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Restore Data
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The DK System Program File list is displayed (see
not display, the DKAdmin/DKBackup PC and the Strata DK are not communicating. See
Appendix A – Connecting to Strata DK
Strata DK PIOU, RSSU, RSIS, RSIU, or PIOUS TTY port, or IMDU or RMDS modems.
Important!
Restore Data
Prior to restoring data
1. Select a customer using the Select Customer option in the File Menu.
This should be the customer database which has been created or previously backed up
using DKAdmin/DKBackup. This customer database must be the same DK Release
(e.g., 1, 2, 3, or 4.X) and processor type to which you are restoring data.
Although DK16e is considered Release 1, it contains the Release 3 features of RCTUA3
with the exception of Distributed Hunt.
Release 3 data can be restored to Release 3.X data and vice versa.
Note
2. Establish communications between the DKAdmin/DKBackup PC and the Strata DK using
the Dial DK option or by making a direct connection (see
Strata
DK).
3. After connecting to the Strata DK, select the Administration Menu/Backup Menu and run
the Check Processor Type option to verify that the customer file format is the same as the
installed Strata DK processor.
Important!
If the Problem: Unable to Establish Communications screen displays, follow the steps on
the screen and/or see
To restore (upload) a customer's database
1. After checking the processor type, select the Administration Menu/Backup Menu and type
b. The DK Code dialog displays.
2. Enter the four-digit DK Code (if prompted to do so).
Important!
For security, this code does not display on screen as you type it. The default code is 0000.
This is the "1st level password" which is set in the Strata DK system Program 00 (see the
record sheet for Program 00 in the Strata DK Programming Manual).
102
If the PC screen does not display prompts such as Turning on LED 10,
Program 77-1, XXX:LOGGING IN, etc., the PC and Strata DK are not
communicating. When operating properly, DKAdmin/DKBackup logs off and on
in between each program file it restores. If a communication failure exists, see
Appendix A – Connecting to Strata
PC and Strata DK is broken during Backup or Restore operations, it may be
necessary to go in and out of the Program mode from the programming telephone
(Station 205); or turn the Strata DK power off and on to resume communications.
Make sure the processor type, ROM/Flash release number is the same as the
customer database you are restoring.
Appendix A – Connecting to Strata DK
You must enter the code that is programmed on the installed processor.
Step 3
on
Page
for procedures to connect the PC COM port to the
DK. If the communication path between the
Appendix A – Connecting to
to correct the problem.
101). If this screen does
DKAdmin/DKBackup
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