Um8000 Unified Messaging - NEC UNIVERGE SV8100 Service Information Bulletin

UM8000 Unified Messaging
The UM8000‐Mail solution is an enhanced, in‐skin unified messaging system that delivers abundant message
storage, scalable port capacity and all the features you've come to expect from NEC, a leader in voice
messaging products. UM8000‐Mail offers a reliable system with a smaller footprint and lower operating cost
than other systems.
The UM8000‐Mail system can store over 500 hours of messages and is scalable from 2 to 16 ports and provides
support for up to 1000 mailboxes. It offers up to 4 optional fax ports. Because the UM8000‐Mail line card
installs inside the SV8100 chassis, it uses less space and power than other stand‐alone messaging systems. If
the system experiences a power failure, the UM8000‐Mail uses the same battery backup as the SV8100 system,
adding another measure of reliability to the system.
With feature‐rich Unified Messaging, all voice, fax and e‐mail messages are directed into one inbox. This
enables users to keep track of all their messages more easily. Employees can easily prioritize their messages
and streamline their workloads. With Unified Messaging users can:
• Set up their mailboxes to meet their personal needs
• Play and record messages using their multimedia PCs
• Send and receive secure faxes. Inbound and outbound documents are password‐protected and stored
electronically until previewed and printed from a networked PC.
Users can control and configure their personal mailbox settings using the Mailbox Manager's graphical user
interface (GUI). Greetings, security codes, notifications, groups, conversation preferences and more can all be
modified through the Mailbox Manager. In addition, the user can handle messages via this interface. They can
listen to, delete and archive messages. They can also choose to download selected messages to their PC in
WAV file format.
Key Features:
• Speed Keys
• Subscriber Controlled Groups
• Variable‐Length Security Codes/Passwords
• Live Record, Message Cancel and Redirect
• Caller Interviewing
• Soft‐Key Functionality and Trunk Mapping
• Remote Maintenance
• Date and Time Stamp
• Transfer to Attendant
• Urgent Message Count
• User‐Changeable Voice Prompts & Single‐Digit
Dialling
• Fax Detect, Routing and Notification
• Subscriber Self‐Enrolment
• Reports
• Out‐Dial Notification to Pager
Document No. SIB 244
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
• Future, Urgent and Return Receipt Delivery
• Port Independence
• Cascade Notification
• Menu Options
• Cut‐Through Paging and Message Editing
• Multilingual Capability and Multiple
Personalized Greetings
• Extension Remapping
• Message Rewind, Pause and Fast Forward
• Alphanumeric Directory
• Supervised/Unsupervised Transfers
• Message Waiting Notification
• Guest Mailboxes and Call Screening
• Volume and Speed Control
• Holiday Schedules
• Call Accept or Reject
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1 July 2008