Siemens SIMEAS Q80 Operating Instruction page 140

E-64 SIMEAS Q80 7KG8080
12.5 Error description
To help locate defects when sending a unit back for repairs, please enclose a description of the error(s) encountered
and, if applicable, a graph of expected versus incorrectly returned signal courses, as well as the following information
for our Customer Service:
· The device's serial number
· The file SIMEAS Q80.log from the SIMEAS Q80 folder under ..\output\service\...
· The files dev00x.umi (in the SIMEAS Q80 folder)
· e-mail to the Customer Support: ?-Menu Þ Info on SIMEAS Q80.
12.6 Resetting the device
If you are unable to set up a connection with the measurement device even though the device is activated and no
other user is connected with it (and the correct TCP/IP or modem settings were also verified), the device can be reset
and restarted using the menu item Extras \ Measurement device \ Reboot on the start page. This action will stop
any running measurement or active data transfer! Afterwards you must re-connect to the device. Since this function
ends any processes running on the device, it can only be used on the conditions described above!
Power Quality Recorder SIMEAS Q80 7KG8080, Operating instruction
E50417-B1074-C419-A2, Release 09.02.2011