Built-In Technician (Available In Select Regions) - HP Compaq Presario,Presario EZ2600 Supplementary Manual

Tool
McAfee Anti-Virus
Built-in Technician
(available in select regions)
Compaq Remote Support
(available in select regions)
Internet Support
System Record
Compaq Diagnostics
System Tools
2-2
Compaq Support Tools
Description
Need the right tool to protect data on your PC from viruses? Check
out the McAfee Anti-Virus software found in your Service and
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Support folder. The McAfee VirusScan will detect and destroy
potentially destructive viruses and provide you with free
anti-virus updates for one year after registering. Protect your
investment with McAfee!
Need technical assistance? Meet Al, your very own Built-in
Technician, who will quickly get to work on your PC. To find Al, simply
click his icon in the Compaq Support menu, or press the launch
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button on your USB Internet keyboard, and you will find that he is
waiting to diagnose your computer problems and assist you with any
repairs.
Instead of making a trip to the repair center, try the Compaq Remote
Support feature. Simply ask our skilled support technicians to use
Carbon Copy to remotely access your PC, diagnose, and solve your
problem. You can watch while your technician works and even chat
online with the technician.
With Internet Support, you are one click away from a wide variety of
Web-based service tools, which will make your entire computing
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experience easier. Visit the Compaq Support Forum (available in
select regions) to get personal assistance from an online technician,
get the latest software updates and much, much more!
Let the System Record feature help you keep a clean record of your
PC. System Record will keep a running comparison of your PC's
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original factory state and its current operating condition. Technicians
will then quickly be able to pinpoint any problem areas.
This software tool provides an easy way to check components of
your Internet PC.
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This is a collection of tools to make your computing smoother. For
details on these tools, see Microsoft's Getting Started with
Windows 98 guide which came with your system.
Understanding Your Service and Support Tools
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