Choosing Your Call Routing Plan - D-Link VoiceCenter DVX-2000MS User Manual

D-link voicecenter dvx-2000ms: user guide
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Section  - Installation

Choosing Your Call Routing Plan

Administrator gives you several options for setting up a call routing plan—in other words, how incoming calls are handled.
A call routing plan determines who gets calls as they come into the Microsoft
Response Point
phone system. Possible
®
call routing plans include:
Automated Receptionist Plan: An automated voice answers the calls and directs them appropriately.
Receptionist Plan: An employee in your office answers incoming calls and directs them appropriately.
D-Link DVX-000MS User Manual


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