Solving Battery Problems; Solving Battery And Battery Gauge Problems - HP ProSignia 120 Maintenance And Service Manual

Solving Battery Problems

The following table lists some common battery problems and recommended actions to
take when they occur. The "Solving Power Problems" section in this chapter also may
be applicable.
Problem
The computer turns on the
first time it is used, but the
battery does not charge.
Computer does not turn on
when battery pack is inserted
and power cord is unplugged.
Computer beeped five times
and battery light is blinking.
Computer battery light blinks
to indicate low battery
condition, but computer does
not beep.
Battery light does not turn on
to indicate battery pack Is
charging.
Battery pack is warm to the
touch after charging.
2-20 Troubleshooting
Table 2-17

Solving Battery and Battery Gauge Problems

Probable Cause
The battery pack is in
ship mode.
Battery is discharged.
Computer has entered a
low-battery condition.
Low battery beeps were
turned off.
Volume is turned off or turned
down too low.
Battery pack is already
charged.
Battery pack was exposed to
temperature extremes.
Battery pack is at the end of
its life.
Warming occurs during
charging.
Recommended Action(s)
Remove and reinsert the battery pack.
Ensure that the battery pack is
properly installed.
Connect the computer to an external power
source and charge the battery pack.
Replace the battery pack with a fully charged
battery pack.
Check battery status by pressing Fn+F8.
Immediately save any open file(s). Then do
one of the following:
1. Connect the computer to an external
power source.
2. Turn the computer off and replace the
battery pack.
Run Computer Setup and turn on the low
battery warning beeps.
Press Fn+F5 to adjust the volume of the
system warning beeps.
No action is necessary.
Allow time for the battery pack to return to
room temperature.
Replace the battery pack.
No action is required.
Continued