D-Link VoiceCenter DVX-2000MS User Manual page 55

Section  - Installation
Removing VoIP Service
Remove VoIP service from Response Point by following these instructions.
To remove VoIP service
1. Click the Phone System button.
2. In the Tasks pane, under Voice Services, click Remove Voice Service.
3. If you have two or more voice services configured, you will be prompted to select which one to remove. If you are
prompted, click the VoIP service you want to remove, and click OK.
4. Confirm that you want to remove this service by clicking Yes in the message box.
Note: It's possible that active calls may remain connected after you remove VoIP service. It may take some VoIP
service providers up to five minutes to disable your service.
Configuring Direct-Dial Numbers
If you want your business to have multiple access points, request extra VoIP phone numbers from your service provider.
Generally, you can purchase these numbers individually or in packages. Configure direct-dial numbers by assigning
them to the Response Point user who should receive the incoming calls associated with these numbers. Calls to direct-
dial numbers go directly to the assigned user without going through the receptionist or Automated Receptionist.
For example, you might want to designate a phone number that you only give to people who are potential clients, which
can help you target new customers. In this case, you can refer these people directly to the Sales team by giving them
a direct-dial number that you have assigned to the Sales user.
Numbers that you don't specify as direct-dial numbers automatically go to your receptionist or Automated Receptionist,
depending on which call routing plan is configured in your office.
To configure a direct-dial number
1. Contact your VoIP service provider, and obtain VoIP phone numbers to configure as direct-dial numbers.
2. Open the Configure VoIP Service Wizard, and navigate to the Do you want to assign direct-dial numbers to
users page.
3. Click Add. The Direct-Dial Number dialog box opens.
4. In the Phone number box, type a VoIP number.
5. To assign this number to a user, click Yes - calls to this number go directly to the assigned user, choose a
user from the list, and click OK.
D-Link DVX-000MS User Manual