Mycalls Configuration - NEC Univerge SV8100 SL1000 Installation Manual

MyCalls Configuration

The following instructions are based around MyCalls Version 4 and above. In older versions of
MyCalls the call player is different, transfer leg navigation isn't available and there are no options to
configure exported call recording files and default file format.
Before you can configure MyCalls to use call recording, you must have a call recording license
installed. On the SV8100 / SL this is usually installed on the SV8100 / SL and read into MyCalls.
Refer to the MyCalls installation manual for further details. The licensing is broken down into on a per
trunk and per trunk type basis. If you have 4 Analogue trunks, 8 PRI trunks and 8 SIP trunks, then
trunk types have to be correctly set in MyCalls. To look at the configured trunk types, login to MyCalls
and click Configure > Telephone System > Devices > Trunks. For each trunk number, the trunk type
can be specified using the drop down menu. SIP trunks should be specified as TCP/IP trunks.