Sending Feedback - Motorola PTP 300 Series User Manual

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3. Ask your Motorola products supplier to help.

4. Gather information from aﬀected units such as:

a. the IP addresses and MAC addresses

b. the software releases

c. the conﬁguration of software features

d. any available diagnostic downloads

5. Escalate the problem to Motorola Technical Support as follows. You may either:

a. Send e-mail to

b. Call our 24x7 Technical Support Center on +1 (0) 877 515 0400 (Worldwide) or +44 (0)

808 234 4640 (UK Customers).

For warranty assistance, contact your reseller or distributor for the process.

1.2.1 Sending Feedback

We welcome your feedback on the PTP 300 Series Bridge system documentation

support.ptp@motorola.com.

This includes feedback on the structure, content, accuracy, or completeness of our documents, and

any other comments you have.

About This User Guide

support.ptp@motorola.com

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