Scanner Problems - Epson Expression 1640XL Graphic Arts User Manual

If you've replaced your SCSI
■
board or changed the SCSI ID,
you may need to uninstall and
reinstall your scanner software. See
the instructions beginning on
page 70.
Check for IRQ conflicts with
■
built-in options.
Windows users: check the System
■
Device Manager in the Windows
Control Panel. If there is an
Unknown Device
and click
Remove
Macintosh OS 8.6 to 9.x users: if
■
you have an IEEE 1394 FireWire
interface connection, make sure
the following Extensions are
selected in the Extensions
Manager:
EPSON FW Scanner
,
Enabler EPSON FW Scanner
, and
Expert EPSON FW
.
ScannerLib
Also, make sure the IEEE 1394
FireWire scanner interface card is
installed correctly in the scanner.
(See "Installing the Card in Your
Scanner" on page 53.)
If all else fails, uninstall and
■
reinstall your software. See the
instructions for uninstalling
software beginning on page 70.
icon, select it
.

Scanner Problems

The light doesn't
READY
come on, or flashes.
Check the scanner power cord.
■
Make sure the power cord is
securely plugged into the scanner
and the power outlet, and that the
scanner is turned on.
Check that the power outlet is
■
working and provides sufficient
power for the scanner.
If you're using a transparency unit
■
or automatic document feeder and
both the
READY
lights are off, make sure your
installed option is closed (lying flat
against the document table). Also,
make sure that the shipping screws
on the TPU have been removed
and that the automatic document
feeder doesn't have a paper jam
and isn't out of paper.
When using the film guides with
■
the transparency unit, be sure the
calibration area (next to the notch
on the transparency guide) is
uncovered.
The scanner doesn't scan your
image.
Make sure the scanner is ready to
■
scan. Wait until the
stops flashing and remains on.
and
ERROR
light
READY
Solving Problems
63