Recording Messages By System Administrator; Service Mode - Panasonic KX-TVM50 Feature Manual

2.4.5 Recording Messages by System Administrator

Description
Allows the System Administrator to record the following prompts:
a.
Group names (can be recorded when creating Extension Groups, System Group Distribution Lists, etc.)
b.
Names of callers (System Caller Name Announcement)
c.
System Guidance
d.
Custom Service Menu
e.
Company Name
f.
Company Greetings
g.
Language Selection Menu
h.
On Hold Announcement Menu
These prompts can be recorded using KX-TVM Maintenance Console, and can also be recorded by the
Message Manager using a telephone.
There are 2 ways to add or change prompts: by recording them through a telephone, or by importing as WAV
files. When recording using a telephone, the extension number of the telephone to be used for recording must
first be specified, then the System Administrator can start and stop recording using the PC.
Programming Manual References
2.5.2 Extension Group
2.5.3 System Caller Name Announcement
1.9.3 Utility—System Prompts Customisation
2.5.1 Mailbox Group
Manager's Manual References
3.6 Recording Messages

2.4.6 Service Mode

Description
Allows the System Administrator or the System Manager to change the call handling method that is
programmed for each Service Group 1-8.
Once the Service Mode has been changed, it is retained unless the System Manager or System Administrator
changes it again, even after the power is turned off.
There are 6 Service Modes available:
Automatic: The current Call Service used by the Service Group is determined by the settings made for the
current time mode (day, night, lunch, break).
Manual Day: The Call Service programmed for day mode is used, regardless of the current time mode.
Manual Night: The Call Service programmed for night mode is used, regardless of the current time mode.
Manual Lunch: The Call Service programmed for lunch mode is used, regardless of the current time mode.
Manual Break: The Call Service programmed for break mode is used, regardless of the current time mode.
PBX Control: The current Call Service used by the Service Group is determined by the settings made for the
current time mode (day, night, lunch, break). The VPS will change time modes according to when the PBX
changes time modes (APT/DPT Integration only).
Programming Manual References
"Service Mode" in 2.3.1 Service Group
Document Version 2.1 2008/04
2.4.6 Service Mode
Feature Manual 53