Handling Error Messages - Canon PIXMA IP90v Quick Start Manual

Troubleshooting

Handling Error Messages

When a printer error occurs, the POWER/ERROR
indicates the type of error that has occurred. Count the flashes and then take appropriate
action to correct the error.
Number of
Possible Cause
Flashes
Two flashes Printer is out of
paper
Three flashes Paper jam
Four flashes Ink tanks installed
incorrectly
Five flashes No Print Head
installed/Defective
Print Head
Eight flashes Waste ink absorber*
almost full
Nine flashes A specified period
of time has lapsed
without receiving
any response from a
digital camera/The
digital camera or
digital video
camcorder is not
compatible with this
printer
Twelve flashes Low battery level
* The waste ink absorber absorbs ink used during cleaning.
76
POWER/ERROR lamp flashes. The number of flashes
POWER/ERROR POWER/ERROR
Reload paper and press the RESUME/CANCEL
If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
press the RESUME/CANCEL RESUME/CANCEL button. See "Paper Jams
RESUME/CANCEL RESUME/CANCEL
Reinstall the ink tanks. Ensure that the tanks are firmly seated in the Print Head.
Install a Print Head correctly. Press the POWER
press the POWER POWER POWER button again to turn on the printer. If the same error occurs, the POWER
Print Head may be defective. Contact the Customer Care Center.
The printer has a built-in waste ink absorber to hold the ink consumed during Print
Head cleaning. Eight flashes indicates that this absorber is nearly full.
Press the RESUME/CANCEL RESUME/CANCEL RESUME/CANCEL RESUME/CANCEL button to clear the error so printing can continue.
Contact the Customer Care Center.
Disconnect the cable, press the RESUME/CANCEL
cable again.
If the error persists, the connected digital camera or digital video camcorder may
be incompatible with this printer. Use a compatible digital camera or digital video
camcorder.
Follow the procedure below.
1. Turn off the printer.
2. Connect the supplied Universal AC Adapter or load a charged battery.
3. Turn on the printer.
For details on handling of the battery, refer to the LK-51B/CK-51B
Note
User's Guide .
Try This
RESUME/CANCEL button. RESUME/CANCEL RESUME/CANCEL
Paper Jams" on page 75.
Paper Jams Paper Jams
POWER button to turn off the printer, and
POWER POWER
RESUME/CANCEL button, and then connect the RESUME/CANCEL RESUME/CANCEL