Troubleshooting; Error Messages And Remedies - Epson Disc Producer PP-100NII User Manual

Troubleshooting

Refer to this information together with the Help file for EPSON Total Disc Monitor and the
information available on the Epson website.

Error messages and remedies

When a problem occurs with this product, the ERROR LED turns on or flashes, and an error message appears on the
LCD. Check the message, and perform the proper remedy.
The alarm tone sounds.
Error Message
Arm move error
Cannot unlock
disc cover
CMOS checksum
error
Disc cover
open
Remedy
The arm cannot be moved.
Perform the procedure below.
1. Turn off the power.
2. Open the disc cover, and remove any dust or foreign
objects that are inside.
3. Turn on the power.
If the same error message still appears, repair is required. Please
contact Customer Support.
Press the or Cancel button, and perform the unlock
operation of the disc cover again. Open the disc cover after
"Disc cover can be opened" appears on the LCD. See "Unlocking
the disc cover" on page 19 in this guide for the disc cover
unlocking procedure.
If the same error message appears repeatedly, repair is required.
Please contact Customer Support. Also, in some cases, the
product's internal clock may not be operating correctly. Please
ask the administrator for the proper remedy.
Close the disc cover.
This product is currently operating.
Close the disc cover.
• Do not open the disc cover while a job is being processed
(while the BUSY LED flashes). This could adversely affect the
writing or printing quality.
• To ensure safety during arm operation, never insert your
hands.
• Do not operate any stackers while the arm is moving. This
could damage the arm.
Troubleshooting
Notification
Sound
172