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Audio
Cannot hear the desired audio.
Check the connections and the "Digital Audio
Output" settings. (
There is no sound coming out.
Refer to "Connecting to an amplifier/receiver"
(
11) to check the audio output settings
suited to the connections of your device.
Playback
Disc cannot be played.
The disc is dirty. (
The disc is not finalized. (
Depending on the Ultra HD Blu-ray disc, it
may not be possible to perform playback
unless this unit is connected to the Internet.
Still pictures (JPEG) do not play back
normally.
The images that were edited on the PC, such
as Progressive JPEG, etc., may not be played
back.
I can't play back BD-Live.
Confirm that this unit is connected to the
broadband Internet. (
Confirm the "BD-Live Internet Access"
settings. (
27)
Confirm a USB device is connected to the
USB port. (
9)
Network
I can't connect to the network.
Confirm the network connection and settings.
(
12, 13, 27)
Check the operating instructions for each
device and connect accordingly.
11, 25)
5)
7)
12)
Reference
Messages on the screen
Cannot read. Please check the disc.
You inserted an incompatible disc.
Cannot play this file.
You tried to play a non-compatible video.
No disc inserted.
The disc may be upside down.
$ This operation cannot be performed now.
Some operations are unsupported by the unit.
(For example, reverse slow motion, etc.)
IP address is not set.
The "IP Address" in "IP Address / DNS
Settings" is "---. ---. ---. ---". Set the "IP
Address", "Subnet Mask", and "Gateway
Address". (Select the automatic address
acquisition if necessary.)
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