HP Compaq Presario,Presario 1700 Reference Manual page 98

Symptom
Cannot connect to
Internet service provider (ISP)
the Internet. account is not set up properly.
Modem is not set up properly.
Web browser is not set up
properly.
If no dial tone is found, another
telephone handset on the same
line is not on the receiver.
Messages have not been cleared
from answering service.
Instant Internet Zone ISP connection has not been
buttons do not established.
respond.
Internet
Problem
Verify Internet settings, or contact your
Internet service provider (ISP) for
assistance.
Reconnect the modem, verifying the
Telephone Line to Wall Jack connection.
Refer to the Compaq Hardware and
Software Setup poster.
Verify your Web browser is installed and
set up to work with your ISP.
Verify all telephone handsets on the
same line are on the receiver.
If you use an answering service that
modifies your telephone's dial tone to
inform you of messages, clear all
messages and try your call again.
Connect to your ISP and retry the
Instant Internet Zone buttons.
11-11
Troubleshooting Guide
Solution