HP OmniBook 7100 User Manual page 31

The software components status should be:
• Running
(except for the Authentication Module (GINA) which is stateless, and marked n/a)
However, in the case of a problem, it could be:
• Stopped
Solution: If any components are marked as stopped, you will need to restart
them (reboot the OmniBook or start them using the file manager - double click
on the file name).
• Missing
Solution: If any (other than the Remote Procedure Call Service) are marked as
missing, you will need to uninstall the Encryption System and then re-install it.
If the Remote Procedure Call Service is marked as missing, you will need to
reinstall it as documented in your Windows 95 or Windows NT Operating
System manuals.
If you are still having problems, the next place to check is the smart card reader
configuration: go to the Control Panel of your OmniBook, double click on PC Card
(PCMCIA) and make sure that the GEMPLUS GPR400 is connected to the correct
socket.
If you see "(Empty) - Socket x ": check the reader's installation and retry.
If you are still having problems, you should try rebooting your OmniBook and
check if the problem persists.
General Troubleshooting tips and tricks
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