Solving Miscellaneous Printout Problems - Epson Stylus Color 1520 User Manual

Troubleshooting
Characters are incorrect or garbled.
Possible cause
Your printer is not the
Windows default printer.
Your printer is not selected
in the Macintosh Chooser.
Your printer is not selected
in your DOS applications.
Printing is stalled in
Spool Manager
(Windows 95/3.1) or in the
Windows NT print queue.
If you're using background
printing on a Macintosh,
spooled data may be
corrupted.
The interface cable is not
securely connected.
You're printing with DOS
and your software or
default-setting mode
settings are incorrect.
The printer's parallel
interface transfer rate
doesn't match your
computer's transfer rate.
Solving Miscellaneous Printout
Problems
If your printout results are not what you expected, try these
solutions.
Solution
Select your printer as the default Windows printer. See your
Windows documentation or online help for instructions.
Open the Chooser and select your printer. See the Quick Setup
booklet for instructions.
Select printer software for each DOS application you use, as
described in Chapter 5.
Delete the stalled print jobs in Spool Manager or the Windows NT
print queue following the instructions in Chapter 4. Then try
printing again.
Open the Extensions folder, EPSON folder, and Spool folder. Then
delete any queued files. Increase the memory requirements for
EPSON Monitor2 as described in Chapter 4.
Turn off your printer and computer. Then make sure the cable is
connected securely and meets the printer's specifications.
If you selected your font, pitch, character table, and line spacing
settings in your application software, make sure those settings are
correct. If you set them using your printer's default-setting mode
(along with the Network I/F setting), follow the instructions in
Chapter 5 to make sure those settings are correct.
Set the Parallel I/F transfer rate option to Normal using
default-setting mode. See Chapter 5 for instructions.
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