Troubleshooting; Error Messages And Remedies - Epson Discproducer PP-100N Administrator's Manual

Troubleshooting

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Refer to this information together with the Help file for EPSON Total Disc Monitor.
Notes

Error messages and remedies

When a problem occurs with this product, the ERROR LED turns on or flashes, and an error message appears on the
LCD. Check the message, and perform the proper remedy.
The alarm tone sounds.
Error Message
Arm move error
Cannot unlock
disc cover
CMOS Checksum
error
Disc cover open
Remedy
The arm cannot be moved.
Perform the procedure below.
1. Turn off the power.
2. Open the disc cover, and remove any dust or foreign
objects that are inside.
3. Turn on the power.
If the same error message still appears, repair is required.
Please contact Customer Support.
Press the or CANCEL button, and perform the unlock
operation of the disc cover again. Open the disc cover after
"Disc cover can be opened" appears on the LCD. See
"Unlocking the Disc Cover" in the PP-100N User's Guide for
the disc cover unlocking procedure.
If the same error message appears repeatedly, repair is
required. Please contact Customer Support. Also, in some
cases, the product's internal clock may not be operating
correctly. Check the clock setting, and make the correct
setting if necessary. (See "Setting the date and time" on
page 41 in this guide.)
Close the disc cover.
This product is currently operating.
Close the disc cover.
• Do not open the disc cover while a job is being processed
(BUSY LED is flashing). This could adversely affect the writing
or printing quality.
• To ensure safety during arm operation, never insert your
hands.
• Do not operate any stackers while the arm is moving. This
could damage the arm.
Troubleshooting
Notification
Sound
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