Paper Jams - Brother HL-L9200CDWT User Manual

Troubleshooting

Paper jams

Always remove the remaining paper from the paper tray and straighten the stack when you are adding new
paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and
prevents paper jams.
Paper is jammed in the multi-purpose tray
If the Touchscreen displays Jam MP Tray, follow these steps:
a
Remove the paper from the MP tray.
b
Remove any jammed paper from in and around the MP tray.
c
Fan the paper stack, and then put it back in the MP tray.
d
When loading paper in the MP tray, make sure that the paper stays under the maximum paper height
guides on both sides of the tray.
e
Press Retry to resume printing.
Paper is jammed in Paper Tray 1 or Tray 2
If the Touchscreen displays Jam Tray, Jam Tray1 or Jam Tray2, follow these steps:
a
Pull the paper tray completely out of the machine.
For Jam Tray or Jam Tray1:
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