Troubleshooting - Asus GigaX 1124 Quick Installation Manual

Troubleshooting

This troubleshooting guide provides answers to some common problems
that you may encounter while installing and/or using the switch. These
problems require some simple troubleshooting that you can perform by
yourself. Contact ASUS Technical Support if you encounter problems that
are not mentioned in this section.
Problem
The POWER LED does not
light up.
The STATUS/SPEED LED
does not light up even after
an Ethernet cable is
connected.
10
Action
Check if the power cable is properly
connected to the switch, and to an
electrical outlet with the correct
voltage output. See the power
specifications on page 3.
• Check if the Ethernet cable is
properly connected to the switch
and to the network device.
• Make sure that the switch and
your network device are turned
on.
• Check if the Ethernet cable is
sufficient for your network speed.
Make sure you are using at least
Category 5 cables for 100/1000
Mbps. If the network speed is 10
Mbps, you may use Category 3
cables.
ASUS GigaX 1124