System Speed Dial Numbers .......................................................................................................... 68
Station Speed Dial Numbers........................................................................................................... 69
ACD Administration ............................................................................................................................. 70
ACD Programs ............................................................................................................................... 70
ACD Agent Programs..................................................................................................................... 72
Security Maintenance Section.............................................................................................................. 77
DNIS Administration ............................................................................................................................ 89
Call Forward Assignments.................................................................................................................... 93
ISDN Programs (R4 Only).................................................................................................................... 97
Backup/Restore Data............................................................................................................................. 98
View/Print Data..................................................................................................................................... 98
Check Processor Type......................................................................................................................... 100
Backup Data ........................................................................................................................................ 100
Restore Data ........................................................................................................................................ 102
Upgrade ............................................................................................................................................... 107
View/Print Data................................................................................................................................... 115
System Installation .............................................................................................................................. 117
Printer Type Selection .................................................................................................................. 119
User Password Level Setup .......................................................................................................... 121
Communications Setup................................................................................................................. 124
System Utilities ................................................................................................................................... 125
ReIndex Files................................................................................................................................ 125
Hardware Requirements...................................................................................................................... 127
PIOU/PIOUS/RSSU/RSIU Setup ....................................................................................................... 128
Contents
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