An Error Message Appears On The Screen - Canon PIXMA IP90v Quick Start Manual

Troubleshooting

An Error Message Appears on the Screen

Problem Possible Cause
Printer not ready
Error Writing/Output
to USBnnn or
MPUSBPRNnn
Paper is not loaded Load paper and press the RESUME/CANCEL
Faulty connection
Printer Port settings
and printer
interface do not
match
Printer driver is not
installed properly
The message
"Cannot write to the
XXX port" is
displayed
78
The POWER POWER POWER lamp will flash green when the printer is warming up or when a print POWER
job is being sent to the printer. It will glow a steady (non-flashing) green when it
is ready for use or when a print job is completed.
Ensure that the printer cable is securely connected to the computer.
Note Note Note Note If you are using a switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try printing
again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Select the destination port as follows:
• When connected to the computer with a USB cable
Confirm that the destination Printer Port is set to MPUSBPRNnn (Canon iP90
or USBnnn (Canon iP90 Canon iP90) (Where nn represents a number)
Canon iP90 Canon iP90
• When performing infrared communication
Open the Printer Properties dialog box directly from the Start menu.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu" Opening the Printer Properties Dialog Box Directly from the Start Menu
on page 29.
Ensure that the Infrared Port is selected as the destination port on the Ports
tab or Details Details Details tab. Details
· When using Windows XP or Windows 2000
The port [IR] is used as the infrared communication port.
· When using Windows Me or Windows 98
The Infrared Port name is followed by the text "Infrared Printing (LPT) Port"
which is enclosed in parentheses.
Example: LPT3: (Infrared Printing (LPT) Port)
* A port other than the LPT3 port may be selected depending on the
computer setting.
Follow the procedures described in the Easy Setup Instructions and
reinstall the printer driver.
Refer to the User's Guide for instructions on how to verify status and the
correct action to take.
Uninstall then reinstall the printer driver.
1. Click Start Start, and select All Programs All Programs (or Programs
Start Start All Programs All Programs
2. Follow the on-screen instructions to uninstall the driver.
3. Follow the procedures described in the Easy Setup Instructions and reinstall
the printer driver.
If the Infrared Port is not selected as the print port of the printer driver, the
message "Cannot write to the xxx port" (xxx is the name of the printer port) is
displayed and printing does not start. Select the IR IR IR IR port (LPT3
Me/Windows 98) and retry printing.
See "Printing Data through Infrared Communication Printing Data through Infrared Communication Printing Data through Infrared Communication Printing Data through Infrared Communication" on page 15.
Try This
RESUME/CANCEL button. RESUME/CANCEL RESUME/CANCEL
Programs), Canon iP90
Programs Programs
Canon iP90)
Canon iP90 Canon iP90
Ports Ports Ports
Canon iP90, and Uninstall Uninstall.
Canon iP90 Canon iP90 Uninstall Uninstall
LPT3 port in Windows LPT3 LPT3