Software-Related Problems; Cannot Print Data - Brother MFC-J2320 Service Manual

4.4

Software-related Problems

The end user can solve problems pertaining to software, for instance, print cannot be
made from a computer although test print and printer setting print can be made from
the machine by following the User Check items. If the same problem occurs, follow
each procedure in the order of the number described in the Step column in the tables
below.

4.4.1 Cannot print data

User Check
- Check if USB cable or LAN cable is not broken.
- Check if the correct product is selected if the interface switching device is in use.
- Check the driver settings.
- Reset to the factory default (refer to the user's guide.)
Step
1 Main PCB defective
Cause
Replace the main PCB ASSY.
2-78
Solution
Confidential