Troubleshooting Guide; Helpful Hints; Understanding This Guide - HP Compaq Presario,Presario 1700 Reference Manual

Chapter 11

Troubleshooting Guide

This guide provides useful information on how to identify and correct common
problems that may occur with your Internet PC.

Helpful Hints

If you encounter minor problems with your Internet PC, monitor, or software, refer
to the following list of general suggestions before taking further action:
Check that the computer is plugged into the AC adapter and that the adapter is
plugged into a working electrical outlet.
Check to see that the computer is turned on and the green power light or Power
›
icon is lit.
Turn up the brightness and contrast controls of the display. Note that contrast
controls are functional only with HPA displays.
Remove the diskette from the diskette drive before turning on your Internet PC.

Understanding This Guide

This guide has been divided into three columns: Symptom, Problem, and Solution.
The Symptom column describes the symptom or warning that made you realize
you had a problem. The Problem column identifies one or more reasons why the
symptom has occurred, and the Solution column describes what you should do to
try to fix the problem.
If a solution does not fix your problem, try all solutions for the symptom or try the
solution a second time.
If a problem persists and you are unable to resolve it yourself, please review
Understanding Your Service and Support Options in the Reference Guide or
contact a Compaq Authorized Service Provider. Refer to your Warranty Statement
for details.
Troubleshooting Guide
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