page 175: Checking The Nozzles Using A Computer Utility

    Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...

  • Page 176: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...

  • Page 177: Cleaning The Print Head Using The Product Control Panel

    Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related topics Replacing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1.
  • Page 178 You see this screen: 6. Press the start button to begin the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle is finished.

  • Page 179: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
  • Page 180 You see a window like this: 4. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5.

  • Page 181: Print Head Alignment

    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.

  • Page 182: Aligning The Print Head Using The Product Control Panel

    Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product.
  • Page 183 You see this screen: 6. Press the start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen: 7. Check the printed pattern and press the arrow buttons to choose the number representing the best printed pattern for each set.

  • Page 184: Aligning The Print Head Using A Computer Utility

    Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...

  • Page 185: Cleaning The Paper Path

    You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
  • Page 186 1. Load a few sheets of plain paper in the product. 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. 3. Check the back of the ejected paper to see if it is clean. 4.

  • Page 187: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 188 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. 1. Turn off the product. 2.
  • Page 189 9. Lower the control panel by squeezing the release bar and gently pushing the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product.

  • Page 190: Solving Problems

    Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.

  • Page 191: Product Status Messages

    The ink pad is at the end of its service life. Turn off the product and contact the end of its service life Epson for support. A printer's ink pad is The ink pads are near the end of their service life. Contact Epson for support. nearing the end of its (To continue printing, press the start button.)

  • Page 192: Running A Product Check

    Related references Paper Jam Problems Where to Get Help Related topics Replacing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly. 1.

  • Page 193: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 194 1. Press the home button, if necessary. 2. Press the left or right arrow buttons to select Setup and press the OK button. You see this screen: 3. Press the up or down arrow buttons to select Restore Default Settings and press the OK button. You see this screen: 4.

  • Page 195: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 196: Control Panel Setup Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 197: Product Cannot Connect To A Wireless Router Or Access Point

    Cannot Print Over a Network Cannot Scan Over a Network Printing a Network Status Sheet Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: •...

  • Page 198: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet.

  • Page 199: Cannot Print Over A Network

    Selecting Wireless Network Settings From the Control Panel Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software.

  • Page 200: Printing A Network Status Sheet

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again. • Check the connection setting and test the connection using Epson Scan Settings: Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings.
  • Page 201 You see this screen: 4. Press the arrow buttons to select Confirm Wi-Fi Settings and press the OK button. You see this screen: 5. Press the start button to print the network status sheet. (Press the back button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have.

  • Page 202: Solving Copying Problems

    Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: •...

  • Page 203: Paper Feeding Problems

    Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper stack is not above the arrow mark on the edge guide.

  • Page 204: Paper Ejection Problems

    5. Lift up the scanner unit, and remove the jammed paper and any torn pieces. 6. Lower the scanner unit and press the power button to turn the product back on. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related references...

  • Page 205: Solving Problems Printing From A Computer

    • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button...

  • Page 206: Product Icon Does Not Appear In Windows Taskbar

    • Windows 7: Click and select Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Open.

  • Page 207: Error After Cartridge Replacement

    Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge, follow these steps: 1. Make sure the print head is in the ink cartridge replacement position. (The ink cartridge holder should be beneath the cutout in the product case.) Note: If the print head is not in the ink cartridge replacement position, follow the instructions on replacing an ink cartridge in this manual to move it.

  • Page 208: Solving Page Layout And Content Problems

    • Windows: Click the Maintenance tab, select Extended Settings, and select the following settings: • High Speed Copies • Always Spool RAW Datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements OS X System Requirements Paper or Media Type Settings...

  • Page 209: Too Many Copies Print

    Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Windows Selecting Basic Print Settings - OS X...

  • Page 210: Incorrect Margins On Printout

    Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. •...

  • Page 211: Incorrect Characters Print

    Selecting Basic Print Settings - OS X Selecting Print Layout Options - Windows Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all print jobs from the Windows Spooler: •...

  • Page 212: Slanted Printout

    Selecting Basic Print Settings - OS X Selecting Print Layout Options - Windows Selecting Print Layout Options - OS X Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guide against the edge of the paper. •...

  • Page 213: White Or Dark Lines In Printout

    • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
  • Page 214 Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Advanced Print Settings - Windows Selecting Basic Print Settings - OS X...

  • Page 215: Faint Printout Or Printout Has Gaps

    Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. •...

  • Page 216: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...

  • Page 217: Solving Scanning Problems

    Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader.

  • Page 218: Cannot Start Epson Scan

    OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

  • Page 219: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.

  • Page 220: Straight Lines In An Image Appear Crooked

    • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.

  • Page 221: Image Is Too Dark

    You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.

  • Page 222: Scanned Image Colors Do Not Match Original Colors

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.

  • Page 223: Scanned Image Edges Are Cropped

    Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. Parent topic: Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Solving Memory Card Problems...

  • Page 224: Cannot Transfer Photos To Or From A Memory Card

    Parent topic: Solving Memory Card Problems Related references Memory Card Types Memory Card Specifications Memory Card File Specifications Related tasks Inserting a Memory Card Cannot Transfer Photos To or From a Memory Card If you have problems transferring photos to or from a memory card inserted in your product, try these solutions: •...

  • Page 225: Uninstalling Product Software - Windows

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.

  • Page 226: Uninstalling Product Software - Os X

    Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Product Software Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 227 Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca...

  • Page 228: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements OS X System Requirements...

  • Page 229: Os X System Requirements

    • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.x • OS X 10.5.8 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.

  • Page 230: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 231: Printable Area Specifications

    Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain paper Weight 20 lb (75 g/m ) to 24 lb (90 g/m Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum...

  • Page 232: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for priming, the rest is available for printing.

  • Page 233: Memory Card Specifications

    Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Ink freezes at 10.4 ºF (–12 ºC) Ink thaws and is usable after 3 hours at 77 ºF (25 ºC) Note: For best printing results, use up a cartridge within 6 months of opening the package.

  • Page 234: Dimension Specifications

    Compatible types Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO-HG Duo Memory Stick Micro* MagicGate Memory Stick Duo SDXC SDHC miniSDXC* miniSDHC* miniSD* microSDXC microSDHC* microSD* Media format DCF DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant Voltage requirements 3.3 V...

  • Page 235: Electrical Specifications

    Width Stored: 15.4 inches (390 mm) Printing: 15.4 inches (390 mm) Depth Stored: 11.8 inches (300 mm) Printing: 20.8 inches (528 mm) Weight 9.5 lb (4.3 kg) (without ink cartridges) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range...

  • Page 236: Interface Specifications

    Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device class for computers) Parent topic: Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802.11 b/g/n Wireless security WPA-PSK (TKIP/AES); WPA2 compliant with support for WPA/WPA2 Personal WEP (64/128 bit) Frequency band 2.4 GHz Communication mode...
  • Page 237 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 238: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle information on how to return your products for proper disposal. FCC Compliance Statement Software Notices...

  • Page 239: Software Notices

    For Canadian Users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada. Parent topic: Notices Software Notices OPEN SOURCE SOFTWARE LICENSE 1.
  • Page 240 ifupdown-0.6.8 kernel-2.6.18 lsp-arm-versatile926ejs-2.6.18_pro500 module-init-tools-3.2pre1 mount-2.12 net-tools-1.60 netbase-4.29 psmisc-21.5 readline-libs-5.0 sysvinit-2.86 udev-0.093 udhcp 0.9.8cvs20050124-5 util-linux-2.12 usb8786 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version ("LGPL Programs"). The list of LGPL Programs: uclibc-0.9.29 libusb-libs-0.1.12...
  • Page 241 This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the "Net-SNMP". OpenSSL License/Original SSLeay License This printer product includes the open source software program "OpenSSL toolkit" which applies the license terms of OpenSSL License and Original SSLeay License.

  • Page 242: Trademarks

    , Remote Print , and Epson Connect are trademarks; and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Apple, iPad, iPhone, iPod touch, Mac, and OS X are trademarks of Apple Inc., registered in the U.S. and...

  • Page 243: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 244: Libtiff Software Acknowledgment

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
  • Page 245 CPD-36513R5 Parent topic: Copyright Notice...

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