Page 1 TC-20 TC-20M Online Manual English...
Page 2: Table Of Contents
Contents Symbols Used in This Document..........15 Touch-enabled Device Users (Windows).
Page 3 Canon imagePROGRAF Preview........
Page 4 Canon IJ Status Monitor Description........
Page 5 Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings................226 Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type.
Page 6 Receiving Printer Status by E-mail........... . 296 Network Setting.
Page 7 Checking the Remaining Maintenance Cartridge Capacity........374 Replacing the Maintenance Cartridge.
Page 8 Lines or colors are misaligned............450 The length of the printed image in the paper ejection direction is not accurate.
Page 9 If the Printer Makes a Strange Sound..........506 Printing Problems.
Page 10 100A..............548 1021.
Page 11 1724..............581 1725.
Page 12 4111..............616 4801.
Page 13 6932..............649 6933.
Page 14 Regulatory Information............. . 688 WEEE.
Page 15: Symbols Used In This Document
Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.
Page 16: Touch-Enabled Device Users (Windows)
Touch-enabled Device Users (Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold."...
Page 17: Printing Online Manual
Printing Online Manual To print the Online Manual, use the print function of your Web browser. For Windows: To set to print background colors and images, follow the steps below. Note • If you are using Windows 8.1, print in the desktop version. •...
Page 18: Trademarks And Licenses
Trademarks and Licenses Trademarks Licenses...
Page 19: Trademarks
• App Store is a trademark of Apple Inc., registered in the U.S. and other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 20: Licenses
Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 21 "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
Page 22 3. You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and 4.
Page 23 such warranty or additional liability. END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both...
Page 24 ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 25 SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 5: Sparta, Inc copyright notice (BSD) ----- Copyright (c) 2003-2012, Sparta, Inc All rights reserved.
Page 26 ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 27 OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;...
Page 28 OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Copyright 2000 Computing Research Labs, New Mexico State University Copyright 2001-2015 Francesco Zappa Nardelli Permission is hereby granted, free of charge, to any person obtaining a copy of this software and...
Page 29 All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 30 We specifically permit and encourage the inclusion of this software, with or without modifications, in commercial products. We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project. Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license.
Page 31 (in both source and object code forms) and derivative works thereof for any purpose; and to authorize others to exercise some or all of the rights granted herein, subject to the following conditions: o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation.
Page 32 developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit. JSON for Modern C++ Copyright (c) 2013-2017 Niels Lohmann Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies...
Page 33 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 34 Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS.
Page 35 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither name of Intel Corporation nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 36 Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in...
Page 37 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 38 * Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED.
Page 39 Contributed by: Google Inc. Copyright (c) 2007-2012, Google Inc. All rights reserved. THE "BSD" LICENCE -----------------Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 40: Overview
Overview Printer Parts Front Back / Side Top View Inside Operation Panel Desktop Basket Printer Stand Using the Printer Turning the Printer On and Off Loading Rolls in the Printer Loading Sheets in the Printer Using the Desktop Basket Using the Basket on the Printer Stand Stopping Printing...
Page 41: Printer Parts
Printer Parts Front Back / Side Top View Inside Operation Panel Desktop Basket Printer Stand...
Page 42: Front
Front A: Access Cover Open when performing printer maintenance or when removing jammed paper. Inside B: Cut Sheet Feed Cover Open when loading sheets in the top feed. Top View C: Roll Paper Feed Cover Open when loading rolls. Operate with the cut sheet feed cover open. Top View (with roll loaded) D: Access Cover Open when performing printer maintenance or when removing jammed paper.
Page 43 Inside of Ink Tank Cover, Inside of Maintenance Cover A: Ink Tank Inner Cover Open to refill ink tanks. B: Tank Caps Open to refill ink tanks. C: Ink Tanks Containers for ink inside the printer. Refill when the ink runs low. Refilling Ink Tanks D: Maintenance Cartridge Maintenance Cartridge...
Page 44 Important • When purchasing, check the Model number. •...
Page 45: Back / Side
Back / Side A: USB Port Plug in the USB cable to connect the printer with a computer. B: Wired LAN Connector Plug in the LAN cable to connect the printer to a LAN. C: Carrying Grips When carrying the printer, have 2 people hold it by these handles under both sides. Furthermore, hold the left and right of these parts when moving the printer with a stand.
Page 46: Top View
Top View A: Top Feed Load paper here. When loading sheets, open the top feed and then pull it upwards. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
Page 47 Top View (with roll loaded) A: Roll Holder When the roll is loaded into the printer, it is attached and secured on either side of the roll paper. Loading Rolls in the Printer B: Slide Guide Slide the roll holder over this guide to load the roll into the printer. C: Roll Holder Slot The roll holder shafts mounted on either side of the roll are set in these slots.
Page 48: Inside
Inside A: Paper Retainer This retainer holds paper as it is fed. B: Platen The print head moves across the platen to print. C: Ink Valve Lever Use when the printer is sent for repair. Repairing Your Printer D: Carriage Rail The Carriage slides along this rail.
Page 49 Carriage A: Print Head Locking Cover Secures the print head. B: Print Head Print Head C: Print Head Lock Lever Lock print head locking cover. Print Head Model number: PF-08 The print head is equipped with ink nozzles. Replacing the Print Head Important •...
Page 50: Operation Panel
Operation Panel A: ON button Turns the printer on or off. Turning the Printer On and Off B: ON lamp Remains lit after flashing when the printer is turned on. C: Touch Screen Displays messages, menu items, and operating status. Touch the screen lightly with your finger to select a menu item or button.
Page 51: Desktop Basket
Desktop Basket The following basket is available for this printer. • Desktop Basket BU-06 • Parts of Desktop Basket A: Basket Adapters Insert these into the printer body to attach the Desktop Basket. B: Basket Arm Move the arm to open or close the basket. C: Basket Cloth Catches the ejected printed documents.
Page 52 D: Support Stay Attached in front of the output guide to support the basket cloth. Note • For instructions on how to use the Desktop Basket, see • "Using the Desktop Basket".
Page 53: Printer Stand
Printer Stand The following stand is available for this printer. • Printer Stand SD-24 • Parts of Printer Stand A: Stand A stand that holds the printer. It is equipped with casters to facilitate movement. B: Basket Cloth Catches the ejected printed documents.
Page 54 C: Locking Caster The casters can be locked securely. When moving the printer, be sure to unlock the 4 casters. If you move it while the locking casters are locked, the floor may become scratched. Note • For instructions on how to use the basket that comes with the printer stand, see •...
Page 55: Using The Printer
Using the Printer Turning the Printer On and Off Loading Rolls in the Printer Loading Sheets in the Printer Using the Desktop Basket Using the Basket on the Printer Stand Stopping Printing...
Page 56: Turning The Printer On And Off
Turning the Printer On and Off Turning on the printer Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Checking that Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 57 Note • You can set the printer to automatically turn off when no operations are performed or no print jobs • are sent to the printer for a certain interval. This feature is set to on by default. Checking that Power Is On The ON lamp is lit when the printer is turned on.
Page 58: Using The Desktop Basket
Using the Desktop Basket You can store printed documents in the basket. When storing printed documents in the basket, use the basket in position (1). When you are not using the basket, store it in position (2). Important • When storing printed documents on the basket, always use it in position (1). If you do not, printed •...
Page 59 • If the cloth part of the basket becomes dirty, wipe off the dirt without washing. Washing it may affect the • performance of the basket.
Page 60: Using The Basket On The Printer Stand
Using the Basket on the Printer Stand You can store printed documents in the basket. When storing printed documents in the basket, use the basket in position (1). When you are not using the basket, store it in position (2). Important •...
Page 61 • When moving the stand, make sure that the basket does not graze the floor and that all four of the • casters are unlocked before moving the stand. Not doing so may damage the basket, scratch the floor, or cause injuries. •...
Page 62: Stopping Printing
Stopping Printing To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. • You press the Stop button before printing starts •...
Page 63: Printing
Print Area Printing Hanging and Horizontal Banners (Large-Format Printing) See more... Printing from Computer (Chrome OS) Printing from Smartphone/Tablet Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint) Printing with Mopria Print Service...
Page 64 Printing with Canon Print Service Using PIXMA/MAXIFY Cloud Link...
Page 65: Printing From Your Computer (Windows)
Printing from Your Computer (Windows) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Printing Photos and Business Documents Printing CAD Drawings Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents...
Page 66: Printing With Easy Setup
If Auto (Use Printer Settings) is selected, the paper configured in printer settings is printed. Important • See "Paper Information List" for Canon authentic paper or Canon output check paper. Note • Click Get Information... to display the Paper Information on Printer dialog box. The Paper Information on Printer dialog box allows you to get the paper information from the printer and to set the paper source and the media type on the printer driver.
Page 67 5. Select print target From the pull-down menu, select Easy Settings, and then select the setting that matches your purpose from the Print Target list. 6. Select the print quality For Print Quality, select High, Standard or Draft according to your purpose. Important •...
Page 68 8. Select the paper source For Paper Source, select the setting that matches your purpose. 9. Select roll paper width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer.
Page 69 10. Complete the setup Click OK. When you print, the document is printed with settings that match your purpose. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can execute Print, but you may not obtain the correct printing result.
Page 70 Checking Printer Settings and Applying Settings to Printer Driver 1. Open printer driver setup window 2. Click Get Information... on Main tab The Paper Information on Printer dialog box appears. 3. Select the paper source From Paper Source, check the setting or select a new paper source. The current printer settings appear in Media Type and Roll Paper Width.
Page 71: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Layout tab, specify the number of copies to be printed. 3.
Page 72: Printing Photos And Business Documents
Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print...
Page 73: Printing By Setting Print Purpose
Printing By Setting Print Purpose The print settings that are generally used frequently are pre-registered as print purposes. By using a print purpose to print, you can print with settings that match the document. The procedure for printing by using a print purpose is as follows: 1.
Page 74 4. Select print purpose For Print Target, select the setting that matches the document. Default Settings Select this when printing general documents such as business documents. Photo (Color) Select this when printing color illustrations or photos. Poster Select this when printing posters. CAD (Color Line Drawing) Select when printing data such as drawings.
Page 75 6. Select the paper source For Paper Source, select the setting that matches your purpose. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK. When you print, the document is printed with settings to match the specified print purpose.
Page 76: Edit In Posterartist And Print
Edit in PosterArtist and Print Word processing and spreadsheet software documents and web browser screens, etc. can be edited a print from PosterArtist. The following explains the procedure for editing original documents made in multiple application software in PosterArtist and printing in a poster layout. 1.
Page 77 Note • For instructions on how to edit and rearrange images, refer to the PosterArtist manual.
Page 78: Printing Cad Drawings
Printing CAD Drawings Printing By Setting Print Purpose...
Page 79: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast Printing Using Detailed Setting Mode...
Page 80: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 81 4. Adjust color balance The Color Adjustment tab has individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger.
Page 82: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) Custom on the Print Quality tab allows you to set detailed print quality levels. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select advanced settings From the Main tab pull-down menu, select Advanced Settings.
Page 83 Important • Certain print quality levels cannot be selected depending on the settings of Media Type. 5. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the selected print quality level. Related Topics Specifying Color Correction Adjusting Color Balance...
Page 84: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Open the printer driver setup window 2. Select advanced settings From the Main tab pull-down menu, select Advanced Settings. 3. Select color mode For Color Mode, select Monochrome or Monochrome Bitmap.
Page 85 Important • When Monochrome or Monochrome Bitmap are selected, the printer driver processes image data as sRGB data. In this case, actual colors printed may differ from those in the original image data. When using the grayscale printing function to print Adobe RGB data, convert the data to sRGB data using an application software.
Page 86: Specifying Color Correction
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively, select ICM or, ICC Profile Matching.
Page 87 Driver Matching Print with the optimal color using the printer driver's original color profile. Normally, you should choose this mode. ICC Profile Matching Carry out color matching using the ICC profile. Specify the input profile, printer profile and matching method in detail, and select when printing. You can use the digital camera or scanner ICC profile, or the ICC profile created using the profile creation tool.
Page 88 Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles...
Page 89: Optimal Photo Printing Of Image Data
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.
Page 90: Adjusting Colors With The Printer Driver
Important • When printing using printer driver matching, Canon recommends that you set the monitor and the environment light as follows: Monitor...
Page 91 3. Select color mode For Color Mode, select Color, and then click Color Settings..The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select Driver Matching for Color Correction. 5. Select the rendering intent Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation.
Page 92 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 93: Printing With Icc Profiles
Specify an ICC Profile from the Application Software and Print the Data When you print the editing and touch-up results of Adobe Photoshop, Canon Digital Photo Professional, or any application software that allows you to specify input and printing ICC profiles, you print by effectively using the color space of the input ICC profile specified in the image data.
Page 94 5. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK. 6. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print When you print from application software that cannot identity input ICC profiles or does not allow you to specify one, the data color space is printed as sRGB.
Page 95 3. Select color mode For Color Mode, select Color, and then click Color Settings..The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select ICC Profile Matching for Color Correction. 5. Select input profile Select the Input Profile you want to use.
Page 96 Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software. Important • When you select Perceptual to print images, Canon recommends that you set the monitor and the environment light as follows: Monitor...
Page 97 8. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK. 9. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction...
Page 98: Adjusting Brightness
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1.
Page 99 5. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the adjusted brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast...
Page 100: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 101 You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting each color, click OK. 5.
Page 102: Printing Using Detailed Setting Mode
Printing Using Detailed Setting Mode You can print by using your own settings instead of the pre-registered Print Target settings. The procedure for using the detailed setting mode and printing is as follows: 1. Open the printer driver setup window 2.
Page 103 4. Set print conditions Set the following items as necessary. Print Priority Select elements to prioritize for print results. Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Color Mode Selects color adjustment method.
Page 104 6. Select the paper source For Paper Source, select the setting that matches your purpose. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK. When you print, the document is printed with the print conditions you set. Related Topics Adjusting Color Balance Setting the Print Quality Level (Custom)
Page 105: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Select the paper size of the document Using Page Size on the Page Setup tab, select the page size that is set with your application software. 3.
Page 106 Scales the document to match the paper size. • Fit Roll Paper Width • Scales the document to match the roll paper width. • Scaling • Allows you to specify the scaling by entering a number directly or by selecting the paper size you want from the Printer Paper Size list.
Page 107 Note • Selecting Enlarged/Reduced Printing changes the printable area of the document.
Page 108: Printing To Oversized Paper Sizes
Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the Oversize list (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size.
Page 109 The current settings are displayed in the settings preview on the left side of the Page Setup tab. 5. Select the paper source For Paper Source, select the setting that matches your purpose. 6. Select roll paper width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer.
Page 110: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." There are two ways of setting a user-defined paper, setting the paper from Size Options... on the Page Setup tab and setting the paper from Custom Size of Page Size.
Page 111 4. Set user-defined paper Click OK, then it returns to Page Setup tab. The paper size registered by using Custom Paper Size Name is registered to Custom Paper Size of Page Size and can be selected at any time. Setting from Custom Size 1.
Page 112 3. Set the custom paper size Enter the Width and Height values of the paper to be used, specify the Units, and then click OK. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified paper size. Important •...
Page 113: Printing Hanging And Horizontal Banners (Large-Format Printing)
Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner can be made by enlarging or reducing original documents made on application software. The procedure for printing hanging and horizontal banners is as follows: Print for width of roll 1.
Page 114 6. Complete the setup Click OK. When printing is executed, a drapery or banner can be printed according to the roll. Enlarge and print 1. Register user-defined paper Register both the actual desired print size (user-defined paper 1) and original document size created in application (user-defined document size 2) in the Size Options...
Page 115: Printing By Dividing/Joining Documents
Printing by Dividing/Joining Documents Inputting Documents Created Using Multiple Applications into Free Layout plus Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters...
Page 116: Printing By Connecting Multiple Pages
Printing by Connecting Multiple Pages Print documents with several pages as one continuous document. When you do this, the spaces between the pages will be removed. The procedure for printing by connecting multiple pages is as follows: 1. Open the printer driver setup window 2.
Page 117: Printing Multiple Pages All On One Page
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for printing multiple pages all on one page is as follows: 1.
Page 118 4. Set the number of pages to be printed on one sheet and the page order If necessary, click Set..., specify the following settings in the Page Layout Printing dialog box, and click Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, select something other than None from the list.
Page 119: Dividing And Printing Posters
Dividing and Printing Posters The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster.
Page 120 4. Complete the setup Click OK on the Layout tab. When you execute print, the document will be divided into several pages during printing. Important • When there is a checkmark next to Banner Printing under Roll Paper Options dialog box on the Page Setup tab, Page Layout is grayed out and cannot be set.
Page 121 Note • In the setting view on the left side of the Pages to Print dialog box, you can also clear the display by clicking the pages you do not want to print. To redisplay a cleared page, click that page again. •...
Page 122: Printing By Saving Roll Paper
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees...
Page 123: Saving Roll Paper By Rotating Document 90 Degrees
Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 degrees is as follows: 1.
Page 124 6. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Complete the setup Click OK. When you print, you can rotate a portrait document 90 degrees to save paper. Important •...
Page 125 • When selecting paper in portrait format as the Page Size from the Page Setup tab, if the length in the vertical direction is longer than the width selected in Roll Paper Width, even if a checkmark is placed next to Rotate Page 90 degrees, the page will not be rotated.
Page 126: Switching The Paper Source To Match The Purpose
Switching the Paper Source to Match the Purpose This printer has two paper sources: Roll and Top Feed. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
Page 127 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.
Page 128: Displaying The Print Results Before Printing
2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. When you execute print, the Canon imagePROGRAF Preview opens and displays the print results. Related Topic Canon imagePROGRAF Preview...
Page 129: Other Convenient Settings
Other Convenient Settings Stamp Printing Setting a Page Size and Orientation Registering a Frequently Used Printing Profile...
Page 130: Stamp Printing
Stamp Printing The Stamp function allows you to print a stamp text over or behind document data. "DRAFT," "CONFIDENTIAL," and other stamps that are used often in companies are pre-registered. The procedure for printing with a stamp is as follows: 1.
Page 131: Registering A Stamp
Registering a Stamp You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
Page 132 3. Set stamp details Click Add to add a new stamp (Untitled) to the list. In Name, enter the name of the stamp to register, and in Text, enter the character string you want as the stamp. Change the Font, Style, Size, and Color settings as necessary. 4.
Page 133 5. Complete the setup Click OK to return to the Layout tab. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select stamp On the Layout tab, select the Stamp check box, and click Define Stamp..The Define Stamp dialog box opens.
Page 134: Setting A Page Size And Orientation
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Page 135: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing settings to Favorites. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2.
Page 136 In Name, enter the name of the favorite. Set the Icon and Comment fields as necessary, and then click OK. The name and the icon appear in the Favorites list. To check the settings of the registered favorite, click Settings Details. Note •...
Page 137: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint) Printing with Mopria Print Service Printing with Canon Print Service...
Page 138: Printer Driver
Printer Driver Windows Printer Driver macOS Printer Driver...
Page 139: Windows Printer Driver
Windows Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver...
Page 140: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver Changing the Print Options Canon imagePROGRAF Preview How to Open the Printer Driver Setup Window Updating Media Information in Printer Driver Deleting the Undesired Print Job Canon IJ Status Monitor Instructions for Use (Printer Driver)
Page 141: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 142: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.
Page 143: Canon Imageprograf Preview
Canon imagePROGRAF Preview The Canon imagePROGRAF Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 144: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.
Page 145: Updating Media Information In Printer Driver
Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Main tab is updated to the latest information.
Page 146: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete the undesired print job by using the Canon IJ Status Monitor. 1. Open the printer driver setup window 2.
Page 147: Canon Ij Status Monitor
• The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. When Errors Occur If an error occurs (e.g., if the printer runs out of paper or if the ink is low), the Canon IJ Status Monitor displays an error information dialog box.
Page 148 In such cases, take the appropriate action as described.
Page 149: Checking The Ink Status From Your Computer
The Canon IJ Status Monitor opens. 3. Display Estimated ink levels Ink status is displayed as an illustration. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.
Page 150: Instructions For Use (Printer Driver)
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Before installing, log on to Windows as user with administrator rights. •...
Page 151 • In the cases described below, you will not be able to use the Edit Using PosterArtist feature of Page Layout in the Layout tab, as well as the Canon imagePROGRAF Preview feature. ◦ When right-clicking on the printer icon and choosing from See what's printing: Printer -> Pause Printing, or when right-clicking on the printer icon and choosing Pause Printing ◦...
Page 152 • If you combine specific Print Quality with large paper sizes, you may not be able to correctly print stamps and borders. • In the Canon imagePROGRAF Preview, characters and fine lines visualized in the View screen may look differ from printed results. In such cases, try choosing the Layout tab, opening the Special Settings dialog and turning on Preview Switching.
Page 153: Printer Driver Description
Printer Driver Description Main Tab Description Page Setup Tab Description Layout Tab Description Favorites Tab Description Utility Tab Description Device Settings Tab Description Canon IJ Status Monitor Description...
Page 154: Main Tab Description
Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
Page 155 Photo (Color) Select this when printing a color illustration or a photograph. Poster Select this when printing posters. CAD (Color Line Drawing) Select when printing data such as drawings. CAD (Monochrome Line Drawing) Select when printing data such as drawings in monochrome. Perspective, GIS Select when printing data such as perspectives and GIS.
Page 156 To make thin lines thicker and easier to see when printing, add a checkmark. Preview before printing You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing the print. Check this check box to display a preview before printing.
Page 157 Between Pages The wait time until outputting paper can be set after printing one page. Time is taken before cutting roll paper to allow the ink to dry, so the page may be dropped into the basket with dried ink. Printer Default Settings in printer unit operation panel are applied.
Page 158 Leading Edge 5 mm / Far End 5 mm / Leading Edge 15 mm / Far End 15 mm / Leading Edge 30 mm / Far End 30 mm Select a larger margin when rubbing of the print heads occurs, such as when heavily curling paper is being used.
Page 159 Details Displays the settings of the print purpose that was selected for Print Target. Color Settings dialog box Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, and Contrast options. Preview Shows the effect of color adjustment.
Page 160 Color Correction Allows you to select Driver Matching, ICC Profile Matching, ICM, or Off to match the purpose of the print operation. Driver Matching Print with the optimal color using the driver's original color profile. Normally, you should choose this mode. ICC Profile Matching Carry out color matching using the ICC profile.
Page 161 Although the color and color balance of the white spots change, you may not be able to get the desired output results because of the profile combination. Important • Depending on the media type, you may obtain the same print results even when you change the Rendering Intent setting.
Page 162: Page Setup Tab Description
Page Setup Tab Description The Page Setup tab allows you to specify the scaling for enlarging or reducing, set the paper feeding method, and more. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout.
Page 163 Printer Paper Size When you select Fit Paper Size, or Scaling, you can specify the setting. Select the size of the paper to be printed. Orientation Selects the printing orientation. If the application used to create your document has a similar function, select the same orientation that you selected in that application.
Page 164 Units Select the unit for entering a user-defined paper size. Roll Paper Options dialog box You can specify settings for printing on roll paper. Banner Printing Select this check box to print documents with several pages as one continuous document. When you do this, the spaces between the pages will be removed.
Page 165 Display Series You can narrow down the paper sizes to be displayed in Paper Size List. Oversize When you select this check box, add appropriate margins so that the document contents will not get cut off, and then print the document.
Page 166: Layout Tab Description
Layout Tab Description The Layout tab allows you to specify how to arrange the document onto the paper. You can also set the number of copies to be printed and the print sequence. If the application software that you used to create the document features the same functions, specify the settings from the application software.
Page 167 You must install PosterArtist to use this function. Go to the Canon website, download PosterArtist, and then install it. Stamp The Stamp function prints a specific character string over the document pages. You can select the characters to be printed from a list or use the Define Stamp dialog box to set any characters.
Page 168 Note • The Pages to Print dialog box appears only when Poster (1 x 2) or Poster (2 x 2) is selected for Page Layout. Page Layout Printing dialog box This dialog box allows you to select the number of document pages to be placed on one sheet of paper, the page order, and whether a page border line is to be printed around each document page.
Page 169 Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps, and click this button. Outline Selects a frame that encloses the stamp text string. Print Style Select the stamp printing method. Select Transparent to print the stamp on the back of the document, and select Overlap to print the stamp on the front.
Page 170 Font Select the font type. Style Select the font style. Size Select the font size. Color Select the font color. Special Settings dialog box The Special Settings dialog box allows you to change the print processing method if you do not get the print results you want.
Page 171 Important • Even if this is set to On, it will only disable some of the color profile information, and it is still possible to print using the color profile. This should normally be set to Off when using. Adjust Faint Lines This function prevents thin lines from fading when printing by darkening light colored lines.
Page 172: Favorites Tab Description
Favorites Tab Description The Favorites tab allows you to register frequently used print settings as favorites. Favorites A list of the registered favorite settings appears. The Default Settings are registered in the initial settings. Settings Details The settings of the favorite that you selected from Favorites appear. Comment The comment registered to the favorite appears.
Page 173 Export... You can save the settings of a favorite to a file (.cfg). Edit dialog box You can change the name and icon of the favorite that you selected from the Favorites list. Name Changes name to be displayed in Favorites list. Icon Changes icon to be displayed in Favorites list.
Page 174: Utility Tab Description
Utility Tab Description The Utility tab allows you to perform printer maintenance or check the settings of the printer. Print Nozzle Check Pattern Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly.
Page 175 About Opens the About dialog box. You can check information such as the version and copyright of the printer driver. Settings Summaries... The Settings Summaries dialog box is displayed. You can confirm the list of items set in the printer driver. If you click the tab of each sheet, you can confirm the setting details of each item.
Page 176: Device Settings Tab Description
Device Settings Tab Description Many of the tabs in the Properties windows of the printer are controlled by Windows. However, the Device Settings tab is for specifying printer configuration-related settings and is part of the printer driver. The Device Settings tab allows you to specify settings related to the printer unit, as well as administrator settings.
Page 177: Canon Ij Status Monitor Description
Icons and messages are displayed when ink is running low (ink level warning). Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
Page 178 (the disclosure triangle) to check the remaining amount of paper. Purchase information is displayed in Purchase Paper..Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available.
Page 179 This window allows you to download the root certificate, register it to the browser, and disable warning displays. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
Page 180: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver...
Page 181: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Utility tab. You can access our website and download the latest printer driver for your model.
Page 182: Deleting The Unnecessary Printer Driver
Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller Select the Control Panel ->...
Page 183: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn on the printer. Checking the Personal Computer Settings •...
Page 184: Installing The Printer Driver
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn on the printer 2. Start the installer Double-click the icon of the downloaded file.
Page 185: Application Software
Application Software PosterArtist on the Web PosterArtist Guide (Windows) Direct Print Plus Guide Preview Guide (Windows) Preview Guide (macOS) Free Layout plus Guide (Windows) Free Layout Guide (macOS) Quick Utility Toolbox Guide Wi-Fi Connection Assistant Guide Media Configuration Tool Guide...
Page 186: Handling Paper
Handling Paper Loading Rolls in the Printer Moving the Roll Holder Support Removing the Roll from the Printer Loading Sheets in the Printer Paper Settings Changing the Type of Paper Specifying the Ink Drying Time Specifying the Cutting Method for Rolls Making Margin Settings for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Rolls...
Page 187: Loading Rolls In The Printer
Loading Rolls in the Printer Follow these steps to load rolls in the printer. Caution • Set the roll on its side on a table or other flat surface so that it does not roll or fall. Rolls are heavy, and dropping a roll may cause injury.
Page 188 1. Select paper settings display area on the Home Screen. 2. Select the roll paper area. 3. Select Load roll paper or Replace paper. Important • If paper that will not be used is fed, a message confirming paper replacement is displayed. Follow •...
Page 189 7. Load rolls on the roll holder. 1. Make sure that the lock levers on the left and right roll holders are toward and unlocked. 2. Align the roll paper winding direction as shown in the figure, insert the roll holder marked with [R] from the right, and press it firmly until the side of the roll paper (A) sits flush against the roll holder without any gap.
Page 190 Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage • the roll holder. 3. Turn the lock lever (B) of the inserted roll holder toward to lock it. 4. Insert the roll holder marked with [L] from the left and press it firmly until the side of the paper roll (C) sits flush against the roll holder with no gap.
Page 191 5. Turn the lock lever (D) of the inserted roll holder toward to lock it. 8. If necessary, move the roll holder support to match the width of the roll paper to be loaded. Moving the Roll Holder Support 9. Before setting the roll holder, make sure that the roll holder support is firmly fixed.
Page 192 Important • Make sure that the knurled screws on the roll holder support are tightened until they do not turn. • 10. Hold the left and right roll holders (E) and place the roll paper on the slide guide (H) so that the roll holder shafts (F) are in front of the roll holder slots (G).
Page 193 11. Set the shafts (F) of the left and right roll holders in the roll holder slots (G) by sliding them on the slide guides (H). Caution • Do not force the roll holder into the printer with the right and left ends reversed. This may damage •...
Page 194 12. Insert the leading edge of the roll into the feed slot (I) and feed it until you hear a sound. Important • If the leading edge of the paper is stuck to the roll and difficult to insert into the feed slot, pull out •...
Page 195 15. Select the type of paper to use. After selecting the paper type, paper feeding starts. Important • Do not open the roll paper feed cover after the paper feeding has started. It may cause paper • feeding to fail. •...
Page 196: Moving The Roll Holder Support
Moving the Roll Holder Support To load roll paper of different widths, move the roll holder support as described below. 1. Loosen the knurled screws (A) securing the roll holder support by turning them counterclockwise. 2. Move the roll holder support according to the width of the roll paper to be set. Important •...
Page 197 Important • Tighten knurled screws finger-tight until they stop turning. Do not use a screwdriver or similar tool • to tighten the screws too tightly. Note • After moving the roll holder support, continue loading the roll paper. • Loading Rolls in the Printer...
Page 198: Removing The Roll From The Printer
Removing the Roll from the Printer Remove rolls from the printer as follows. 1. Select paper settings display area on the Home Screen. 2. Select the roll paper area. 3. Select Remove paper. 4. Select Yes. The roll is rewound. Important •...
Page 199 6. Unlock with the lever and open the roll paper feed cover. 7. Using both hands, rotate the roll holder toward the back to rewind the roll. 8. Hold the left and right roll holders (A) and remove the roll paper from the printer. 9.
Page 200 2. Remove the unlocked roll holder from the roll paper. Caution • Do not touch the metal part inside the roll holder when removing the roll holder. The sharp • edges of the metal may cause injury.
Page 201 3. Turn the lock lever (C) on the right roll holder toward to unlock. 4. Remove the unlocked roll holder from the roll paper. Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct •...
Page 202 Note • To load new roll paper in the printer at this point, see • "Loading Rolls in the Printer."...
Page 203: Loading Sheets In The Printer
Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • Do not load any sheet smaller than A4 size. Doing so may cause a paper jam. • Note • For the page size and paper weight you can use for this printer, see •...
Page 204 4. Slide the left and right paper guides (A) to open both paper guides. 5. Load the sheets in portrait orientation with the print side facing up. After loading the paper, the paper setting confirmation screen for the top feed appears on the touch screen.
Page 205 6. Slide the left and right paper guides to align with both sides of the sheets. Important • Do not slide the paper guides too hard against the paper. The paper may not be fed properly. • • Always load sheets in portrait orientation. Loading paper in landscape orientation can cause paper •...
Page 206 7. If the page size and type displayed on the touch screen match size and type of the sheets loaded in the top feed, select Yes. If not, select Change to change the settings in accordance with the size and type of the loaded paper. Important •...
Page 207: Paper Settings
Paper Settings Changing the Type of Paper Specifying the Ink Drying Time Specifying the Cutting Method for Rolls Making Margin Settings for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Rolls...
Page 208: Changing The Type Of Paper
Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. Note • If you want to continue using the same type of roll paper, set Keep roll paper type to Enable. The •...
Page 209 4. Select Type. 5. Select media type of roll paper loaded in printer. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may • cause feed errors and affect printing quality. Note •...
Page 210: Specifying The Ink Drying Time
Specifying the Ink Drying Time When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
Page 211 Pause between scans Specify the waiting time between printing one scan and printing the next one. You can set the drying waiting time and the target area where the waiting time occurs. Pause between pages Specify the waiting time between printing one page and ejecting the paper. If there is a next page, it will be printed after the ink drying time has passed.
Page 212: Specifying The Cutting Method For Rolls
Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. • Automatic cut • The roll is automatically cut by the cutter blade. ◦ Printer Setting ◦ Cutting mode > Automatic cut • •...
Page 213 Note • With Eject cut, printing does not resume after a series of jobs have been printed continuously until • the roll is cut. 1. Select Eject cut in Cutting mode. 1. Select (Setup) on the HOME screen. 2. Select Printer settings.
Page 214 2. Select the roll paper area. 3. Select Set cut length. 4. Select the input field and enter the length by which you want to feed the roll paper. 5. Select Cut paper. 6. Select Yes. The roll paper is cut after the specified length is fed.
Page 215: Making Margin Settings For Rolls
Making Margin Settings for Rolls Make settings related to margins when printing on roll paper. Setting a large margin may improve the image quality of the printed document. Important • In the printer driver, you can set the margins from Roll Paper Safety Margin in the Paper Detailed •...
Page 216 Important • When using Prioritize paper size, Roll paper lead edge/end margin may result in part of the image • being lost. Prepare your print data to match the printable area. 1. Select (Setup) on the HOME screen. 2. Select Printer settings.
Page 217 4. Select Advanced paper settings. 5. Select the paper type for which you want to change the setting. 6. Select Roll paper lead edge/end margin. 7. Select the margin length you want to set or Auto.
Page 218: Cutting The Leading Edge Of Roll Paper Automatically
Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the operation panel menu.
Page 219 6. Select Trim edge first. 7. Select desired Trim edge first settings. This setting takes effect the next time you load a roll.
Page 220: Reducing Dust From Cutting Rolls
Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the operation panel menu, which will coat the leading and trailing edges of the printed document with ink.
Page 221 7. Select ON.
Page 222: Information About Paper
Information about Paper Paper Sizes Paper Information List Updating paper information Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type...
Page 223: Paper Sizes
Paper Sizes Rolls Rolls that meet the following conditions are supported. • Outer diameter: within 4.4 in. (110 mm) • • Inner diameter of paper core: 2 inches • • Printing side out • Roll Paper Width 24 in Roll : 24.00 in. (609.6 mm) A1 Roll : 23.39 in.
Page 224: Updating Paper Information
• If you are using the Media Configuration Tool, the new Media Information File is downloaded • automatically when released on the Canon website. A computer connected to the Internet is required to download the Media Information File. • Even if you are not using the printer driver, you should install the Media Configuration Tool in order to •...
Page 225: Using Paper Other Than Genuine Paper And Feed Confirmed Paper
Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. • Paper where the size is described in •...
Page 226 Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the operation panel and printer driver depending on the media type you are using.
Page 227 Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings. You can use this function to configure settings such as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality.
Page 228: Changing Printer's Setting
Changing Printer's Setting Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Checking the Total Number of Uses of Printer Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication...
Page 229: Changing Settings From Operation Panel
Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Checking the Total Number of Uses of Printer...
Page 230: Home Screen Menu Composition
Home Screen Menu Composition After the printer starts up, the HOME screen appears on the touch screen. From the HOME screen, you can check the printer status and select the maintenance, paper operations, settings, and other menus. Basic Touch Screen Operations A: Paper Setting Display Area Displays information on loaded paper.
Page 231 Wi-Fi is enabled but the printer is not connected to the wireless router. Wired LAN is enabled. Wireless Direct is enabled. Wi-Fi and Wired LAN are disabled. D: Wireless connect Select to connect the printer to a smartphone/tablet over Wi-Fi through Easy wireless connect. Select this button to display a confirmation screen for starting a connection.
Page 232 Touch Gently touch with your fingertip. To go (or return) to a menu or list, touch the directional mark. Flick Drag and release your finger up, down, left, or right. Use this to quickly scroll through a menu or list. Drag Move your finger up, down, left, or right while gently keeping it in contact with the touch screen.
Page 234: Menu Structure
Menu Structure The * on the right side of an item indicates the default value. Values may vary depending on your model and firmware version. • Paper information • This menu is displayed by selecting paper information area. Roll paper settings Load roll paper / Replace paper Set cut length Remove paper...
Page 235 Connect to smartphone iPhone/iPad Android device Others Enable/disable Wireless Direct ON / OFF Change network name (SSID) Auto update Yes / No Change password Change manually Auto update Yes / No Connection request confirmation ON / OFF Advanced Wired LAN See settings Enable/disable Wired LAN Enable / Disable...
Page 236 IPP print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Mono- chrome / Monochrome BMP Print resolution Standard* / Print priority Print target Photo / Line drawing* Paper settings Unidirectional printing ON / OFF* Default print settings Print quality settings Color mode...
Page 237 ON / OFF* Sound control Keypad volume Loud / Standard* / OFF Alarm volume Loud / Standard* / OFF Energy saving settings Auto power off Never / 240 min.* / 120 min. / 60 min. / 30 min. / 15 min. Auto power on ON / OFF* Time zone...
Page 238 LAN settings only Settings only Reset paper settings for all paper Reset all Maintenance Nozzle Check Roll paper Top feed Cleaning All colors Color Deep Cleaning All colors Color Print Head Alignment - Auto Print Head Alignment - Manual Roll paper Top feed Print the Head Alignment Value Roll paper...
Page 239 Auto setup* / Manual setup Proxy server setup Use / Do not use* Web service inquiry Print from Canon server Auto power off Never / 240 min.* / 120 min. / 60 min. / 30 min. / 15 min. Auto power on ON / OFF* •...
Page 240 Loading paper Refilling ink tanks Using from a smartphone Using smartphone apps Using Cloud applications Learn more about your printer Displaying the manual Estimated ink levels Current estimated ink levels How to set Ink model no. Order ink now Maintenance cart. info. Maintenance cartridge usage Replace System information...
Page 241 Total sheets used on the device...
Page 242: Advanced (Paper Settings)
Advanced (Paper settings) This menu is displayed by selecting the Setup icon and then selecting Printer settings > Paper-related settings > Advanced paper settings. Advanced paper settings Paper thickness (head height) Auto / High / Standard Skew detection accuracy Standard / Loose / OFF Cutting mode Automatic cut / Eject cut Cut speed...
Page 243 Reset paper settings by paper...
Page 244: Advanced (Lan Settings)
Advanced (LAN settings) This menu is displayed by selecting Network icon > Wi-Fi / Wireless Direct / Wired LAN > Advanced. The * on the right side of an item indicates the default value. Advanced Set printer name TCP/IP settings IPv4 IP address Auto setup* / Manual setup...
Page 245 Wi-Fi DRX settings Enable* / Disable Wired LAN DRX settings Enable* / Disable IPsec settings Enable / Disable* IEEE802.1X/EAP settings Enable/disable Enable / Disable* Search for EAP router Last authentication result...
Page 246: Setting Items On Operation Panel
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing • settings using the operation panel. Setting Administrator Password on Operation Panel (Network) (Setup) • Printer settings •...
Page 247 (Information) • • System information • • Job management • Usage stats • Checking the Total Number of Uses of Printer...
Page 248: Print Settings
Print settings This item is displayed when you select Printer settings from (Setup) on the HOME screen. • Prevent paper abrasion • Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower print quality. •...
Page 249: Paper-Related Settings
Paper-related settings This item is displayed when you select Printer settings from (Setup) on the HOME screen. • Keep roll paper type • Select Enable to continue using the same type of roll paper. • Manage remaining roll amount • Selects the method to manage remaining roll amount and that to display warning when the roll is running short.
Page 250: Lan Settings
LAN settings This item is displayed when you select Printer settings from (Setup) on the HOME screen. Important • The administrator password is required to change the settings if it is enabled to change the settings on • the operation panel using the administrator password. Wi-Fi Wireless Direct Wired LAN...
Page 251 • Wi-Fi setup • Selects the setup method for Wi-Fi connection. ◦ Easy wireless connect ◦ Select if you specify the settings of the access point information to the printer directly from a device (e.g. smartphone, or tablet) without operating the wireless router. Follow the on-screen instructions of the connecting device for the setup procedure.
Page 252 IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) MAC address (Wi-Fi) XX: XX: XX: XX: XX: XX (12 characters) Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX (up to 48 characters) ("XX"...
Page 253 MAC address (Wired LAN) XX:XX:XX:XX:XX:XX (12 characters) Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX (up to 48 characters) ("XX" represents alphanumeric characters.) • Enable/disable Wired LAN • Enables/disables wired LAN. • Advanced setup •...
Page 254 Selecting Enable allows you to use Bonjour to perform the network settings. ◦ Service name ◦ Specifies the Bonjour service name. You can use up to 48 characters for the name. Note • You cannot use the same service name as that already used for other LAN connected •...
Page 255 Displays the latest authentication result of IEEE802.1X/EAP setting.
Page 256: Other Printer Settings
Other printer settings This item is displayed when you select Printer settings from (Setup) on the HOME screen. Important • The administrator password is required to change the settings if it is enabled to change the settings on • the operation panel using the administrator password. •...
Page 257 Selects the alarm volume. • Energy saving settings • Allows you to turn on/off the printer automatically to save electricity. ◦ Auto power off ◦ Specifies the length of time to turn off the printer automatically when no operation is made or no printing data is sent to the printer.
Page 258: Language Selection
Language selection This item is displayed when you select Printer settings from (Setup) on the HOME screen. Changes the language for the messages and menus on the touch screen. Important • The administrator password is required to change the settings if it is enabled to change the settings on •...
Page 259: Firmware Update
Firmware update This item is displayed when you select Printer settings from (Setup) on the HOME screen. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Important •...
Page 260: Reset Settings
Reset settings This item is displayed when you select Printer settings from (Setup) on the HOME screen. You can set the settings back to the default. Important • The administrator password is required to change the settings if it is enabled to change the settings on •...
Page 261: Maintenance
Maintenance This item is displayed when you select (Setup) on the HOME screen. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Cleaning • Select this to clean the print head. Cleaning the Print Head •...
Page 262 ◦ Adjust print quality ◦ Select this mode when the printed documents have horizontal streaks of different colors. Automatically Adjusting Different Colored Horizontal Streaks Manually Adjusting Different Colored Horizontal Streaks ◦ Adjust feed length ◦ Select this mode when you want to print ruled lines in CAD drawings to their exact lengths. Adjusting Line Length •...
Page 263: Web Service Setup
Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center. ◦ Check Web service setup ◦ Make sure whether the printer is registered to Canon Inkjet Cloud Printing Center. • Issue registration code • In order to link the web service and printer, obtain the registration code from the service origin.
Page 264: Eco
This item is displayed when you select (Setup) on the HOME screen. This setting allows you to turn on/off the printer automatically to save electricity. • Auto power off • Specifies the length of time to turn off the printer automatically when no operation is made or no printing data is sent to the printer.
Page 265: System Information
System information This item is displayed when you select (Information) on the HOME screen. • Current version • Displays the current firmware version. • Printer name • Displays the printer name currently specified. • Serial number • Displays the printer serial number. •...
Page 266: Job Management
Job management This item is displayed when you select (Information) on the HOME screen. • Display job history • Displays the job history of Print from. • Print job history • Prints the job history of Print from. • Restrict job history access •...
Page 267: Setting Administrator Password On Operation Panel
Setting Administrator Password on Operation Panel The administrator password can be set or canceled. Important • The administrator password is set at time of purchase. The default password is the printer serial • number (9 characters) which can be found on the sticker on the printer. 1.
Page 268 The administrator password is available. When You Want to Disable the Administrator Password: After selecting (Setup) on the HOME screen, select Printer settings > Administrator password settings > Remove administrator password. Select either item and follow the on-screen instructions to perform settings.
Page 269: Checking The Total Number Of Uses Of Printer
Checking the Total Number of Uses of Printer You can get information on printer usage, such as the number of sheets printed. 1. Select (Information) on the HOME screen. Home Screen Menu Composition 2. Select Usage stats. 3. Select item to check. Total sheets used on the device Displays the total number of printing.
Page 270: Changing Printer's Setting Using Web Browser
Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E-mail...
Page 271: Start Up Remote Ui
Start up Remote UI You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
Page 272 Enter the IP address of the printer in "XXX.XX.X.XXX". Note • If you have set a DNS host name, you can also enter this. When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer.
Page 273 5. Confirm that the main screen of Remote UI is displayed. For changeable setting items, see below. Changeable Setting Items Using Remote UI When you finish checking printer status and changing printer settings, select Log out.
Page 274: Changeable Setting Items Using Remote Ui
Changeable Setting Items Using Remote UI Note • The item which can be used is different in administrator mode or in standard user mode. Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information.
Page 275 Records of use You can get information on printer usage, such as the number of sheets printed. System info and LAN settings • Confirm system information • LAN settings Firmware update You can update the firmware of the printer, check the firmware version, or perform settings of a DNS server and a proxy server.
Page 276: Security
Security • Administrator password setting • Setting Passwords Using Remote UI • Standard user mode settings • Select Enable/Disable for the standard user mode. • SSL/TLS settings • Perform settings of a certificate for encrypted communication. Available TLS settings enables you to specify the range of the version used for SSL/TLS communication.
Page 277: Lan Settings
LAN settings • Wi-Fi • Enables/Disables Wi-Fi. • Wireless Direct • Enables/Disables Wireless Direct. • Wired LAN • Enables/Disables Wired LAN. • Confirm LAN settings • The LAN setting information is displayed. • Advanced setup • ◦ Set printer name ◦...
Page 278 Registering Printer's Root Certificate to Local Computer for SSL Communication • CHMP is a Canon proprietary protocol. ◦ DRX settings ◦ Selecting Enable perform the intermittent data reception when connecting to the network. ◦ IPsec settings ◦ When Enable is selected, IPsec security can be configured.
Page 279: Setting Passwords Using Remote Ui
Setting Passwords Using Remote UI Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. Setting Administrator Password Setting Standard User Password Note...
Page 280 Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. - ! @ # $ % ^ & * _ ; : , . / ` = + ' " ( ) { } [ ] < > | For security reasons, we recommend you use 8 and more alphanumeric characters.
Page 281: Registering Printer's Root Certificate To Web Browser For Ssl Communication
Registering Printer's Root Certificate to Web Browser for SSL Communication If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
Page 282 5. Select Next. 6. Select Place all certificates in the following store. 7. Select Browse. Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed.
Page 283 5. Make sure that fingerprint of certificate detail information matches printer's thumbprint. To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), select (Information) on the HOME screen of the operation panel, and then select System information.
Page 284 3. Make sure that thumbprint of certificate information matches printer's thumbprint. To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), select (Information) on the HOME screen of the operation panel, and then select System information. 4.
Page 285: Registering Printer's Root Certificate To Local Computer For Ssl Communication
Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer.
Page 286 The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8.
Page 287 Important • Be sure to create a certificate snap-in before importing a root certificate. • The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search programs and files in the Start menu and press the Enter key.
Page 288 2. Select For secure communication. Note • You can download a certificate from Status Monitor. • 1. Open status monitor. Open the Printing preferences, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3.
Page 289 1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate Authorities in this order, and Select Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported certificate name is displayed on the list. Note •...
Page 290 Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate. Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the printer.
Page 291: Generating Server Certificate
Generating Server Certificate When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Checking Printer's IP Address Generating Server Certificate Checking Generated Server Certificate Important •...
Page 292 5. Select Generate self-signed cert. 6. Specify each setting item. • Signature algorithm • Select SHA256. • Public key length (bits) • Select 2048 bits. • Specify the expiration date. • Enter the date you generated the server certificate on Valid from. Enter the date the server certificate expires on Valid to.
Page 293 Make sure the issuer of the root certificate is displayed on Issued by, and the value you entered is displayed on Common name on Subject.
Page 294: Setting Mail Server
Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you • that the correct time may not be reflected on the sent e-mail appears. We recommend that you set the time zone setting using the printer's operation panel.
Page 295 ◦ Outgoing password ◦ Enter the password for sending to perform the authentication. • POP before SMTP • Select if you send e-mail with POP before SMTP authentication. Next, you can specify the following settings. ◦ Incoming mail server (POP3) ◦...
Page 296: Receiving Printer Status By E-Mail
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. * This function may not be available depending on the country or region of purchase. Note • Specify the mail server settings in advance. •...
Page 297 3. Select OK. The resending setting is completed.
Page 298: Network Setting
Network Setting Printer Connection Methods Wi-Fi Connection Wireless Direct Connection Wired Connection USB Connection Default Network Settings Another Printer Found with Same Name Printing Network Settings Countermeasures against Unauthorized Access Network Status and Troubleshooting Checking Printer Connection Status Using Wi-Fi Connection Assistant Sharing the Printer on a Network (Windows) Setting Up a Shared Printer Restrictions on Printer Sharing...
Page 299: Printer Connection Methods
Printer Connection Methods 4 connection methods are available on the printer. • • Wi-Fi Connection • • Wireless Direct Connection • • Wired Connection • • USB Connection...
Page 300 The printer cannot use a wired LAN connection simultaneously with a Wi-Fi or wireless direct connection. When connecting another device while the devices are already connected to the printer, connect using a method other than the above. Restrictions Important • If you connect a device connected to the Internet via a wireless router to the printer that is in the wireless direct, the connection between the device and wireless router will be disabled.
Page 301: Wi-Fi Connection
Wi-Fi Connection Follow the procedure below to setup a printer. Note • Refer to the following notes when connecting to Wi-Fi. Notes on Wi-Fi Connection 1. Make sure printer is turned on before starting wireless connection setup. If the power is on, the ON lamp will be lit. Important •...
Page 302 Depending on the current LAN status, the icon displayed on the button may differ. Home Screen Menu Composition 4. Select Wi-Fi. 5. Select Wi-Fi setup. 6. Select a connection method below. Easy wireless connect Set wireless router information to the printer directly from a device (such as a computer), without operating the wireless router Easy wireless connect may take some time.
Page 303 Manual connect Connect to wireless router using a password Connect to a WPS-compatible wireless router WPS (PIN Code) Connection A wireless connection can also be set up by using the WPS PIN code method...
Page 304: Wps Connection
WPS Connection 1. Select WPS (Push button method). 2. Select OK. 3. Press and hold the WPS button on the wireless router. Note • For more on pressing the WPS button, see the wireless router manual. 4. Select OK on the printer within 2 minutes. 5.
Page 305 6. Press the HOME button. The network connection setup is now complete. Once connection is complete, appears on the screen. If performing setup with software, return to the software and proceed with the installation. Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup.
Page 306: Wps (Pin Code) Connection
WPS (PIN Code) Connection 1. Select Other connection types. 2. Select WPS (PIN code method). 3. Follow the on-screen instructions on a computer to set a PIN code on the wireless router. 4. When the screen on the below appears, select OK.
Page 307 5. Press the HOME button. The network connection setup is now complete. Once connection is complete, appears on the screen. If performing setup with software, return to the software and proceed with the installation. Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup.
Page 308: Manual Connect
Manual connect 1. Select Manual connect. 2. Select your wireless router. If you select a Wi-Fi router name, proceed to step 8 and continue with the settings. If you select [Directly enter the wireless router name], proceed to step 3 and continue with the settings. If [Failed to connect to the wireless router.] appears, see "Failed to connect to the wireless router."...
Page 309 If you don't know your wireless router name, see the wireless router manual or contact its manufacturer. 5. Select OK. 6. Make sure the wireless router name (SSID) is correct. 7. Select OK. 8. The screen below will appear. If "Connected to the wireless router." appears, the network does not require a password. Continue from step 13.
Page 310 9. Select the input area. 10. Enter the password. Text entry is case-sensitive. If you don't know the password for your wireless router, see the wireless router manual or contact its manufacturer. 11. Select OK. 12. Select OK.
Page 311 13. When the screen on the below appears, select OK. 14. Press the HOME button. The network connection setup is now complete. Once connection is complete, appears on the screen. If performing setup with software, return to the software and proceed with the installation. Windows Click ) on the...
Page 312: Easy Wireless Connect
Easy wireless connect 1. Select Easy wireless connect. 2. Select Start. 3. When the printer preparation is complete, the screen below appears. 4. Return to the application software and proceed with the setup. Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup.
Page 313 macOS Click on the Dock at the bottom of the screen, and follow the on- screen instructions to proceed with setup.
Page 314: Wireless Direct Connection
Wireless Direct Connection This section describes wireless direct, which allows you to print by connecting the devices to the printer directly. Important • Check the usage restrictions and switch the printer to the wireless direct. • Restrictions • The administrator password is required to change settings if it is enabled for changing settings using the operation panel.
Page 315 3. Select Change password. 4. Select Change manually. 5. Select Show password. • By selecting Wireless Direct, you can change the following settings. • Enable/disable Wireless Direct Change network name (SSID) Change password Connection request confirmation For updating the SSID / password or changing the name of the printer displayed on Wi-Fi Direct compatible device, see Change Wireless Direct Connection Setting.
Page 316 Make sure the name on the touch screen is the same as that of your Wi-Fi Direct compatible device and select Yes. Change Wireless Direct Connection Setting 1. On the HOME screen, select (Network). Home Screen Menu Composition 2. Select Wireless Direct. 3.
Page 317: Wired Connection
Wired Connection Follow the procedure below to setup a printer. Note • Refer to the following for notes when connecting to a wired LAN. • Notes on Wired Connection 1. Make sure printer is turned on before starting wired connection setup. If the power is on, the ON lamp will be lit.
Page 318 Do not connect to any other port. 5. On the HOME screen, select the Network icon. Depending on the current LAN status, the icon displayed on the button may differ. Home Screen Menu Composition 6. Select Wired LAN. 7. Select Enable/disable Wired LAN.
Page 319 8. Select Enable. 9. Press the HOME button. The network connection setup is now complete. Once connection is complete, appears on the screen. If performing setup with software, return to the software and proceed with the installation. Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup.
Page 320 macOS Click on the Dock at the bottom of the screen, and follow the on- screen instructions to proceed with setup.
Page 321: Usb Connection
USB Connection Connect the printer to a computer using a USB cable. What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected to LAN, you can use the printer with other devices by enabling the sharing setting on your computer.
Page 322: Default Network Settings
Enable/disable WSD Disable Timeout settings 15 minutes Enable/disable Bonjour Enable Service name Canon XX-NNNN *2 LPR protocol settings Enable Wi-Fi DRX settings Enable Wired LAN DRX settings Enable ("XX" represents alphanumeric characters.) *1 Default value depends on printer. To check value, use operation panel.
Page 323 *1 "ab" is specified at random and "XX" represents last two digits of printer's wireless MAC address. "YY" is alphanumeric, and "NNNN" means your printer model. *2 The password is specified automatically when the printer is turned on for the first time.
Page 324: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...
Page 325: Printing Network Settings
Product information – Product Name Product name XXXXXXXX ROM Version ROM version XXXXXXXX Serial Number Serial number XXXXXXXX Network Diagnostics Network diagnostics – Diagnostic Result Diagnostic result XXXXXXXX Result Codes Result codes XXXXXXXX Result Code Details Result code details http://canon.com/ijnwt...
Page 326 Wireless LAN Wireless LAN Enable/Disable Infrastructure Infrastructure Enable/Disable 3-2-1 Signal Strength Signal strength 0 to 100 [%] 3-2-2 Link Quality Link quality 0 to 100 [%] 3-2-3 Frequency Frequency XX (GHz) 3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX 3-2-5 Connection Connection status Active/Inactive 3-2-6 SSID...
Page 327 3-2-23 Stateless Prefix Stateless prefix length Length3 3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-25 Stateless Prefix Stateless prefix length Length4 3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX...
Page 328 3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-3-14 Link Local Prefix Link local prefix length Length 3-3-15 IPsec IPsec setting Active/Inactive 3-3-16 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected) 3-3-17 Wireless LAN DRX Discontinuous recep- Enable/Disable tion (wireless direct) Wired LAN Wired LAN...
Page 329 XXXX:XXXX:XXXX:XXXX 4-17 Stateless Prefix Stateless prefix length Length4 4-18 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-19 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-20 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-21 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-25 IPsec IPsec setting...
Page 330 5-17 Proxy Server Proxy server setting Enable/Disable 5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX 5-19 Proxy Port Proxy port specification 1 to 65535 5-20 Cert. Fingerprt(SHA-1) Certificate finger- xxxxxxxx xxxxxxxx xxxxxxxx print(SHA-1) xxxxxxxx xxxxxxxx 5-21 Cert. Fin- Certificate finger- xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx gerprt(SHA-256) print(SHA-256) xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx...
Page 331: Network Status And Troubleshooting
Network Status and Troubleshooting Check the network status referring to LAN setting information on the touch screen. Printing Network Settings Network Status What to Do Connected normally. 1. If you are unable to print, check the items below: If you are unable to •...
Page 332 Make sure wireless • Make sure the printer is not placed too far away from the wireless router. • signal is strong. • Monitor signal status and move the printer and wireless router as necessary. • The number of con- •...
Page 333: Sharing The Printer On A Network (Windows)
Sharing the Printer on a Network (Windows) When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...
Page 334: Setting Up A Shared Printer
Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Display the Devices and Printers window Select the Control Panel ->...
Page 335 Note • If the printer server is 32-bit, specify it as "xxxxxxx3.INF". If it is 64-bit, specify it as "xxxxxxx6.INF". 8. Select the printer to be used, and click Next. Note • If an error message is displayed, select the other printer. 9.
Page 336: Restrictions On Printer Sharing
• If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is...
Page 337: Adjustments For Better Print Quality
Adjustments for Better Print Quality Checking for Nozzle Clogging Cleaning the Print Head Deep Print Head Cleaning Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors Automatically Adjusting Different Colored Horizontal Streaks Manually Adjusting Different Colored Horizontal Streaks Adjusting Line Length...
Page 338: Checking For Nozzle Clogging
Checking for Nozzle Clogging If the print is blurred or has different color threading, print a nozzle check pattern to see if each nozzle of the print head is not clogged. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Refill the ink tanks •...
Page 339 A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present 8. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen. For A (no missing lines or no horizontal streaks) in both the pattern C and pattern D: The cleaning is not required.
Page 340 If the pattern D or any color in the pattern C is not printed: (Example: Magenta pattern is not printed) The cleaning is required. Select Also B, then go to next step. 9. Select Yes on the cleaning confirmation screen. The printer starts cleaning the print head.
Page 341: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Important •...
Page 342 9. Check the print result. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present 10. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen.
Page 343 If the pattern D or any color in the pattern C is not printed: (Example: Magenta pattern is not printed) The cleaning is required. Select Also B, then go to next step. 11. Select Yes on the cleaning confirmation screen. The printer starts cleaning the print head.This takes about 2 minutes.
Page 344: Deep Print Head Cleaning
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 345 The nozzle check pattern will be printed. 9. When the completion message appears, select OK. 10. Check the print result. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present Important •...
Page 346: Automatic Adjustment To Straighten Lines And Colors
Automatic Adjustment to Straighten Lines and Colors If vertical lines on the printed document are misaligned or a color shift occurs, adjust the print head position. When Print Head Alignment - Auto is performed, the adjustment pattern will be printed and the print head position is automatically adjusted based on the print result.
Page 347 An adjustment pattern is printed and the print head position is automatically adjusted. 6. When the completion message appears, select OK. Note • If the print results are still not satisfactory after adjusting the print head position as described above, •...
Page 348: Manual Adjustment To Straighten Lines And Colors
Manual Adjustment to Straighten Lines and Colors If vertical lines on the printed document are misaligned or a color shift occurs, adjust the print head position. When Print Head Alignment - Manual is performed, the adjustment pattern will be printed. Check the print result and enter the setting value.
Page 349 7. When Did the patterns print correctly? appears, make sure pattern was printed correctly, and if so, select Yes. 8. Check message and select Next. 9. Examine first patterns and select A. In column A, find pattern in which stripes are least noticeable, and then select the number of that pattern.
Page 350 • If all patterns look different, choose the pattern in which horizontal stripes are least noticeable. • Subtle horizontal stripes Noticeable horizontal stripes 10. Repeat these steps until you have finished entering pattern numbers for columns B to L, and then select OK. 11.
Page 351 14. When confirmation message appears, select OK.
Page 352: Automatically Adjusting Different Colored Horizontal Streaks
Automatically Adjusting Different Colored Horizontal Streaks If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important •...
Page 353 A test pattern is printed for adjustment and adjustment is finished. Note • Depending on the type of paper, horizontal streaks may not improve. If the horizontal streaks are not • improved, adjust it manually. Manually Adjusting Different Colored Horizontal Streaks...
Page 354: Manually Adjusting Different Colored Horizontal Streaks
Manually Adjusting Different Colored Horizontal Streaks If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note •...
Page 355 9. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note • If banding seems least noticeable in two patterns but you cannot decide which one is better, choose an intermediate value. For example, choose 11 if you cannot decide whether pattern 10 or 12 is better.
Page 356: Adjusting Line Length
Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note •...
Page 357 • If you select Change adjustment values: • No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 7. Select amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value.
Page 358: Maintenance And Consumables
Maintenance and Consumables Replacing Consumables Refilling Ink Tanks Checking Ink Level Replacing the Print Head Checking the Remaining Maintenance Cartridge Capacity Replacing the Maintenance Cartridge Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Printer Cleaning Paper Feed Rollers Performing Bottom Plate Cleaning Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads...
Page 359: Replacing Consumables
Replacing Consumables Refilling Ink Tanks Checking Ink Level Replacing the Print Head Checking the Remaining Maintenance Cartridge Capacity Replacing the Maintenance Cartridge...
Page 360: Refilling Ink Tanks
Refilling Ink Tanks When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of the error. In this state, the printer cannot print. Check the remaining amount of ink and refill the ink if necessary.
Page 361 4. Open the tank cap (C). Important • Carefully open the tank cap of the ink tank. Ink on the inside of the tank cap may spatter when opening it. 5. Hold the ink bottle upright and gently twist the bottle cap (D) to remove. Important •...
Page 362 The ink tank is refilled. Support the bottle with your hand so that it does not fall. Important • Make sure that each color of ink tanks is filled with corresponding color of ink bottles. • If ink does not pour into the ink tank, slowly remove and insert the ink bottle. •...
Page 363 9. Close the ink tank inner cover completely. 10. Close the ink tank cover. Note • If the error message appears on the touch screen after the ink tank cover is closed, take appropriate • action.
Page 364 • Ink may stain clothes or other belongings permanently. Washing may not remove ink stains. • Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon. • Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a car.
Page 365: Checking Ink Level
Checking Ink Level You can check the remaining amount of ink on the touch screen. 1. Select (Information) on the HOME screen. Home Screen Menu Composition 2. Select Estimated ink levels. The Current estimated ink levels screen is displayed. When the ink level is low, is displayed above the ink level on the touch screen, and is displayed when ink runs out.
Page 366 • Select Ink model no. > Order ink now for information on where to purchase ink. •...
Page 367: Replacing The Print Head
Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head.
Page 368 1. Select (Setup) on the HOME screen. Home Screen Menu Composition 2. Select Maintenance. 3. Select Head Replacement. 4. Check message and select Start. Draining ink from the print head starts. Draining ink takes about 3 minutes. Important • When the cover is ready to be opened, instructions will be displayed on the touch screen. Do not open the cover before these instructions are displayed.
Page 369 • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 7. Open print head lock lever firmly toward the front while holding its center (C) with your fingertip. 8.
Page 370 9. Grab grips (E), remove print head, and then select OK. Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note •...
Page 371 12. Hold the left and right grips, and remove the print head from the case. Important • Always carry the print head by holding its right and left grips. Never touch nozzle (F) or metal contacts (G). This may damage the print head and affect printing quality. •...
Page 372 Insert the print head all the way into the carriage, while taking care to keep the ink supply unit from touching the carriage. When inserting the print head into the carriage, make sure that the print head lock lever is firmly opened toward the front of the printer.
Page 373 Ink now fills the print head. It takes about 7 minutes. Important • While ink is being filled, definitely do not remove the maintenance cartridge. Ink may leak out.
Page 374: Checking The Remaining Maintenance Cartridge Capacity
Checking the Remaining Maintenance Cartridge Capacity 1. Select (Information) on the HOME screen. Home Screen Menu Composition 2. Select Maintenance cart. info.. The Maintenance cartridge usage screen appears. When appears on the touch screen, the maintenance cartridge is nearly full. Prepare a new one. Note •...
Page 375: Replacing The Maintenance Cartridge
Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see Maintenance Cartridge. Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
Page 376 Instructions for the maintenance cartridge replacement procedure appear on the touch screen. 6. Open box, and remove plastic bag and maintenance cartridge. Important • Do not touch the terminal (A) or opening (B) of the maintenance cartridge. • 7. Open the maintenance cover. 8.
Page 377 Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 9. Put used maintenance cartridge in supplied plastic bag and store on flat surface. Important •...
Page 378 • Do not put your hands inside the printer, as ink may adhere to your hands. • 6. Wipe away any soiling on the maintenance cover. Important • When wiping the maintenance cover, support the left side of the cover. •...
Page 379 Important • Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge. The maintenance cartridge may become damaged. 8. Close the maintenance cover.
Page 380: Cleaning The Printer
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Printer Cleaning Paper Feed Rollers Performing Bottom Plate Cleaning...
Page 381: Cleaning The Printer Exterior
Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. 1. Turn printer off. Turning off the printer 2. Unplug power cord from outlet. Caution •...
Page 382: Cleaning Inside The Printer
Cleaning Inside the Printer Clean inside the printer about once a month to maintain better printing quality and help prevent problems. Also clean inside the printer in the following situations to ensure optimal operation. • If the printed surface or the underside of paper is dirty after printing •...
Page 383 Important • Do not touch the linear scale (A) or carriage rail (B). Touching these may cause malfunction. • 6. Clean the inside of the right side of the printer with a well wrung-out damp cloth. Wipe off ink stains and paper dust (such as cutting scraps) on the platen (C), paper retainer (D), and output guide (E).
Page 384 Important • Do not use a dry cloth to wipe the inside of the printer. This may create a static charge, which may attract dust and affect the printing quality. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
Page 385 Follow the same procedure for cleaning the inside of the left side of the printer as for cleaning the right side. 11. After wiping off the inside of the left side of the printer, select OK. 12. Close the access cover on the left side of the printer. If the printed document is still dirty after performing these operations, the part that cannot be wiped off may be dirty.
Page 386: Cleaning Paper Feed Rollers
Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
Page 387 • Do not touch the paper feed rollers with your fingers. Paper feeding performance may be • degraded. 3. Turn on the power, then clean the paper feed rollers again. If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center to request a repair.
Page 388: Performing Bottom Plate Cleaning
Performing Bottom Plate Cleaning Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or letter size plain paper * * Be sure to use a new piece of paper.
Page 389 Bottom Plate Cleaning is performed, and paper is fed. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. 9. When the completion message appears, select OK. Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. •...
Page 390: Performing Maintenance Functions From Your Computer (Windows)
Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Printing a Nozzle Check Pattern...
Page 391: Cleaning The Print Heads
Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for print head cleaning is as follows: Print Head Cleaning 1.
Page 392: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Print Nozzle Check Pattern 1.
Page 393 Related Topic Cleaning the Print Heads...
Page 394: Other Maintenance
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...
Page 395: Preparing To Transfer The Printer
Preparing to Transfer the Printer To protect the internal parts in transit, always follow these steps before transferring the printer to a new location. For details on installing printer after transfer, see Reinstalling the Printer. Important • You cannot take ink out of ink tanks. •...
Page 396 Packing Printer 1. Check that ON lamp is off and unplug power cord. Checking that Power Is On Important • Do not unplug the printer while the ON lamp is lit or flashing. This may cause malfunction or • damage to the printer, making the printer unable to print, or it may not be ready for transport, leading to ink leakage during transportation.
Page 397 Important • Check if the tank cap is completely inserted. If the ink tank inner cover is not completely closed, • insert the tank cap properly. 6. Close all the ink tank inner covers. 7. Close the ink tank cover. 8.
Page 398 9. Unlock with the lever and open the roll paper feed cover. 10. Loosen the knurled screws (C) securing the roll holder support by turning them counterclockwise. 11. Remove the roll holder support.
Page 399 12. Use adhesive tape to secure the top feed to keep it from opening. 13. Close the roll paper feed cover completely. 14. Close the cut sheet feed cover.
Page 400 15. Use adhesive tape to secure all covers on the printer to keep them from opening. 16. Remove the desktop basket or printer stand by following the installation instructions in reverse. Important • When removing the desktop basket, hold down the buttons on the basket adapters and pull it •...
Page 401 17. Pack printer in plastic bag. Seal the mouth of the plastic bag with the tape or tie it tightly so that ink does not leak. 18. Pack printer in box. Attach the protective material to the printer to pack it securely in the box.
Page 402 Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient • protective material to ensure safe transport. • Do not tilt the printer. Ink may leak. • • When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE •...
Page 403: Reinstalling The Printer
Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. Assemble the stand (Option) 1. If you want to use the printer stand, assemble the printer stand. Note • For instructions on assembling and installing the printer stand, see the Printer Stand Setup •...
Page 404 2. When using the printer stand, attach the printer to the assembled stand. 3. When using a desktop basket, attach the desktop basket to the printer. Important • The printer stand and desktop basket cannot be installed at the same time. •...
Page 405 3. Plug the power cord into the power cord connector on the back of the printer. 4. Plug the power plug into an outlet. 5. Press ON button to turn on printer. Turning on the printer 6. Load paper in the printer. Loading Sheets in the Printer Loading Rolls in the Printer 7.
Page 406 Important • When the printer is connected to a network (via TCP/IP), the printer's IP address may be • changed if you reinstall the printer. In this case, be sure to reconfigure the printer's IP address.
Page 407: Firmware Update
Firmware update Important • When you use this function, make sure the printer is connected to the Internet. • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Using Operation Panel 1.
Page 408 If Cannot connect to the server. is displayed on the touch screen, select OK and try again after a while.
Page 409: Frequently Asked Questions
Frequently Asked Questions Problems with the Printing Quality Unevenness, Banding, Faint Printing is faint Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs dirt Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty...
Page 410 Line Line thickness is not uniform Lines or colors are misaligned Others The length of the printed image in the paper ejection direction is not accurate Images are printed crooked Margins are wide General FAQ Printer Does Not Print Cannot Print or Connect The printer does not respond even if print jobs are sent Printing stops and an error message is displayed Failed to Printer Driver Installation (Windows)
Page 411 Cannot Print Using AirPrint Network Connection Problems Network Settings and Common Problems Cannot Connect to the Printer Network Key (Password) Unknown Forgot Administrator Password of Printer Checking Network Information Restoring to Factory Defaults Cannot Access to Internet on Wi-Fi from Communication Device Printer Problems Printer Does Not Turn On USB Connection Problems...
Page 412 Ink Level Detection About Print Settings How do I print without borders I want to easily create vertical or horizontal banners Can I perform duplex printing I want to perform enlargement printing...
Page 413: Printer Does Not Print
Printer Does Not Print Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note •...
Page 414 • For Windows: • Make sure "Canon XXX" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • If multiple printers are registered to your computer, set your printer as default printer to make the one •...
Page 415: Cannot Print Or Connect
If you have forgotten the administrator password specified for the printer: Forgot Administrator Password of Printer If none of the above applies: Cannot Connect to the Printer. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 416: The Printer Does Not Respond Even If Print Jobs Are Sent
The printer does not respond even if print jobs are sent Is LAN connection disabled? Check Set Enable/disable Wired LAN, Enable/disable Wi-Fi, or Enable/disable Wireless Direct on the touch screen menu to Enable. Note • Wired LAN and Wi-Fi or wired LAN and wireless direct cannot be used simultaneously.
Page 417: Printing Stops And An Error Message Is Displayed
Printing stops and an error message is displayed If the action indicated in the error message does not solve the problem, the roll paper may be stuck and not able to be advanced. Is the loaded roll paper touching printer parts, etc.? Check 1 If the loaded roll paper is touching printer parts, load the roll paper again.
Page 418: Failed To Printer Driver Installation (Windows)
CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the printer driver with the Setup CD-ROM, install it from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
Page 419 Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you •...
Page 420: Removing Printer Software
• See the pages below for how to remove printer drivers. • Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (macOS) Removing the Wi-Fi Connection Assistant (Windows) Follow the steps below to remove the Wi-Fi Connection Assistant. • Windows 10 •...
Page 421 Removing the Wi-Fi Connection Assistant (macOS) Follow the steps below to remove the Wi-Fi Connection Assistant. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > Wi-Fi Connection Assistant, and then drag Canon Wi-Fi Connection Assistant icon into Trash.
Page 422: Repairing Your Printer
Repairing Your Printer If the power does not turn on or you cannot run the transport mode from the operation panel, perform the following steps. Important • You cannot take ink out of ink tanks. • • Make sure the tank caps of ink tanks are closed securely. If the tank caps are open, close the tank caps •...
Page 423 2. Remove all paper. 3. Open the access cover on the right side of the printer. 4. Close ink valve. Close the ink valve by tilting the ink valve lever tightly to the left. Important • If you pack the printer without closing the ink valve, ink may leak out. Be sure to close the ink •...
Page 424 6. Pack the printer. Packing Printer Important • Remove the roll holder, roll holder support, desktop basket, and printer stand from the printer. • Contact the customer service center in your country or region for information on how to handle these parts when sending the printer unit for repair.
Page 425: Problems With The Printing Quality
Problems with the Printing Quality Printing is faint Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Printed colors are inaccurate...
Page 426: Printing Is Faint
Printing is faint Is the reverse side of the paper being used for printing? Check 1 Print on the printing surface. Is the Print head nozzle blocked? Check 2 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Are paper scraps stuck in the printer? Check 3...
Page 427 Menu Structure Is the printer driver Print Quality set to a low quality setting? Check 6 Follow the steps below to set Print Quality to higher quality settings, and then print. • Windows • Change the Print Quality settings in the printer driver Advanced Settings. Changing the Print Quality and Correcting Image Data (Windows) •...
Page 428: Banding In Different Colors Occurs
Banding in different colors occurs Make sure that the Print head nozzle is not blocked Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Is the media type specified in the printer driver the same as the media type Check 2 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer.
Page 429 Loading Rolls in the Printer Loading Sheets in the Printer Has the paper feed rate been calibrated properly? Check 4 Adjust the feed amount. Automatically Adjusting Different Colored Horizontal Streaks Adjusting Line Length When printing photos and posters, are the Print target settings set correctly? Check 5 Do one of the following.
Page 430: Colors In Printed Images Are Uneven
Colors in printed images are uneven Does the paper loaded on the printer match the media type selected in the Check 1 printer driver? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type specified in the printer driver, load the specified media type in the printer.
Page 431 Automatic Adjustment to Straighten Lines and Colors Is the feed amount adjusted correctly? Check 4 Adjust feed amount. Automatically Adjusting Different Colored Horizontal Streaks Adjusting Line Length When printing photos and posters, are the Print target settings set correctly? Check 5 Do one of the following.
Page 432 Important • If any of the following conditions are met in the printer driver settings, the unidirectional printing function • setting will be disabled. The Banner Printing check box is checked. The paper length exceeds 78.7 inches (2000.0 mm). Does this paper curl easily? Check 9 Colors in printed images may be uneven at the leading edge of paper that curls easily.
Page 433: Image Edges Are Blurred Or White Banding Occurs
Image edges are blurred or white banding occurs Check if the Print head is in the right position. Check 1 For detailed printing of small text or fine lines on glossy or semi-gloss photo paper etc., adjust the position of the Print head.
Page 434 Loading Rolls in the Printer Loading Sheets in the Printer Are the Print Head nozzles clogged? Check 4 Perform print head cleaning. Cleaning the Print Head...
Page 435: Paper Rubs Against The Print Head
Paper rubs against the Print Head Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type loaded in the printer, specify the same media type in the printer driver.
Page 436 If not loaded properly, paper can buckle and rub against the Print head. Reload the paper. Loading Rolls in the Printer Loading Sheets in the Printer Are the margins of the rolls narrow? Check 4 Narrow margins can cause the leading edge of the paper to curl easily, and the raised paper may rub against the head after the ink has landed on it.
Page 437: The Edges Of The Paper Are Dirty
The edges of the paper are dirty Was printing on small paper? Check 1 The platen may become dirtied by printing on small paper sizes. Open the left and right access covers, and clean the platen. Cleaning Inside the Printer Is the media type specified in the printer driver the same as the media type in Check 2 the printer?
Page 438 When loading paper in the printer, is the media loaded the same as the media Check 3 type selected on the touch screen? The platen may become dirty if the loaded paper does not match the settings. After cleaning the platen, adjust the paper size.
Page 439 Using rolls or environments other than those recommended, may result in increased curl and rubbing of the print head. Use the recommended paper and recommended environment. List of paper settings (roll paper) Set the setting to prevent paper rubbing. Check 10 Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper.
Page 440: The Surface Of The Paper Is Dirty
The surface of the paper is dirty Is the paper retainer clean? Check 1 Clean the paper retainer. Cleaning Inside the Printer Does this paper take longer to dry? Check 2 Increase the length of the Pause between pages and Pause between scans settings from the touch screen menu.
Page 441 1. To stop printing, press the Stop button. 2. Change the type of paper in the printer driver and try printing again. Note • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media •...
Page 442 This may reduce the print speed. * Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs. • From operation panel • Select (Setup) on HOME screen > Printer settings > Print settings in this order, and then set Prevent paper abrasion to ON.
Page 443: The Back Side Of The Paper Is Dirty
The back side of the paper is dirty Was the previous print job printed on small paper? Check 1 Open the left and right access covers, and clean the platen. Cleaning Inside the Printer Is Detect paper width in the touch screen menu set to Disable? Check 2 Printing with Detect paper width set to Disable may cause the platen to be dirtied.
Page 444 Is the media type specified in the printer driver the same as the media type in Check 4 the printer? The platen may become dirty if the loaded paper does not match the settings. After cleaning the platen, adjust the paper size. Cleaning Inside the Printer When printing with the media type specified in the printer driver, load the specified media type in the printer.
Page 445: Printed Colors Are Inaccurate
Printed colors are inaccurate Is the Print head nozzle blocked? Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging When printing photos and posters, are the Print target settings set correctly? Check 2 Do one of the following.
Page 446 Is Application Color Matching Priority set to Off in a Windows printer driver? Check 4 In the printer driver Layout sheet, click Special Settings, and then set Application Color Matching Priority to On in the dialog box that appears. Layout Tab Description (Windows) Has the computer or monitor color been adjusted? Check 5...
Page 447: Documents Are Printed In Monochrome
Documents are printed in monochrome Is Color Mode set to Monochrome, or Print Target set to CAD Check 1 (Monochrome Line Drawing) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Is Black and White Photo Print selected in a macOS printer driver? Check 2 Deselect Grayscale Printing in the printer driver Quality &...
Page 448: Line Thickness Is Not Uniform
Line thickness is not uniform Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type specified in the printer driver, load the specified media type in the printer.
Page 449 Adjust the position of the Print head Check 3 If the printed result does not look uniform, such as when the lines are misaligned, adjust the position of Print Head. Automatic Adjustment to Straighten Lines and Colors Disabling the line and text cleanup process may improve the situation. Check 4 If the printed result does not look uniform, such as when the lines are misaligned, adjust the position of Print Head.
Page 450: Lines Or Colors Are Misaligned
Lines or colors are misaligned Adjust the position of the Print head Check 1 If borders are misaligned or the print results are not uniform, adjust the position of the Print head. Automatic Adjustment to Straighten Lines and Colors Is the media type specified in the printer driver the same as the media type Check 2 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer.
Page 451 Loading Rolls in the Printer Is Detect paper width set to Disable? Check 5 Set Detect paper width in the touch screen menu to Enable to load the paper. Advanced (Paper settings) Is Skew detection accuracy in the touch screen menu set to Loose or OFF? Check 6 Set Skew detection accuracy to Standard, and then reload the paper.
Page 452: The Length Of The Printed Image In The Paper Ejection Direction Is Not Accurate
The length of the printed image in the paper ejection direction is not accurate Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type specified in the printer driver, load the specified media type in the printer.
Page 453 Perform Adjust print quality from Paper feed adjustment and Print alignment pattern to automatically adjust the feed amount. Automatically Adjusting Different Colored Horizontal Streaks Is Set priority for Paper feed adjustment in the touch screen menu set to Check 4 Prioritize print quality? Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed length.
Page 454: Images Are Printed Crooked
Images are printed crooked Has the roll paper been loaded at an angle? Check 1 If there is a gap between the roll paper and roll holder, reload the roll on the roll holder. Loading Rolls in the Printer Is Detect paper width set to Disable? Check 2 Set Detect paper width in the touch screen menu to Enable to load the paper.
Page 455: Margins Are Wide
Margins are wide Is auto cut being used on printed material with a wide margin on the trailing Check 1 edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. The specified length varies depending on the media type and the usage environment (humidity).
Page 456: Cannot Configure Network Settings
Cannot Configure Network Settings Message Appears on Computer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen "Failed to connect to the wireless router." Appears Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Error Occurs During Wi-Fi Setup Taking Time to Setup Process (Windows)
Page 457: Message Appears On Computer During Setup
Message Appears on Computer During Setup Screen to Enter Password Appears During Setup (Windows) Encryption Settings Screen Appears When Wireless Router Selected (Windows) "You have connected the printer to the non encrypted wireless network" Appears Screen to Enter Password Appears During Setup (Windows) If the printer is set up for use with a network and an administrator password has been set, a screen asking you to enter the password appears.
Page 458: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check 1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back side of the printer.
Page 459 1. Exit setup. 2. Turn off printer. 3. Restart computer. 4. Make sure you have no application software running. 5. Refer to Setup Guide for setup.
Page 460: Failed To Connect To The Wireless Router." Appears
"Failed to connect to the wireless router." Appears Each time you perform each check, select OK on the error screen to clear the error and set up the printer again. When Security Type is WPA/WPA2/WPA3 When Security Type is set to Disable When Security Type is WPA/WPA2/WPA3 Check the password entered for the wireless router is correct.
Page 461 Check the wireless router's security protocol (encryption method) settings. Check 4 If the wireless router is set to communicate using the IEEE802.11n standard only and encryption is set to TKIP, change the encryption standard to something other than TKIP or change the communication standard, and then redo the wireless connection settings.
Page 462: Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When you replace a wireless router, redo the network setup for the printer according to the replaced one. See the Setup Guide and perform setup. Note • Wi-Fi Connection Assistant allows you to diagnose and repair the network status. •...
Page 463 With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the printer.
Page 464: Error Occurs During Wi-Fi Setup
Error Occurs During Wi-Fi Setup Check wireless router location Check 1 Make sure the printer is not placed far away from the wireless router. The printer can be up to 50 m (164 ft.) from the wireless router indoors. Make sure the printer is close enough to the wireless router to be used.
Page 465 If the measures above do not resolve the problem, make sure the DHCP of the wireless router is enabled.
Page 466: Taking Time To Setup Process (Windows)
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction.
Page 467: Cannot Find Printer On Network
Cannot Find Printer on Network Cannot Connect Printer to Network Cannot Find Printer During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Searching Printer by IP Address or Host Name During Setup...
Page 468: Cannot Connect Printer To Network
Cannot Connect Printer to Network Is the Ethernet cable connected correctly to the printer's wired LAN connector? Check 1 Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide.
Page 469: Cannot Find Printer During Setup
Cannot Find Printer During Setup If you cannot find the printer on network during setup, check the following. When you complete all the checking, try to set up from the beginning. Items to check for Wi-Fi Check the basic items for Wi-Fi Step 1 1.
Page 470 Important • Depending on the wireless router, note that different network name (SSID) is assigned for a bandwidth (2.4 GHz or 5 GHz) or its usage (for • PC or game machine), using alphanumeric characters at the end of network name (SSID). Once you complete checking the wireless router, configure the network settings for your computer.
Page 471 Items to check for wired LAN Check the basic items for wired LAN Step 1 1. Check the power and LAN Cable When the printer cannot be found on the setup screen, using wired LAN connection setup, make sure that all the network devices are connected with the router and the hub via LAN cables and that all the devices are turned on.
Page 472 Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant If you can connect to the network, try to set up from the beginning.
Page 473: Cannot Find Printer While Using Wi-Fi
Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the network status on the touch screen.
Page 474 To check the SSID set for the printer, print out the network setting information or use the operation panel to display it. • Display on the touch screen. • LAN settings • Print the network settings. • Printing Network Settings Note •...
Page 475 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 476: Cannot Find Printer While Using Wired Lan
Cannot Find Printer while Using Wired LAN Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Make sure LAN cable is connected properly.
Page 477: Searching Printer By Ip Address Or Host Name During Setup
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Click Search By IP Address on the screen which appears by clicking Printer Not Found. The screen to select searching criteria appears.
Page 478 C: Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen.
Page 479 • If a firewall message appears: • If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.
Page 480 Note • For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer.
Page 481: Cannot Print Over Network
Cannot Print over Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks Cannot Print Using AirPrint...
Page 482: Cannot Print Over Tcp/Ip Network
Cannot Print over TCP/IP Network Is the printer's IP address configured correctly? Check 1 Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using Wi-Fi Connection Assistant. • For details, refer to "Performing/Changing Network Settings" > "Performing Network Settings" in Wi-Fi Connection Assistant Guide.
Page 483: Cannot Print Over Bonjour Networks
Cannot Print over Bonjour networks Is the computer you are trying to print from configured correctly? Check 1 Make sure the computer is configured correctly. Are the computer and printer on the same network? Check 2 Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network.
Page 484: Cannot Print Using Airprint
Cannot Print Using AirPrint Make sure printer is turned on. Check 1 If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure printer is registered to your computer. Check 2 Make sure printer is connected by LAN to same network subnet as AirPrint Check 3...
Page 485: Network Connection Problems
Network Connection Problems Network Settings and Common Problems Cannot Connect to the Printer Network Key (Password) Unknown Forgot Administrator Password of Printer Checking Network Information Restoring to Factory Defaults Cannot Access to Internet on Wi-Fi from Communication Device...
Page 486: Network Settings And Common Problems
Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint Cannot Print or Connect...
Page 487: Cannot Connect To The Printer
Cannot Connect to the Printer Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wi-Fi Cannot Connect to a Printer through Wireless Direct Cannot Connect to a Printer via Wired LAN Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Page 488 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • Wi-Fi Connection Assistant allows you to diagnose and repair the network status. •...
Page 489 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 490 LAN settings • Print the network settings. • Printing Network Settings Have you entered the proper password specified for the Wireless Direct? Check 5 To check the password specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer.
Page 491 Cannot Print through Network Make sure the computer is connected to the wireless router. Check 1 For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. If the printer driver is not installed, install it. (Windows) Check 2 Install the printer driver using the Setup CD-ROM or install it from Setup Guide.
Page 492: Network Key (Password) Unknown
Network Key (Password) Unknown Note • Wi-Fi Connection Assistant allows you to diagnose and repair the network status. Download it from the • web page. For Windows For macOS If the problem persists after diagnosis and repair with Wi-Fi Connection Assistant, check the following items. WPA/WPA2/WPA3 Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2/WPA3 Key Set for Wireless Router Unknown, Cannot...
Page 493 Note • If the printer is connected to an AirPort Base Station via LAN: • If the printer is connected to an AirPort Base Station via a LAN, check the settings in Wireless Security of AirPort Utility. Select 1 for the password to use. Otherwise, computer will not be able to communicate with printer via the wireless router.
Page 494: Forgot Administrator Password Of Printer
Forgot Administrator Password of Printer Select (Setup) on HOME screen > Printer settings > Reset settings > Reset all, in order to restore to default administrator password. Reset settings After initializing the printer settings, redo setup. Setup Guide...
Page 495: Checking Network Information
Printing Network Settings For Windows, you can check the network setting information on the computer screen. Canon Wi-Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below.
Page 496 Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: • 1. Select Command Prompt from Start. 2. Type the ping command and press Enter. The ping command is as follows: ping XXX.XXX.XXX.XXX "XXX.XXX.XXX.XXX"...
Page 497 Checking Network Setting Information To check the printer's network settings information, print out the network settings information or use the operation panel to display it. • Display on the touch screen. • LAN settings • Print the network settings. • Printing Network Settings...
Page 498: Restoring To Factory Defaults
Restoring to Factory Defaults Important • Initialization erases all network settings on the printer, making printing operation from a computer over • a network impossible. To use the printer over a network again after restoring it to the factory defaults, refer to Setup Guide and redo setup.
Page 499: Cannot Access To Internet On Wi-Fi From Communication Device
Cannot Access to Internet on Wi-Fi from Communication Device Is your device connected to printer using Wireless Direct? Check 1 If your device is connected to the printer using Wireless Direct, you cannot access to the Internet. Turn off Wireless Direct and connect your device to the wireless router. For details, see the instruction manual provided with your device and wireless router.
Page 500: Printer Problems
Printer Problems Printer Does Not Turn On USB Connection Problems Cannot Communicate with Printer via USB Touch Screen Is Off Messages advising to check the maintenance cartridge are not cleared If the Printer Makes a Strange Sound...
Page 501: Printer Does Not Turn On
Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn Check 3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. Repairing Your Printer Important...
Page 502: Usb Connection Problems
USB Connection Problems Make sure of the checking item below when you find one of the followings. • Printing is slow. • Hi-Speed USB connection does not work. • A message such as "This device can perform faster" appears. (Windows) Note •...
Page 503: Cannot Communicate With Printer Via Usb
Cannot Communicate with Printer via USB Make sure printer is turned on. Check 1 Connect USB cable properly. Check 2 As the illustration below, the USB port is at the back of the printer. Important • Check the orientation of the "Type-B" connector and connect to the printer. Make sure Enable bidirectional support is selected in the Ports sheet of the Check 3 Printer properties dialog box.
Page 504: Touch Screen Is Off
Touch Screen Is Off • If ON lamp is off: • The printer is not on. Check that the power cord is connected and press the ON button. • If ON lamp is lit: • The touch screen may be in screen-saver mode. Press any button on the operation panel.
Page 505: Messages Advising To Check The Maintenance Cartridge Are Not Cleared
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge...
Page 506: If The Printer Makes A Strange Sound
• You suddenly hear the sound of cleaning operations. • Cleaning is automatically performed at specified intervals in order to keep the printer maintained. • You suddenly hear the sound of ink agitation. • In other cases, contact your Canon dealer.
Page 507: Printing Problems
Printing Problems Printing Stops Printer Prints Slowly Part of Page Is Not Printed (Windows)
Page 508: Printing Stops
Printing Stops Is paper loaded in the printer? Check 1 Make sure paper is loaded. If necessary, load paper. Do documents to be printed have many photographs or illustrations? Check 2 It takes time for the printer and the computer to process large data such as photos or other graphics, so it may seem that the printer is not working.
Page 509: Printer Prints Slowly
Printer Prints Slowly Printer may be printing a large job from another computer. Check 1 When using Wi-Fi, make sure the printer is not placed too far away from the Check 2 wireless router. Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor.
Page 510: Paper Is Not Fed Or Ejected Properly
Paper is not Fed or Ejected Properly Remove Jammed Roll Paper Remove a Jammed Sheet Remove Jammed Paper (Paper Feed Slot) Roll paper cannot be inserted into the Paper Feed Slot Printer Does Not Pick up or Feed the Paper/"No Paper" Error Roll Paper Remains/Lacks under Quantity Management The printer ejects blank, unprinted paper When printing on roll paper, the printed surface becomes scratched...
Page 511: Remove Jammed Roll Paper
Remove Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. 1. Positioning your hands as shown, open the cut sheet feed cover. 2. Open the roll paper feed cover by unlocking it with the lever in the position shown in the figure.
Page 512 4. Open the left and right access covers and move the carriage to the left or right side manually, away from the jam. Important • Do not move the carriage over jammed paper. This may damage the print head. • Do not touch the linear scale (A) or carriage rail (B). This may stain your hands and damage the printer.
Page 513 6. If there is paper left on the platen, slacken the paper on the platen and wind it up. 7. After rolling up all the paper, remove it from the platen. After removing the paper from the platen, check for any remaining pieces of paper.
Page 514 8. Close the left and right access covers. 9. Close the roll paper feed cover and cut sheet feed cover.
Page 515: Remove A Jammed Sheet
Remove a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Remove jammed paper. • If the paper is jammed by the paper feed slot • Remove the jammed paper from the paper feed slot. After removing the paper, make sure there are no other scraps of paper in the printer.
Page 516 Important • Do not move the carriage over jammed paper. This may damage the print head. • Do not touch the linear scale (A) or carriage rail (B). This may stain your hands and • damage the printer. 2. Remove the jammed paper from the paper feed slot and output tray again. After removing the paper, make sure there are no other scraps of paper in the printer.
Page 518: Remove Jammed Paper (Paper Feed Slot)
Remove Jammed Paper (Paper Feed Slot) Follow these steps to remove any scraps left in the paper feed slot after you clear jammed sheets or roll paper. 1. Positioning your hands as shown, open the cut sheet feed cover. 2. Open the roll paper feed cover by unlocking it with the lever in the position shown in the figure.
Page 519 5. If any scraps remain inside paper feed slot, repeat steps 3 and 4. 6. Holding it at the positions indicated, close the roll paper feed cover and cut sheet feed cover.
Page 520: Roll Paper Cannot Be Inserted Into The Paper Feed Slot
Roll paper cannot be inserted into the Paper Feed Slot Is the roll paper curled? Check 1 Straighten out curls and reload the roll. Is paper jammed in the feed slot? Check 2 Remove the jammed paper. Remove Jammed Roll Paper Remove a Jammed Sheet Check the paper information on the HOME screen.
Page 522: Printer Does Not Pick Up Or Feed The Paper/"No Paper" Error
Printer Does Not Pick up or Feed the Paper/"No Paper" Error Make sure paper is loaded in the printer. Check 1 Loading Rolls in the Printer Loading Sheets in the Printer When loading sheets, be sure to load the paper with the following precautions. Check 2 •...
Page 523 3. Remove foreign object by hand with paper inserted. Put your hand between the paper you inserted and the top feed to remove the foreign object. 4. Remove the folded paper inserted in step 2. Important • Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak. •...
Page 524: Roll Paper Remains/Lacks Under Quantity Management
Roll Paper Remains/Lacks under Quantity Management Check the setting of Manage remaining roll amount. Check • If Auto estimate is selected for Manage remaining roll amount: • Make sure the media type is configured correctly. Make sure Paper core outer diameter and Paper thickness are configured correctly for Advanced paper settings.
Page 525: The Printer Ejects Blank, Unprinted Paper
Checking for Nozzle Clogging Is the correct printer driver selected? Check 3 Print again using the correct printer driver for your printer. If none of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance.
Page 526: When Printing On Roll Paper, The Printed Surface Becomes Scratched
When printing on roll paper, the printed surface becomes scratched Make sure the roll paper has not lost tension during printing. If the roll paper loses tension, the paper surface could be damaged and the paper could wrinkle or fold. Set Roll paper tension (printing) to High in the touch screen menu.
Page 527: Paper Cutting Problems
Paper Cutting Problems Paper is not cut straight Cutter Blade Does Not Work While Cutting Is in Progress I want to know how to configure roll cutting I want to configure so that the roll is cut automatically after waiting for the ink to...
Page 528: Paper Is Not Cut Straight
Paper is not cut straight Is the edge of the paper cutting position creased? Check 1 Straighten out any curling by the edges of the paper. Is the edge of the paper cutting position lifting up when cutting? Check 2 Reload the paper correctly.
Page 529: Cutter Blade Does Not Work While Cutting Is In Progress
Cutter Blade Does Not Work While Cutting Is in Progress Does a message appear on the touch screen? Check 1 If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again.
Page 530: I Want To Know How To Configure Roll Cutting
I want to know how to configure roll cutting Cutting methods can be selected in the printer settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer. When using paper that is easily scratched, or paper where the ink requires extra time to fix, we recommend setting Cutting mode on the printer to Eject cut.
Page 531: I Want To Configure So That The Roll Is Cut Automatically After Waiting For The Ink To Dry
I want to configure so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Specifying the Ink Drying Time...
Page 532: Paper Setting Problems
Paper Setting Problems Cannot detect tracing paper size I want to know the paper types that can be used in this printer Media Type Selection does not Match Loaded Media Type The paper type that I want to print is not displayed on the Touch Screen...
Page 533: I Want To Know The Paper Types That Can Be Used In This Printer
I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, refer to the paper information list. Paper Information List...
Page 534: Media Type Selection Does Not Match Loaded Media Type
Media Type Selection does not Match Loaded Media Type Is this paper being used for the first time? Check 1 If this is the first time to use the paper, it may not be selected correctly. In the media type selection, manually select the correct paper type.
Page 535: The Paper Type That I Want To Print Is Not Displayed On The Touch Screen
The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information...
Page 536: Ink-Related Problems
Ink-related Problems Ink Does Not Come Out Printer consumes a lot of ink Ink Level Detection...
Page 537: Ink Does Not Come Out
Ink Does Not Come Out Check the remaining ink level. Check 1 Checking Ink Level Are the print head nozzles clogged? Check 2 Print the nozzle check pattern and make sure that the ink is coming out normally. Checking for Nozzle Clogging...
Page 538: Printer Consumes A Lot Of Ink
Printer consumes a lot of ink Are lots of full-color materials being printed? Check 1 In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Is Replace Ink in Print Head being carried out frequently? Check 2 Performing Replace Ink in Print Head uses a lot of ink.
Page 539: Ink Level Detection
Ink Level Detection The printer ink tank detects the amount of ink remaining to prevent running out of ink while printing and to avoid printer failure. Checking Ink Level...
Page 540: About Print Settings
About Print Settings How do I print without borders I want to easily create vertical or horizontal banners Can I perform duplex printing I want to perform enlargement printing...
Page 541: How Do I Print Without Borders
How do I print without borders This printer does not support borderless printing.
Page 542: I Want To Easily Create Vertical Or Horizontal Banners
I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) (Windows) Printing Hanging and Horizontal Banners (Large-Format Printing) (macOS)
Page 543: Can I Perform Duplex Printing
Can I perform duplex printing This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it. Laying Out Documents Freely Using Free Layout plus...
Page 544: I Want To Perform Enlargement Printing
I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Performing Enlarged/Reduced Printing (Windows) Performing Enlarged/Reduced Printing (macOS)
Page 545: List Of Support Code For Error
List of Support Code for Error Support code appears on the printer's touch screen and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code and take the appropriate action in response. Support Code Appears on Printer's Touch Screen and Computer Screen •...
Page 546 • 6000 to 6ZZZ • 6000 6001 6004 6500 6503 6700 6701 6800 6801 6830 6831 6832 6833 6900 6901 6902 6910 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 6A80 6A81 6D01 • 7000 to 7ZZZ •...
Page 547 1000 Cause Possible causes include the following. • There is no paper in the top feed. • Paper is not loaded in the top feed properly. What to Do Take the corresponding actions below. • Load paper in the top feed. •...
Page 548 100A Cause You have attempted to print on a roll, but no roll is loaded. What to Do Tap OK on the touch screen, and then load the paper roll and print. Loading Rolls in the Printer Note • To cancel printing, press the printer's Stop button.
Page 549 1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do Tap OK on the printer's touch screen, replace the paper roll with a paper roll that is long enough to print the print job and continue printing.
Page 550 1024 Cause Possible causes include the following. • Roll paper is empty. • There is remaining roll paper, but because it could not be advanced, it could not be detected. What to Do • The roll paper has run out •...
Page 551 1026 Cause Roll paper is empty. What to Do • The roll paper has run out • Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Remove the roll paper. Removing the Roll from the Printer 2.
Page 552 1058 Cause Roll paper has almost run out. What to Do Printing will continue. Replace the roll paper in the printer with one that has enough paper for printing as soon as possible. Removing the Roll from the Printer Loading Rolls in the Printer Note •...
Page 553 1070 Cause Paper cannot be fed because the paper feed rollers are dirty. What to Do Press the printer's Stop button to cancel printing. Then perform the paper feed roller cleaning of top feed. • From the printer's operation panel: •...
Page 554 1200 Cause Access cover is open. What to Do Close the access cover and wait for a while.
Page 555 1201 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 556 120A Cause The access cover is opened. What to Do Close the access cover, and wait for a while.
Page 557 120B Cause The roll paper feed cover is open. What to Do Close the roll paper feed cover.
Page 558 1215 Cause Printer maintenance in progress. What to Do Complete printer maintenance.
Page 559 1220 Cause Roll paper feed cover is open. What to Do Close the roll paper feed cover, select OK on the printer's touch screen to cancel the error. Front...
Page 560 1221 Cause Roll paper feed cover is open. What to Do Close the roll paper feed cover, select OK on the printer's touch screen to cancel the error. Front...
Page 561 • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 562 1313 Cause Paper is jammed as printer pulled in printed paper. What to Do Depending on where the paper is jammed, decide on the countermeasure. • If the paper is jammed at the paper output slot: • Remove Jammed Roll Paper Remove a Jammed Sheet •...
Page 563 1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Reload the paper. Loading Rolls in the Printer Loading Sheets in the Printer If this error appears again even after reloading the paper roll, reinsert the roll holder so that there is no gap between it and the paper roll.
Page 564 1369 Cause There is insufficient ink to perform cleaning. What to Do Select OK on the printer's touch screen to cancel the error. Before performing cleaning, check the remaining ink level of all colors, and refill the ink as necessary. Checking Ink Level Refilling Ink Tanks Note...
Page 565 136A Cause Cleaning cannot be performed because the maintenance cartridge is almost full. What to Do To perform Cleaning, replace the maintenance cartridge. Replacing the Maintenance Cartridge Tap the printer's OK button.
Page 566 136B Cause Print head cleaning was executed continuously. What to Do Tap OK on the printer's touch screen. If cleaning is to be performed continuously, allow a certain amount of time after the previous cleaning.
Page 567 What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 568 What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 569 What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 570 What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 571 What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 572 What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 573 1496 Cause The maintenance cartridge cannot be recognized. The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing the Maintenance Cartridge for details on removing and installing the maintenance cartridge.
Page 574 1563 Cause There may not be enough ink left. What to Do Check the remaining ink level and refill with the ink of the color that is running low. Checking Ink Level...
Page 575 15A1 Cause Printer operation is not completed. What to Do Proceed with printer setup according to the message displayed on the printer's touch screen. If this error occurs while operating the printer from a smartphone / tablet, complete the printer setup and then operate again.
Page 576 15A2 Cause There is no ink in the ink tanks. What to Do Fill the ink tanks with all the ink contained in the bottles included with the printer. Refilling Ink Tanks After filling the ink, close the tank caps and ink tank inner covers firmly and close the ink tank cover.
Page 577 15A3 Cause Shipping tape or protective material may still be attached to carriage. What to Do Open both left and right access covers and make sure that shipping tape and protective material have been removed from the carriage. If the shipping tape or protective material is still there, remove it and close the access covers. In the case of the first printer setup, select your printer name on the below page, and follow the instructions.
Page 578 15B0 Cause There may not be enough ink left. What to Do Check the remaining ink level and refill the ink of the color that is running low, and then reset the remaining ink count. Checking Ink Level Other printer settings...
Page 579 1643 Cause Ink may have run out. What to Do If printing is continued, the printer may consume a certain amount of ink to return to printable status, therefore printing cannot be continued. To continue printing, refill the ink tank with the corresponding color of ink until the icon shown on the operation panel disappears.
Page 580 1723 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Refer to Replacing the Maintenance Cartridge for details on installing the maintenance cartridge.
Page 581 1724 Cause The currently installed maintenance cartridge cannot be used. This printer cannot use maintenance cartridges that have been installed in other printers. What to Do Replace with a new maintenance cartridge. Replacing the Maintenance Cartridge...
Page 582 1725 Cause The maintenance cartridge cannot be recognized. The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing the Maintenance Cartridge for details on removing and installing the maintenance cartridge.
Page 583 1726 Cause The maintenance cartridge is full. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge Note • The condition of the maintenance cartridge when this error is displayed will depend on where and • how the printer is used. When this message is displayed, you must replace the maintenance cartridge.
Page 584 1727 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap the printer's OK button to cancel the error and then prepare a new maintenance cartridge. For details on the maintenance cartridge, see Replacing the Maintenance Cartridge.
Page 585 2114 Cause Paper settings specified when printing do not match the paper information for the top feed registered on the printer. Note • For the appropriate combination of the paper settings specified on the printer driver and the paper • information registered on the printer, refer to the paper information list.
Page 586 Select the appropriate action. Note • Depending on the settings, some of the options below may not be displayed. Print with the loaded paper. Select this option to print on the loaded paper with the paper settings specified when printing. For example, when the paper size specified when printing is A4 and the paper information for the top feed is registered as A3, select this option to print on an A3 paper loaded in the top feed with the A4 setting.
Page 587 2117 Cause Paper settings specified when printing do not match the paper information for the paper roll registered on the printer. Note • For the appropriate combination of the paper settings specified on the printer driver and the paper • information registered on the printer, refer to the paper information list.
Page 588 Select the appropriate action. Note • Depending on the settings, some of the options below may not be displayed. Replace the paper and print Select this option to print after replacing the paper roll. For example, when the paper size specified when printing is 24 in Roll and the paper information for the paper roll is registered as A2 Roll, select this option to print after replacing the paper roll with an 24 in Roll.
Page 589 2123 Cause Top feed paper information registration is incomplete. Or, the paper may have been exchanged while the printer is turned off. What to Do If the screen similar to the following is displayed on the printer's touch screen, the top feed paper information registration is incomplete.
Page 590 An internal part will need replacing soon. What to Do Select OK on the printer's touch screen to cancel the error. Contact your nearest Canon service center to request a repair as soon as possible. You cannot replace the internal parts of the printer yourself. Important •...
Page 591 2500 Cause Cause of following may have occurred failure of automatic adjustment to straighten lines and colors. • Print head nozzles are clogged. • Paper roll other than paper roll of 10.00 in. (254.0 mm) width or wider is loaded. •...
Page 592 3000 Cause The print head has not been calibrated. What to Do Print Head Alignment - Auto is recommended. Automatic Adjustment to Straighten Lines and Colors Note • This message will appear until Print Head Alignment - Auto is carried out.
Page 593 3252 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap the printer's OK button to clear the error message.
Page 594 To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center.
Page 595 3310 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 596 3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 597 3312 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 598 3313 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 599 3314 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 600 3315 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 601 3316 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 602 3317 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 603 3318 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 604 3319 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 605 3413 Cause Prevent paper abrasion has been set. What to Do If you continue printing in the current setting, select Yes on the printer's touch screen. Prevent paper abrasion may reduce print speed. If you disable this setting, select No. Select (Setup) on the HOME screen, select Printer settings, Print settings, and then set Prevent paper abrasion to OFF.
Page 606 3440 Cause Easy wireless connect has failed. What to Do Select OK on the printer's touch screen to cancel the error and retry Easy wireless connect. If the error is not resolved, use another method to set up Wi-Fi.
Page 607 3441 Cause Easy wireless connect has failed. What to Do Select OK on the printer's touch screen to cancel the error and retry Easy wireless connect. If the error is not resolved, use another method to set up Wi-Fi.
Page 608 3442 Cause Printing of the first side is complete when doing manual duplex printing. What to Do Prepare to print the other side. Load the paper with the printed side facing down in the top feed without changing its orientation. Select How to set on the printer's touch screen to see how to load the paper.
Page 609 3443 Cause Printing of the first side is complete when doing manual duplex printing. What to Do Prepare to print the other side. Rotate the printed paper 180 degrees and load it with the printed side facing down in the top feed. Select How to set on the printer's touch screen to see how to load the paper.
Page 610 3444 Cause Printing of the first side is complete when doing manual duplex printing. What to Do Prepare to print the other side. Rotate the printed paper 180 degrees and load it with the printed side facing down in the top feed. Select How to set on the printer's touch screen to see how to load the paper.
Page 611 3445 Cause Printing of the first side is complete when doing manual duplex printing. What to Do Prepare to print the other side. Load the paper with the printed side facing down in the top feed without changing its orientation. Select How to set on the printer's touch screen to see how to load the paper.
Page 612 3446 Cause IP address and subnet mask are conflicting. What to Do Select OK on the printer's touch screen to cancel the error. Disable the wireless direct or change the Wi-Fi network configuration. When changing the network configuration, specify a unique subnet range for each of the wireless direct and the Wi-Fi to prevent a conflict.
Page 613 3447 Cause An error occurred while communicating via wireless direct or while in standby. What to Do Select OK on the printer's touch screen to cancel the error. Turn off the printer and turn it back on. Wireless direct becomes enabled.
Page 614 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing.
Page 615 4104 Cause The paper settings (paper size/paper type) or paper feed method specified when printing are incorrect. What to Do Press the Stop button on the printer to stop printing, and then check the paper roll or the paper that can be loaded in the top feed.
Page 616 4111 Cause The media type specified is incompatible with this device. What to Do Press the printer's Stop button to stop printing. Check the media type settings, and then try again.
Page 617 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 618 4920 Cause Cannot cut paper for one of the following reasons. • Paper that has been cut remains on the output guide. • There is a foreign object near the output slot that is obstructing the cutter blade. • The paper is not being used under the recommended usage conditions. •...
Page 619 4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
Page 620 495A Cause An error occurred while communicating via Wi-Fi or while in standby. What to Do Turn off the printer and turn it back on.
Page 621 • printer. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 622 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 623 • Replacing the Ink in the Print Head If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 624 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 625 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 626 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 627 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 628 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 629 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 630 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 631 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 632 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 633 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 634 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 635 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 636 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 637 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 638 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 639 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 640 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 641 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 642 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 643 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 644 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 645 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 646 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 647 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 648 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 649 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 650 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 651 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 652 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 653 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 654 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 655 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 656 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 657 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 658 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 659 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 660 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 661 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 662 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 663 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 664 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 665 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 666 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 667 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 668 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 669 Printer error has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 670 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 671 D103 Cause The printer is in the reset process and cannot be operated. What to Do Wait for a while until the process is completed.
Page 672 D107 Cause The printer is in operation process and cannot be operated. What to Do Wait for a while until the process is completed.
Page 673 D108 Cause The printer is in the process of moving the carriage and cannot be operated. What to Do Wait for a while until the process is completed.
Page 674 D109 Cause Firmware updates are available. What to Do When update notifications are configured, a notification will appear when there is an available update.
Page 675 Specifications Specifications Print Area...
Page 676 Specifications Printer specifications Printing performance Memory Interface Network Specifications Operating Conditions Paper Important • The following values may vary depending on the operating environment. Printer specifications Power supply 100-240 V AC (50/60 Hz) Power consumption When printing (wired LAN connection): 28 W max. Standby (wired LAN connection): 1.8 W max.
Page 677 Approx. 46.0 x 56.2 x 57.7 in. (1168 x 1425 x 1465 mm) Printer and Stand SD-24 (when the basket is opened): Approx. 46.0 x 57.9 x 54.1 in. (1168 x 1470 x 1374 mm) Printing performance Print method Bubblejet Maximum resolution 2400 dpi (horizontally) * x 1200 dpi (vertically) * Prints with a minimum 1/2400 inch dot pitch between ink droplets.
Page 678 * Varies according to environmental conditions. Security: WPA-PSK (TKIP / AES) WPA2-PSK (TKIP / AES) WPA3-SAE (AES) WPA-EAP (AES) * WPA2-EAP (AES) * WPA3-EAP (AES) * * Supports IEEE802.1X (EAP-TLS / EAP-TTLS / PEAP) Setup: WPS (push button method/PIN code method) Easy wireless connect Operating Conditions If operating conditions of the operating system are high, follow those.
Page 679 Some functions may not be available with the supported OS. • An Internet connection is required to use the Online Manual. • To install the software while using Windows, you must have a CD-ROM drive or a network connection. • To install the software while using macOS, you must have a network connection. Paper For details on the compatible media types, see Paper Information List.
Page 680 Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. The actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. •...
Page 681 A: Top Edge B: Bottom Edge C: Left Edge D: Right Edge...
Page 682 Appendix Safety Handling Precautions Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses...
Page 683 Safety Safety Precautions Regulatory Information WEEE...
Page 684 Safety Precautions Follow the items below to use the printer safely. This may cause unexpected accidents such as fire or electrical shock. Symbols Instructions that, if ignored, could result in death, serious personal injury, or property dam- Warning age caused by incorrect operation of the equipment are provided. These must be observed for safe operation.
Page 685 Do not dilute with water, mix with other inks, etc. This may damage the printer. • Moving the Printer • Have the following number of people carry the printer. The weight may cause pain such as back pain. TC-20M (Approx. 72 lb (33 kg)) 2 people TC-20 (Approx. 69 lb (32 kg)) 2 people...
Page 686 If you are purchasing an optional printer stand, please observe the following caution. When using a printer stand with the Canon TC-20M/TC-20 printer, follow the instruction manual to securely attach the printer to the stand. Furthermore, always use the following combinations.
Page 687 • When using and transferring the printer, do not tilt it, stand it on its side, or turn it upside down. There is a risk of the ink spilling. Print Heads/Ink Bottle/Maintenance Cartridges • Keep ink bottle out of the reach of children. In case ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water to drink.
Page 688 20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 689 Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.
Page 690 EEE. Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/sustainability/approach/.
Page 691 Nutzung natürlicher Ressourcen bei. Um weitere Informationen über die Wiederverwertung dieses Produkts zu erhalten, wenden Sie sich an Ihre Stadtverwaltung, den öffentlich-rechtlichen Entsorgungsträger, eine autorisierte Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihr örtliches Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canon-europe.com/battery. Zusatzinformationen für Deutschland: Dieses Produkt kann durch Rückgabe an den Händler unter den in der Verordnung des Elektro- und...
Page 692 Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon- europe.com/weee, of www.canon-europe.com/battery.
Page 693 Si desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery.
Page 694 Per ulteriori informazioni sul riciclaggio di questo prodotto, contattare le autorità locali, l'ente responsabile della raccolta dei rifiuti, un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici, oppure visitare il sito www.canon-europe.com/weee, o www.canon-europe.com/battery. Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein) Estes símbolos indicam que este produto não deve ser eliminado juntamente com o seu lixo doméstico,...
Page 695 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
Page 696 Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery. Endast för Europeiska unionen och EES (Norge, Island och...
Page 697 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
Page 698 W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-europe.com/battery. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
Page 699 ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery. Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem,...
Page 700 šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki.
Page 701 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
Page 702 će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa...
Page 703 www.canon-europe.com/battery.
Page 704 Handling Precautions When Repairing, Lending, or Disposing of the Printer Ink Tips...
Page 705 When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.
Page 706 Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets of bottles. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may be consumed.
Page 707 Online Manual This manual has been confirmed to be displayed on the following web browsers (latest version). • Windows device Microsoft Edge and Google Chrome • macOS / iOS / iPadOS device Safari • Android device Google Chrome * Set your browser to allow cookies and enable JavaScript. The illustrations in this manual are based on the TC-20M printer.

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