Cannot Send Faxes To A Specific Recipient; Cannot Send Faxes At A Specified Time; Cannot Receive Faxes - Epson XP-830 Series User Manual

User's Guide
Related Information
"Setting the Fax Header" on page 105
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"Cannot Send or Receive Faxes" on page 187
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Cannot Send Faxes to a Specific Recipient

Check the following if you cannot send faxes to a specific recipient due to an error.
❏ If the recipient's device does not pick up your call within 50 seconds after the printer has finished dialing, the
call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If
it takes more than 50 seconds, add pauses after the fax number to send the fax. Press
hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.
❏ If you have selected the recipient from the contacts list, check that the registered information is correct. If the
information is correct, select the recipient from the contacts list, press Options and change the Fax Speed to
Slow(9,600bps).
Related Information
"Sending Faxes Dialing from the External Phone Device" on page 110
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"Registering Recipients of Faxes to a Contact List" on page 107
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"Cannot Send or Receive Faxes" on page 187
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Cannot Send Faxes at a Specified Time

Set the date and the time correctly on the control panel.
Related Information
"Menu Options for Basic Setup" on page 145
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"Sending Faxes at a Specified Time" on page 110
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Cannot Receive Faxes

❏ If you have set to save received documents in the inbox, check the inbox and delete documents that you have
already read or printed. The inbox can only save up to 100 documents. If 100 documents have already been
saved, the printer does not answer a fax call even if the fax memory is not full.
❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact your
service provider.
❏ If you have not connected a telephone to the printer, enable the Auto Answer setting on the control panel.
Related Information
"Saving Received Faxes in the Inbox" on page 115
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"Setting Receiving Mode" on page 106
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"Cannot Send or Receive Faxes" on page 187
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Solving Problems
189
to enter a pause. A