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Appendix
Appendix
Troubleshooting
Problem
Drivers not found.
Gigaset WLAN
Adapter Monitor
icon does not
appear in the
taskbar.
The PC does not
recognise the
Gigaset USB Stick
108.
The connection
quality is poor, or
there is
interference
44
Causes and remedies
A WLAN or LAN adapter may have been installed on your PC
already. It is possible that the drivers are being looked for in the
wrong installation path.
ì
Enter the path name for the drivers manually. The drivers
are stored in
CD-ROM:\Installation\Gigaset USB Stick 108\Driver
The Gigaset WLAN Adapter Monitor software or the device
driver were not installed properly or the device has been
deactivated in the device manager.
ì
First check in the device manager of the control panel
whether the device exists and has been activated. If not,
activate it.
If it is not there, uninstall the software and install it again as
described in the chapter "Installing the Gigaset USB Stick
108" on page 7.
The Gigaset USB Stick 108 is not properly in the socket.
ì
Check to see if it is loose and push it in properly if necessary.
ì
Check in the device manager of the Windows operating
system whether the USB socket has been activated or not.
If not, activate it.
ì
Increase the distance between your Gigaset USB Stick 108
and the device causing the interference.
ì
Make sure that the PC in which the Gigaset USB Stick 108 is
installed and the device causing the interference are
connected to the power supply via different sockets.
ì
Do not place your PC with the Gigaset USB Stick 108 near
microwave devices or devices with wireless video-audio
transmission, e.g. room monitors such as baby alarms, or
near large metal objects. Ask your dealer or an experienced
radio technician for advice.
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