Documents Cannot Be Fed Into The Fax Machine; Password Security Documents Cannot Be Sent; The Receiving Party Image Quality Is Poor - Epson PriorityFax 3000 Owner's Manual

PriorityFax 3000 Manual
Sending
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5-2

Documents cannot be fed into the fax machine.

• You may be trying to feed the documents from the back of the
fax machine. Make sure you insert documents from the front
aide where the Face Down icon appears.

Password security documents cannot be sent.

• The password switch of the receiving fax machine is set to the
off position; the two passwords do not match; or the receiver's
fax machine does not have a password feature. In all cases, call
the receiving party to verify the problem.
You hear ringing but the other party's fax machine does not answer.
• Be sure you entered a fax number and not a telephone number.
• Be sure you entered the correct fax number. Enter it again.
• The other fax machine may be out of paper.

The receiving party image quality is poor.

If the receiving party reports poor image quality, first use the
convenience copying capability of the fax machine to copy the
document, If the image quality of the copy is good, the problem is
probably with the receiving party's machine.
If the image quality of the copy is poor, try the following steps:
Make another copy, but change the resolution setting as described
in Chapter 2. For detailed drawings-or photos, use the fine or
p h o t o m o d e s .
Clean the inside of the fax machine as described in Chapter 6 and
make another copy.
If neither of these methods improves the image quality, take the
fax machine to an authorized Epson Customer Care Center.
To find the location of the nearest Customer Care Center, call
l-800-922-8911.