Playing back calls
From the view menu, select Call Records View. By default the call records view will display the last
50 calls for the current day. Calls that have been recorded will show a speaker icon meaning they
have been recorded. To play a call that has been recorded, double click the speaker icon on the call
record.
After you have double clicked the speaker, the player will load and play the call. The screenshot
below is of the enhanced player.
For further information on using the call player, refer to the MyCalls end user guide, chapter 7.