Troubleshooting Managed System Using Idrac7; Using Diagnostic Console; Scheduling Remote Automated Diagnostics - Dell iDRAC7 User Manual

Troubleshooting Managed System Using iDRAC7

You can diagnose and troubleshoot a remote managed system using:
• Diagnostic console
• Post code
• Boot and crash capture videos
• Last system crash screen
• System event logs
• Lifecycle logs
• Front panel status
• Trouble indicators
• System health
Related Links

Using Diagnostic Console

Scheduling Remote Automated Diagnostics

Viewing Post Codes
Viewing Boot and Crash Capture Videos
Viewing Logs
Viewing Last System Crash Screen
Viewing Front Panel Status
Hardware Trouble Indicators
Viewing System Health
Generating Tech Support Report
Using Diagnostic Console
iDRAC7 provides a standard set of network diagnostic tools that are similar to the tools included with Microsoft
Windows or Linux-based systems. Using iDRAC7 Web interface, you can access the network debugging tools.
To access Diagnostics Console:
1. In the iDRAC7 Web interface, go to Overview → Server → Troubleshooting → Diagnostics.
2. In the Command text box, enter a command and click Submit. For information about the commands, see the
Online Help .
The results are displayed on the same page.
Scheduling Remote Automated Diagnostics
You can remotely invoke automated offline diagnostics on a server as a one-time event and return the results. If the
diagnostics require a reboot, you can reboot immediately or stage it for a subsequent reboot or maintenance cycle
(similar to updates). When diagnostics are run, the results are collected and stored in the internal iDRAC storage. You
can then export the results to an NFS or CIFS network share using the diagnostics export racadm command.
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