Troubleshooting Printer Hardware - Canon PIXMA IP90v Quick Start Manual

Troubleshooting

Troubleshooting Printer Hardware

Problem Possible Cause
Printer Does Not Printer cable is too
Start or Printer long
Stops During
There may be
Print Jobs
problems in your
operating system
The infrared
communication
distance or the
Infrared Port angle
is incorrect
Cannot Print to Incorrect page size
End of Job selected
During infrared
communication,
infrared rays were
interrupted or
another infrared
communication unit
is operating nearby
74
Avoid using USB cables longer than 16.4 feet.
Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
Printer Setup Utility in Macintosh for the deletion. If you are using the OS other Printer Setup Utility Printer Setup Utility Printer Setup Utility
than Mac OS X v.10.3, use the Print Center
1. Open the Printer Properties Printer Properties dialog box. Printer Properties Printer Properties
See "Opening the Printer Properties Dialog Box from Your Application Program Opening the Printer Properties Dialog Box from Your Application Program"
Opening the Printer Properties Dialog Box from Your Application Program Opening the Printer Properties Dialog Box from Your Application Program
on page 29.
2. Click Maintenance Maintenance tab and then Start Status Monitor
Maintenance Maintenance
3. Click Display Print Queue Display Print Queue.
Display Print Queue Display Print Queue
4. Select Cancel All Documents Cancel All Documents in the Printer Cancel All Documents Cancel All Documents
When the confirmation messages is displayed, click Yes
The print job is deleted.
Note In Windows Me or Windows 98 In Windows Me or Windows 98
In Windows Me or Windows 98 In Windows Me or Windows 98
Click to select an undesired document and select Purge Print
Documents in the Printer Documents
Documents Documents
1. Select Applications Applications from the Go
Applications Applications
2. Double-click the Printer Setup Utility Printer Setup Utility icon in the Utilities Printer Setup Utility Printer Setup Utility
If you are using an OS other than Mac OS X v.10.3, double-click the Print Center
icon.
3. Double-click iP90 iP90 iP90 displayed under Name iP90
4. Click to select an undesired document and click
The print job is deleted.
Place the printer at a distance of 31.5 inch/80 cm from the computer. Ensure that
the Infrared Ports are at a proper angle and there are no obstacles between them.
Retry printing.
The allowable distance and angle for infrared communication depend on the
functions of the computer in addition to environmental conditions.
See "Printing Data through Infrared Communication Printing Data through Infrared Communication" on page 15.
Printing Data through Infrared Communication Printing Data through Infrared Communication
Ensure that the page size setting matches the size of the paper loaded in the
printer:
- Check the Paper Size Paper Size Paper Size Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
- Check the Page Setup Page Setup tab in the Printer Properties
Page Setup Page Setup
the Page Setup Page Setup Page Setup dialog box (for Macintosh) to ensure that it matches the size of Page Setup
the paper loaded.
If infrared communication between the infrared ports of the printer and computer
or PDA is interrupted by any obstacle for ten seconds or longer during printing, the
paper on which data is being printed is ejected and the printer is reset. Remove the
obstacle and retry printing.
If another infrared communication unit is operating nearby, printing can stop due
to interference. When printing a document through infrared communication, do not
operate other infrared communication units like a television remote control.
See "Printing Data through Infrared Communication Printing Data through Infrared Communication" on page 15. Printing Data through Infrared Communication Printing Data through Infrared Communication
Try This
Print Center for deletion. Print Center Print Center
Start Status Monitor.
Start Status Monitor Start Status Monitor
Printer Printer menu. Printer
Yes.
Yes Yes
Printer menu.
Printer Printer
Go menu.
Go Go
Utilities Utilities Utilities folder.
Name in the Printer List Name Name Printer List. Printer List Printer List
.
Printer Properties dialog box (for Windows) or
Printer Properties Printer Properties
Purge Print Purge Print Purge Print
Print Center Print Center Print Center