Abnormal Noise - Dell 2130cn User Manual

Check the crease. Is the crease within 30 mm of the four edges of the
2a
envelope?
Execute the Paper Wrinkle Check Mode.
1. Launch the Tool Box, and click Paper Wrinkle Check Mode on
2b the Diagnosis tab.
2. Click the Start button.
Is the paper wrinkled?
3a Does the envelope have a flap on the long edge?
Load the envelope long edge feed in the standard 250-sheet tray with
the flap open.
3b
Is the problem recovered?
Replace the fuser if you have a spare. See the fuser replacement guide,
Replacing the Fuser.
3c
Is the problem recovered?
Load the envelope in the standard 250-sheet tray with the flap open
and face down.
4a
Is the problem recovered?
Use a different size envelope.
4b
Is the problem recovered?
Abnormal Noise
NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool.
For information on how to use the operator panel and Dell Configuration Web Tool, see
Configuration Web
Action
Locate the cause of the problem by removing the toner cartridges, fuser, and PHD unit.
1. Remove the toner cartridges, fuser, and PHD unit. See
Device (PHD) Unit"
1 2. Launch the Tool Box, and click Machine Check on the Diagnosis tab.
3. Select Main Motor Operation Check from the drop-down list box, and click the Start button.
4. Click the Play of Sound button to check the motor sound.
Does the noise generated from the printer match with the noise from the Play of Sound button?
1. On the Machine Check page, select Fuser Motor Operation Check from the drop-down list box, and click the Start
button.
2. Click the Play of Sound button to check the motor sound.
2
Does the noise generated from the printer match with the noise from the Play of Sound button?
1. On the Machine Check page, select Dispense Motor Check (Yellow), Dispense Motor Check (Magenta), Dispense
Motor Check (Cyan), or Dispense Motor Check (Black) from the drop-down list box, and click the Start button.
2. Click the Play of Sound button to check the motor sound.
3. Repeat steps 1 and 2 to perform Dispense Motor Check for the rest of the toner cartridges.
3
NOTE: You can perform Dispense Motor Check for CMYK in any order you desire.
NOTE: Do not check the operation of the dispense motor repeatedly.
Does the noise generated from the printer match with the noise from the Play of Sound button?
1. Reinstall the fuser.
2. Perform action 3 again.
4
Does the noise generated from the printer match with the noise from the Play of Sound button?
1. Reinstall the PHD unit.
2. Perform action 3 again.
5
Does the noise generated from the printer match with the noise from the Play of Sound button?
1. Reinstall the toner cartridges.
2. Perform action 3 again.
6
Does the noise generated from the printer match with the noise from the Play of Sound button?
Downloaded from ManualsPrinter.com Manuals
Tool".
and the fuser replacement guide, Replacing the Fuser.
This type of crease is considered
normal. Your printer is not at fault.
Contact Dell.
The envelope is C5. Go to action 4a.
The task is complete.
The task is complete.
The task is complete.
The task is complete.
"Understanding the Printer Menus"
"Removing the Used Toner Cartridge",
or COM10), go to action 3a.
If the envelope is shorter than 220 mm
(Monarch or DL), go to action 3b.
Go to action 3c.
The envelope is COM-10. Go to 4b.
Go to action 4b.
Contact Dell.
Go to 4b.
Contact Dell.
and "Dell Printer
Yes
"Replacing the Print Head
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Dell.
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Dell.
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Dell.
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Dell.
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Dell.
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Dell.
No
Go to
action 2.
Go to
action 3.
Go to
action 4.
Go to
action 5.
Go to
action 6.
Contact
Dell.