Service Status Indicators - GE ApexPro Service Manual

Troubleshooting
Symptom
Inability to access SNMP
while server is running
Inability to read
temperature via SNMP
System overheating
Inability to use CDROM
drive
Inability to display fan
speed, temperature and
voltage information

Service status indicators

6-8
Possible reason
SNMP card failure
Incorrectly connected SNMP
cable
Misconfigured IP address
Temperature sensor failure
Dust or debris in fans or filters
System fan failure
Failure of CDROM drive
Loose or disconnected CDROM
drive cable
Failure of SNMP communication
WARNING
EQUIPMENT FAILURE — Do not ignore indicated system
failures.
The ATS can fail if conditions causing system alarms are not
rectified quickly.
The ATS is equipped with system status indicators that activate whenever specific
system-critical conditions are met. Status indicator system failure alarms call
attention to critical system conditions which require immediate attention.
ATS status indicators include:
ApexPro™ Telemetry
Solution/course of action
Replace SNMP card
Verify and/or re-install cable
Reconfigure IP address
Use the ATS ping functionality to
Verify the IP address settings (if
required) on page 5-5.
Replace temperature sensor
or
View hardware environmental
parameter data via BIOS
settings on page 6-11
Clean system
Replace fans
Replace CD drive
Reconnect drive cable
1. Reboot the system and
wait for 5 minutes after the
3 beeps have sounded.
2. Try to read the hardware
diagnostic information
again. If the information is
not displayed, the problem
may lie in the SNMP card.
or
View hardware environmental
parameter data via BIOS
settings on page 6-11.
FRU procedure
See SNMP boards on page 7-11.
N/A
N/A
See Temperature sensor on page 7-
32.
See Fan filter on page 7-5.
See Drive filter on page 7-6.
See Chassis fan on page 7-24.
See CD ROM drive on page 7-22.
N/A
N/A
2001989-203C