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ColorPASS error messages and condition
T
3:
ABLE
Symptom
One beep
One beep, followed by
three beeps, followed by
three beeps, followed by
one beep
ColorPASS does not start
and the Control Panel
is black.
Activity light status:
Off.
If the Activity light
N
:
OTE
is solid orange while the
Control Panel is black, the
ColorPASS is in Sleep
Mode.
T
ROUBLESHOOTING
Possible cause
Beep codes during Startup
No error. The ColorPASS is starting up
normally.
Missing, unmatched, incorrect,
or faulty DIMMs
Possibly one of the following:
• The ColorPASS is powered off
• Power cable is not plugged into
the power connector on the ColorPASS
back panel, or into the wall power outlet
• The back panel power switch is in the
OFF position
• UIB cable is not connected to
the motherboard, the user
interface board, or both
• Faulty power cable
• Faulty power supply (power supply
may not be supplying power to
the motherboard)
• The CMOS jumper is not in the
default position
• Faulty motherboard (motherboard
power plane may not be supplying
power to components)
Suggested action
None
Check for missing, unmatched, incorrect or faulty DIMMs and
reseat the DIMMs to remove any oxidation on the connector
(see
page
76).
Startup
1. Recheck all cables and connections.
2. Make sure the back panel power switch is in the ON position
(see
page
41).
3. Listen for the power supply fan and feel for air at the back
of the unit where the power supply is located.
If air is not coming from the power supply fan, isolate a
possible faulty power cable as follows:
• Power on using a different power cable.
• Install a new or "known good" power supply.
4. Check the back panel fan vent and feel for air coming out of
the back of the system.
If air is coming out of the power supply fan vent but is not
coming out of the back panel fan vent, the motherboard
may be faulty. You may need to replace the motherboard
(see
page
60).
5. Review the jumper section on
jumper is in the default position, then clear the CMOS
(see
page
83).
122
page 83
and ensure that the
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