Panasonic KX-TDA30 Installation Manual page 417

Error Code Error Message
230* Card
disconnected
234 DPLL clock failure •
251 MSG DSP failure •
305* Data Link failure
307 LAN No Carrier
308 IP-GW LAN Loop
back Error
309 IP-GW Core Data
Link Error
310* Port Link Failure
PROBABLE CAUSE
• Optional service card
not installed properly
• Optional service card
malfunction
• Main Board
malfunction
Optional service card
malfunction: DLC, BRI,
IP-GW
• Main Board (MPR)
malfunction
Optional service card
malfunction: MSG
• Data link between the
CS and Hybrid IP-PBX
failed
• Data link between the
network and BRI/IP-
GW card failed
• IP-GW card not
connected to the LAN
• Detection of IP-GW
LAN Loop back Test
error
• Detection of IP-GW
Core data Link error
• Voice Processing
System malfunction
• Ports defective on
optional service card:
DLC
8.1 Troubleshooting — KX-TDA30
SOLUTION
• See if the corresponding optional
service card is installed properly
• Pull out and re-insert the
corresponding optional service card
• Press the Reset Button
• Replace the corresponding optional
service card
• Replace the Main Board (be sure to
turn off the Hybrid IP-PBX when
replacing)
• See if the corresponding optional
service card is installed properly
• Pull out and re-insert the
corresponding optional service card
• Press the Reset Button
• Replace the corresponding optional
service card
• Replace the Main Board (be sure to
turn off the Hybrid IP-PBX when
replacing)
• See if the corresponding optional
service card is installed properly
• Replace the corresponding optional
service card
• Check the connection between the CS
and Hybrid IP-PBX
• Check the connection between the
network and BRI/IP-GW card
• Check the connection between the
LAN and IP-GW card
• Replace the corresponding optional
service card
• Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
• Press the Reset Button
• Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
• Check the Voice Processing System
• See if the corresponding optional
service card is installed properly
• Replace the corresponding optional
service card
Installation Manual 417