HP Compaq Presario,Presario 5116 Quick Start Manual page 98

Symptom
Diskette drive light stays on.
Diskette drive cannot save
information to diskette.
Diskette drive cannot read a
diskette.
Problem
Diskette has been
incorrectly inserted.
Diskette is damaged.
Diskette is not
formatted.
Diskette is
write-protected.
Diskette is full or file is
too big.
File save command not
properly executed.
Diskette is damaged.
Diskette drive has
failed.
Solution
Remove the diskette and reinsert it as follows:
Insert the edge with the sliding cover into the
drive and push all the way in until the diskette
stops.
Remove the diskette and insert a new diskette. If
the problem persists, run the Windows
Maintenance Wizard to repair the drive:
1. From the Windows taskbar, click the Start
button, point to Programs, then
Accessories, then System Tools, and then
click Maintenance Wizard. The Maintenance
Wizard is displayed.
2. Select the Perform maintenance now
option.
3. Click OK.
To format the diskette:
1. Double-click the My Computer icon on the
Windows desktop.
2. Select the diskette (A) drive.
3. Click File, and point to Format.
4. Select the desired options, and click Start to
begin formatting the diskette.
Slide the write-protection tab to the unlocked
position on the diskette.
Use another diskette or compress the file to
reduce the size.
When saving information to the diskette drive,
verify that you are using the correct drive letter.
Replace the damaged diskette.
Call Compaq Technical Support. Refer to your
Certificate of Warranty for details.