Image Buffer/Image Transfer - Panasonic BB-HCS301A Troubleshooting Manual

Network camera server
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Troubleshooting

Image Buffer/Image Transfer

Problem
This product
does not
transfer the
image by E-mail
or FTP.
This product
does not
transfer the
image to a cell
phone.
The image is
slowed down on
the Buffered
Image page. Or
this product
transfers the old
image.
18
• Errors have occurred on the way to the E-mail or FTP server.
See the Protocol column on the Status page (see page 133
of the Operating Instructions on the Setup CD-ROM), and
check if the error is displayed.
• The default gateway and DNS server addresses are not
assigned correctly.
Assign them correctly (see page 37 or page 41 of the
Operating Instructions on the Setup CD-ROM).
• Login ID and password for E-mail or FTP are invalid.
Make sure that you enter your correct login ID and password.
• The image quality is not set to [Mobile Phone] on the Image
Buffer/Transfer page.
Set the resolution to [160 × 120] and the image quality to
[Mobile Phone]. Some cell phones do not support 320 × 240
resolution.
• The transfer interval is too short.
Set the transfer interval longer than the current setting (see
page 84, page 93 or page 105 of the Operating Instructions
on the Setup CD-ROM).
Cause and Remedy

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