Getting Started - NEC NCS Console 4.0 User Manual

Getting Started

Getting Started
Starting NCS Console
Start NCS Console from the Start | Programs menu. The login dialog box
will appear.
In order to run NCS Console, NCS Serv server must be up and
running. While NCS Serv is running, the data you see in your
NCS Console windows is refreshed and updated. If NCS Serv
is stopped in the middle of an NCS Console session, you will be prompted
to close your session.
Figure 1. Console Log In dialog box
• Inter the name of the NCS Serv server. Ask you network
administrator if you do not know the name of the server.
• Enter your extension number.
You can only use a physical extension number when logging in.
Although this physical extension can belong to workgroups (e.g.
operator workgroup), NCS Console will only display calls for the
physical extension it controls, and not calls in queue for any
workgroups that the physical extension may belong to. (However,
once the call in a workgroup queue rings your physical extension,
the call appears in NCS Console.)
• Enter your password and click on OK.
Note: Password protection was added to NCS Console in
4 NCS Console 4.0 User Guide
version 4.0