Canon TC-20 Online Manual page 623

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Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Wait about 10 minutes and then plug in the printer again and turn it back on.
Make sure there is enough ink remaining, and perform replace ink in print head.
Checking Ink Level
• • From Windows:
Cleaning the Print Heads
• • From macOS:
Cleaning the Print Heads
• • From the operation panel of the printer:
Replacing the Ink in the Print Head
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
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