Philips 4000 Series Manual page 8

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10
Problem
The appliance is not
charging.
When I use my vacuum
cleaner I sometimes feel
static electricity shocks.
The light on the vacuum
cleaner flashes red.
The light on the vacuum
cleaner flashes red and
green.
Possible cause
You have not installed the
roller brush in the nozzle
properly after cleaning.
You have not placed the
appliance on the charging
station properly or the
adapter is not inserted into
the wall socket properly.
Your vacuum cleaner builds
up static electricity. The lower
the air humidity, the more
static electricity the
appliance builds up.
You vacuumed up fine sand,
lime or a similar substance.
This also causes static
electricity.
The battery is empty.
The filter is clogged or full.
An object may be stuck
inside the nozzle or tube.
The adapter or battery may
be defective.
Solution
Follow the instructions in the cleaning
chapter of the user manual to slide the
roller brush into the nozzle properly and
secure it inside the nozzle by snapping
home the locking lever.
Make sure that you place the appliance
on the charging station properly and
that the adapter is inserted into the wall
socket properly.
If you have checked the above and the
appliance still does not charge, take it to
a Philips service center or contact the
Consumer Care Center via
www.philips.com/support.
Discharge the appliance by frequently
holding the tube against other metal
objects in the room (for example the
legs of a table or chair, etc.). You can
also raise the air humidity level in the
room.
Empty the dust container and clean the
filter according to the instructions in the
user manual.
Charge the battery by placing the
appliance on the charging station.
Clean the filter.
Check the nozzle and tube for blockages
and remove them
Please contact the Consumer Care
Center or take the appliance to an
authorized Philips service center.

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