Troubleshooting - Toshiba U202-BK User Manual

Troubleshooting

If you experience any of the following problems while using the
gigabeat
requesting service.
Problem
®
The gigabeat will
not turn on.
Buttons do not
work.
The battery quickly
runs low after
being charged.
®
The gigabeat will
not play music.
There is no sound. The earbuds are
®
, check the following table for the possible cause before
Cause
There is
insufficient
power remaining
in the built-in
battery.
®
The gigabeat
in HOLD mode.
®
The gigabeat
connected to a
computer.
The built-in
battery has
failed.
There are no
music files on the
®
gigabeat .
not connected
properly.
The volume is set
to the minimum.
If you have problems
Troubleshooting
Solution
Connect to the
computer using
the USB cable
and charge the
built-in battery.
is Reset the HOLD
switch to cancel
HOLD mode.
is You cannot use
®
the gigabeat
controls while it
is connected to a
computer.
Contact Toshiba
Customer
Service.
Transfer some
music files to the
®
gigabeat using
Windows
®
Media Player
11 or 10.
Check the
connection
between the
earbuds and
®
.
gigabeat
Adjust the
volume.
123
Reference
See "Charging the
Built-in
Battery/Connecting
to a computer" on
page 22
See "Turning the
gigabeat® On and
Off" on page 20
See "Disconnecting
the gigabeat® from
the computer" on
page 24
See "Built-in
battery" on page 16
See "Transferring
audio files on your
computer to the
gigabeat®" on
page 29
See "Selecting
tracks by artist" on
page 37 or
"Selecting tracks by
album" on page 41
See "Adjusting the
volume" on page 43