Canon PIXMA Pro9500 series Quick Start Manual page 90

Troubleshooting
Camera Error Message Possible Cause
I
Try This
Ink Error Printer detected ink out If you want to continue printing, replace the ink tank and close
condition the Top Cover.
Select Stop in the display on your camera to stop printing if you
do not have a new ink tank. Be sure to replace the empty ink
tank before resuming printing.
You can continue printing under the ink out condition, but this
may cause the printing trouble such as the mixing of inks, or a
printer malfunction.
If you want to continue printing, you need to release the
function for detecting the remaining ink level.
To release this function, press and hold the RESUME/CANCEL
button for at least 5 seconds, and then release it.
*
Releasing the function for detecting the remaining ink level
is memorised. Please be advised that Canon shall not be
liable for any malfunction or trouble which may be caused by
continuation of printing or refilling of ink.
See "Replacing Ink Tanks" on page 41.
WNote
If multiple ink lamps are flashing, check how fast
they flash.
Fast flashing (at about one second interval)
indicates the ink is empty. Slow flashing (at about
three second interval) indicates ink is low. For
details on different flashing speeds, see "Getting
the Ink Level Information" on page 35.
Hardware Error Ink tank errors have occurred Replace the ink tank.
Printer error An error requiring servicing Disconnect the cable between the printer and the camera, turn
might have occurred (Printer off the printer, and unplug the power cord of the printer from
POWER lamp flashes blue and the power supply. After a wh i1e, plug the power cord of the
ALARM lamp flashes orange printer back in, turn on the printer, and then reconnect the
alternately) camera to the printer.
If the same error occurs, contact the Customer Care Center.
~Note
•
This section describes errors that are indicated on Canon-brand PictBridge-
compatible cameras. The error messages and operations may vary
depending on the camera you are using.
For errors on non-Canon PictBridge-compatible cameras, check the status of
ALARM lamp and take the appropriate action to clear the error. For details,
see "Handling Error Messages" on page 76 .
• For the errors indicated on the camera and their solution, also refer to the
user's manual of the camera. For other troubles on the digital camera,
contact the manufacturer.
86
Troubleshooting
Camera Error Message Possible Cause
I
Try This
Ink Error Printer detected ink out If you want to continue printing, replace the ink tank and close
condition the Top Cover.
Select Stop in the display on your camera to stop printing if you
do not have a new ink tank. Be sure to replace the empty ink
tank before resuming printing.
You can continue printing under the ink out condition, but this
may cause the printing trouble such as the mixing of inks, or a
printer malfunction.
If you want to continue printing, you need to release the
function for detecting the remaining ink level.
To release this function, press and hold the RESUME/CANCEL
button for at least 5 seconds, and then release it.
*
Releasing the function for detecting the remaining ink level
is memorised. Please be advised that Canon shall not be
liable for any malfunction or trouble which may be caused by
continuation of printing or refilling of ink.
See "Replacing Ink Tanks" on page 41.
WNote
If multiple ink lamps are flashing, check how fast
they flash.
Fast flashing (at about one second interval)
indicates the ink is empty. Slow flashing (at about
three second interval) indicates ink is low. For
details on different flashing speeds, see "Getting
the Ink Level Information" on page 35.
Hardware Error Ink tank errors have occurred Replace the ink tank.
Printer error An error requiring servicing Disconnect the cable between the printer and the camera, turn
might have occurred (Printer off the printer, and unplug the power cord of the printer from
POWER lamp flashes blue and the power supply. After a wh i1e, plug the power cord of the
ALARM lamp flashes orange printer back in, turn on the printer, and then reconnect the
alternately) camera to the printer.
If the same error occurs, contact the Customer Care Center.
~Note
•
This section describes errors that are indicated on Canon-brand PictBridge-
compatible cameras. The error messages and operations may vary
depending on the camera you are using.
For errors on non-Canon PictBridge-compatible cameras, check the status of
ALARM lamp and take the appropriate action to clear the error. For details,
see "Handling Error Messages" on page 76 .
• For the errors indicated on the camera and their solution, also refer to the
user's manual of the camera. For other troubles on the digital camera,
contact the manufacturer.
86