Troubleshooting The Et1 Enterprise Tablet; Table 8-1 Troubleshooting The Et1 Enterprise Tablet - Motorola ET1 User Manual

ET1 Enterprise Tablet User Guide

8.4.1 Troubleshooting the ET1 Enterprise Tablet

Table 8-1 Troubleshooting the ET1 Enterprise Tablet

Problem
When the user presses
the Power button, the
ET1 does not turn on.
When the user presses
the Power button the
ET1 does not turn on
but the Decode LED
blinks yellow.
Battery did not charge.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
ET1 turns off.
8-6
Cause Solution
Battery is Re-charge or replace the battery.
completely
discharged.
Battery not
Install the battery properly. See Installing the Battery on page 1-5.
installed
properly.
Power button not Press the Power button until the Battery Charge LED flashes three
held down long times.
enough.
ET1 not Perform a hard reset. See Resetting the ET1 on page 2-16.
responding.
Battery charge Re-charge or replace the battery.
level is very low.
Battery failed. Replace battery. If the ET1 still does not operate, perform a
hardware reset. Simultaneously press the Power, Left Scan/Action
and Right Scan/Action buttons.
ET1 was Insert ET1 in cradle. The 4620 mAh battery fully charges in less
removed from than six hours.
cradle while
battery was
charging.
Extreme battery Battery does not charge if ambient temperature is below 0°C (32°F)
temperature. or above 40°C (104°F).
ET1 removed Replace the ET1 in the cradle, or reattach the communication cable
from cradle or and re-transmit.
disconnected
from host
computer during
communication.
Incorrect cable See the system administrator.
configuration.
Volume setting Adjust the volume.
is low or turned
off.
ET1 is inactive. The display turns off after a period of inactivity. Set this period to
15 seconds, 30 seconds, 1, 2, 10, or 30 minutes.
Battery is Recharge or replace the battery.
depleted.
MN000022A01 - May 2013