Troubleshooting Guide - Panasonic DMR-ES36V Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart
do not solve the problem, refer to "Product information" on page 67 if you reside in Canada. In other areas, consult your dealer.
The following do not indicate a problem with the unit:
≥Regular disc rotating sound.
≥Poor reception due to atmospheric condition.
≥Image disturbance during search.
≥Periodic interruptions to reception due to satellite broadcasting breaks.
≥Operations do not work due to a poor-quality disc. (Try again using a Panasonic disc.)
≥The unit freezes due to the activation of one of its safety devices. (Press and hold [Í/I, POWER] on the main unit for 10 seconds.)
Power
No power
The unit switches to the
standby mode.
Displays
The display is dim.
"12:00A" is flashing on the
unit's display.
The recording time display,
the transfer (copying)
process display and the
displayed recording time of
MP3 are different from the
actual time.
Compared to the actual
recorded time, the elapsed
time displayed is less.
"U88" is displayed and the
disc cannot be ejected.
Operation
Cannot operate the TV.
Cannot operate the DVD.
Cannot operate the VHS.
The remote control doesn't
work.
The unit is on but cannot be
operated.
Cannot eject a disc.
Startup is slow
Takes time to read DVD-RAM ≥It may take time to read a disc if it is being used for the first time in this unit or it has not been used
≥Insert the AC power-supply cord securely into a known active AC outlet.
≥This is a power saving feature. Change "Off Timer" in the "Setup" menu, if you would prefer.
≥One of the unit's safety devices is activated. Press [Í/I, POWER] on the main unit to turn the unit
on.
≥Change "FL Display" in the Setup menu.
≥Set the clock.
≥Times shown may disagree with actual times.
≥In DVD-R, DVD-R DL, +R or +R DL the remaining capacity does not increase even if titles are
deleted.
≥Available recording space on a DVD-RW (DVD-Video format) or +RW increases when the last
recorded title is deleted. (The recording space may increase slightly when other titles are deleted.)
≥If you repeat recording or editing about 200 times or more, the remaining capacity of the DVD-R,
DVD-R DL, +R or +R DL is reduced and then recording or editing may be disabled. (For the second
layer on DVD-R DL and +R DL, this happens after about 60 times.)
≥The time during fast-forward and rewind, or the process during transfer (copy) may not be displayed
accurately.
≥The displayed recording/play time is converted from the number of frames at 29.97 frames (equal to
0.999 seconds) to one second. There will be a slight difference between the time displayed and the
actual elapsed time (e.g.,actual one-hour elapsed time may display as approximately 59 minutes
56 seconds). This does not affect the recording.
≥The unit is carrying out the recovery process. Do the following to eject the disc.
(1) Press [Í/I, POWER] on the main unit to switch to standby.
If the unit doesn't switch to standby, press and hold [Í/I, POWER] on the main unit for about 10
seconds. The unit is forcibly switched to standby.
(2) While the unit is off, press and hold [∫] and [CH, W] on the main unit at the same time for about
5 seconds. Remove the disc.
≥Change manufacturer code. Some TVs cannot be operated even if you change the code.
≥Press [TV/VIDEO] to change the input mode to "TV".
≥Press [DRIVE SELECT] to select DVD drive when operating DVD.
≥Press [DRIVE SELECT] to select VHS drive when operating VHS.
≥The remote control code is wrong. Change to the correct code.
≥The batteries are depleted. Replace them with new ones.
≥Point the remote control at the remote control sensor on the main unit.
≥Remove obstacles between the remote control and main unit.
≥Colored glass may obstruct the signal reception/transmission.
≥Don't place the signal sensor in direct sunlight or in areas that may be subject to sunlight exposure.
≥It may be necessary to set the code on the remote control again after changing the batteries.
≥It may be necessary to set the manufacturer code again after changing the batteries.
≥Some operations are prohibited by the disc.
≥The unit is warm ("U59" appears on the unit's display). Wait until "U59" disappears.
≥One of the unit's safety devices may have been activated.
Reset the unit as follows:
(1) Press [Í/I, POWER] on the main unit to switch to standby.
If the unit doesn't switch to standby, press and hold [Í/I, POWER] on the main unit for about 10
seconds. The unit is forcibly switched to standby.
Alternatively, disconnect the AC power-supply cord, wait for about 1 minute, then reconnect it.
(2) Press [Í/I, POWER] on the main unit to turn the unit on.
≥The unit is recording
≥The unit may have a problem. While the unit is off, hold down [∫] and [CH, W] on the main unit
simultaneously for about 5 seconds. Remove the disc and consult the dealer.
≥Make sure that "Quick Start" is set to "On".
Even if "Quick Start" is set to "On", startup is slow if the clock is not set, there was a power failure or
the AC plug has just been connected.
≥A few dozen seconds after turning on the unit, you can play a disc or start recording to discs other
than DVD-RAM.
for a long time.
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