HP Compaq Presario,Presario 1700 Reference Manual page 93

11-6
Troubleshooting Guide
Diskette Drive and SuperDisk (available on select models) Drive
Symptom
Diskette drive
Diskette is not formatted.
cannot save
information to
diskette.
Diskette is write-protected.
Diskette is full or file is too big.
File save command was not
properly executed.
Diskette is damaged.
SuperDisk drive
Wrong diskette is being used.
(available on select
models) cannot read
or write to a
diskette.
Cannot copy Disk Copy command does not
SuperDisk (available
support 120MB disks.
on select models)
diskette using Disk
Copy.
Problem
Format the diskette by following these
steps:
1. From the desktop, double-click the
2. Select the 3 1/2 Floppy (A:) drive.
3. Click File and point to Format.
4. Select desired options, and click
5. Once the format is complete, you
Slide the write-protection tab to the
unlocked position on the diskette.
Use another diskette or compress the
file to reduce the file size.
When saving information to the diskette
drive, verify you are using the correct
drive. Refer to Storing Your Data in the
Reference Guide.
Replace the damaged diskette.
Verify that the disk is a SuperDisk,
720K, or 1.44 MB diskette.
Use the SuperDisk Copy Disk program
included on the SuperDisk Tools Kit to
copy the SuperDisk.
Solution
G
My Computer icon.
Start to begin formatting the
diskette.
should be able to save your
information.