HP P2000 G3 MSA Reference Manual page 42

274
Warning The indicated PHY has been disabled, either automatically or by a user. Drive PHYs are automatically
disabled for empty disk slots or if a problem is detected. The following reasons indicate a likely hardware
fault:
• Disabled because of error count interrupts
• Disabled because of excessive PHY change counts
• PHY is ready but did not pass COMINIT
Recommended actions
• If none of the reasons listed above, no action is required.
• If any of the reasons listed under above is indicated and the event occurs shortly after the storage
system is powered up, do the following:
• Shut down the controllers. Then turn off the power for the indicated enclosure. For enclosures without
a power switch, disconnect AC power cord from the rack power source. Wait a few seconds, and
turn it back on. For enclosures without a power switch, connect the AC power cord to the rack
power source.
• If the problem recurs and the event message identifies a disk slot, replace the disk in that slot.
• If the problem recurs and the event message identifies a module, do the following:
• If the indicated PHY type is Egress, replace the cable in the module's egress port.
• If the indicated PHY type is Ingress, replace the cable in the module's ingress port.
• For other indicated PHY types or if replacing the cable does not fix the problem, replace the
indicated module.
• If the problem persists, check for other events that may indicate faulty hardware, such as an event
indicating an over-temperature condition or power supply fault, and follow the recommended
actions for those events.
• If the problem still persists, the fault may be in the enclosure midplane. Replace the
chassis-and-midplane FRU.
• If any of the reasons listed above is indicated and this event is logged shortly after a failover,
user-initiated rescan, or restart, do the following:
• If the event message identifies a disk slot, reseat the disk in that slot.
• If the problem persists after reseating the disk, replace the disk.
• If the event message identifies a module, do the following:
• If the indicated PHY type is Egress, replace the cable in the module's egress port.
• If the indicated PHY type is Ingress, replace the cable in the module's ingress port.
• For other indicated PHY types or if replacing the cable does not fix the problem, replace the
indicated module.
• If the problem persists, check for other events that may indicate faulty hardware, such as an event
indicating an over-temperature condition or power supply fault, and follow the recommended
actions for those events.
• If the problem still persists, the fault may be in the enclosure midplane. Replace the
chassis-and-midplane FRU.
275
Info. The indicated PHY has been enabled.
Recommended actions
• No action is required.
42 Event descriptions