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Troubleshooting
Please check the following if the mouse is not recognised after installation or does not respond to inputs:
Check whether the rechargeable batteries have been correctly inserted with the right
arrangement (correct polarisation).
Check whether the receiver is properly connected to the computer (see page 8 onwards –
Connecting the wireless mouse to the computer).
Try another USB port.
Check the charge of the rechargeable batteries.
Change the position of the receiver to improve the reception conditions. The distance between
the receiver and mouse should not be more than one metre when aligned.
Check whether you have resynchronized after changing the rechargeable batteries.
Please ensure that the radio receiver is not positioned on a metal surface.
You should use an underlay (e.g. mouse pad) if you use the mouse on a glass or glossy
surface.
English - 17
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